Windows Update V5 not starting

I am trying to fix a PC for a friend that has suffered a number of issues and
the last problem I am trying to solve is when I try to access Windows Update.
When I access this web site, all appears to be going well, except that I get
to the initial page 'Checking for the latest version of the Windows Update
software...' and nothing further happens. I can force Windows Update V4 to
run (through Administrator options) and that did run and gave me some updates.
On checking WindowsUpdate.Log in \Windows, I see that there is an error:
2004-12-28 13:17:40-0000 148 1c0 CreateObject for
Microsoft.Update.AutoUpdate failed: error 0x800401f3
2004-12-28 13:17:40-0000 148 1c0 CreateObject for
Microsoft.Update.SystemInfo failed: error 0x800401f3
2004-12-28 13:20:12-0000 148 1c0 CreateObject for
Microsoft.Update.ServiceManager failed: error
Has anyone got any bright ideas?
Thanks

"Andrew" wrote:

> I am trying to fix a PC for a friend that has suffered a number of issues and
> the last problem I am trying to solve is when I try to access Windows Update.
> When I access this web site, all appears to be going well, except that I get
> to the initial page 'Checking for the latest version of the Windows Update
> software...' and nothing further happens. I can force Windows Update V4 to
> run (through Administrator options) and that did run and gave me some updates.
> On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> Microsoft.Update.ServiceManager failed: error
> Has anyone got any bright ideas?
> Thanks

"Andrew" wrote:

> I am trying to fix a PC for a friend that has suffered a number of issues and
> the last problem I am trying to solve is when I try to access Windows Update.
> When I access this web site, all appears to be going well, except that I get
> to the initial page 'Checking for the latest version of the Windows Update
> software...' and nothing further happens. I can force Windows Update V4 to
> run (through Administrator options) and that did run and gave me some updates.
> On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> Microsoft.Update.ServiceManager failed: error
> Has anyone got any bright ideas?
> Thanks

You are posting from the web interface.
Did you try a search for the answer to this FAQ first?

http://www.microsoft.com/windowsxp/e...xp=&sloc=en-us

(Search for: 0x800401f3 Show: Threads that are helpful.)


If you did do that then you should refer to the things that you have
looked at and what your results were when you tried them.


---


"Andrew" <> wrote in message
newsEF8B3D0-7D65-4E23-9B12-...
>I am trying to fix a PC for a friend that has suffered a number of issues and
> the last problem I am trying to solve is when I try to access Windows Update.
> When I access this web site, all appears to be going well, except that I get
> to the initial page 'Checking for the latest version of the Windows Update
> software...' and nothing further happens. I can force Windows Update V4 to
> run (through Administrator options) and that did run and gave me some updates.
> On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> Microsoft.Update.ServiceManager failed: error
> Has anyone got any bright ideas?
> Thanks

Try this:

click start, run,

type the following: net.exe stop wuauserv
click OK,

type the following: regsvr32.exe wuapi.dll
click OK,

type the following: regsvr32.exe wups.dll
click OK,

type the following: regsvr32.exe wuaueng.dll
click OK,

type the following: regsvr32.exe wucltui.dll
click OK,

type the following: regsvr32.exe MSXML3.dll
click OK,

type the following: net.exe start wuauserv
click OK

restart

"Andrew" wrote:

> I am trying to fix a PC for a friend that has suffered a number of issues and
> the last problem I am trying to solve is when I try to access Windows Update.
> When I access this web site, all appears to be going well, except that I get
> to the initial page 'Checking for the latest version of the Windows Update
> software...' and nothing further happens. I can force Windows Update V4 to
> run (through Administrator options) and that did run and gave me some updates.
> On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> Microsoft.Update.ServiceManager failed: error
> Has anyone got any bright ideas?
> Thanks

Yes - that worked great. I actually found this through searching about an
hour ago (even though I had tried previously and not found it). Anyway, all
seems fine now.

"deerbuck" wrote:

> Try this:
>
> click start, run,
>
> type the following: net.exe stop wuauserv
> click OK,
>
> type the following: regsvr32.exe wuapi.dll
> click OK,
>
> type the following: regsvr32.exe wups.dll
> click OK,
>
> type the following: regsvr32.exe wuaueng.dll
> click OK,
>
> type the following: regsvr32.exe wucltui.dll
> click OK,
>
> type the following: regsvr32.exe MSXML3.dll
> click OK,
>
> type the following: net.exe start wuauserv
> click OK
>
> restart
>
> "Andrew" wrote:
>
> > I am trying to fix a PC for a friend that has suffered a number of issues and
> > the last problem I am trying to solve is when I try to access Windows Update.
> > When I access this web site, all appears to be going well, except that I get
> > to the initial page 'Checking for the latest version of the Windows Update
> > software...' and nothing further happens. I can force Windows Update V4 to
> > run (through Administrator options) and that did run and gave me some updates.
> > On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> > 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> > Microsoft.Update.AutoUpdate failed: error 0x800401f3
> > 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> > Microsoft.Update.SystemInfo failed: error 0x800401f3
> > 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> > Microsoft.Update.ServiceManager failed: error
> > Has anyone got any bright ideas?
> > Thanks

Following the steps in this article resolved this issue for me:
http://support.microsoft.com/kb/822798/

"Andrew" wrote:

> I am trying to fix a PC for a friend that has suffered a number of issues and
> the last problem I am trying to solve is when I try to access Windows Update.
> When I access this web site, all appears to be going well, except that I get
> to the initial page 'Checking for the latest version of the Windows Update
> software...' and nothing further happens. I can force Windows Update V4 to
> run (through Administrator options) and that did run and gave me some updates.
> On checking WindowsUpdate.Log in \Windows, I see that there is an error:
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2004-12-28 13:17:40-0000 148 1c0 CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2004-12-28 13:20:12-0000 148 1c0 CreateObject for
> Microsoft.Update.ServiceManager failed: error
> Has anyone got any bright ideas?
> Thanks