Windows update v5 Problem

Since my computer upgraded itself to V5 of windos update, it no longer works.


The welcome screen works fine, but as soonas I click on the scan link (Both
Express Install and Custome Install do the exact same thing) the window
compleatly freezes. There is no error message. the screen simply freezes as
soonas I click. the mouse won't even change back to my pointer - it remains
the hyperlink cursor.

I have tried every single recomendation to others with any even remote
similarity and I have been unsucessful in fixing this error.

Please, any help is appreciated.

Blake,
I have the exact same problem. I have been able to get rid
of the situation with the "total lockling" that you are
experiencing but when I clear things up and try to install
something it just hangs at "downloading and installing" at
0% and does nothing. The way I clear the lock situation is
to do a Start..Run...execute services.msc. On the
automatic update service do a right click then choose
properties. Set to manual, choose apply. Stop the service
even though mine never completely stops my machine shuts
down cleaner if I attempt to stop it. Reboot.
Once rebooted the auto update feature is now stopped.
RIght click Start and get into Explore. Delete or rename
C;\Windows\SoftwareDistribution folder.
Redo the Run...Services.msc again this time select the
automatic update service and set to automatic then apply.
Reboot again.
WU should work a little better now. Maybe you will be able
to download something. I may have multiple problems.
Question. Do you have Norton Internet Security or AOL
Broadband? I'm just looking for clues. Maybe we can work
together on this. You're closest I've seen to my problem
so far.
Joe

I have have the samea exact problem. I hope someone can
help with this problem on 2 networked computers. I am
using a linksys router and norton anti virus. I have tried
disabling norton but it did not work.
>-----Original Message-----
>Since my computer upgraded itself to V5 of windos update,
it no longer works.
>
>
>The welcome screen works fine, but as soonas I click on
the scan link (Both
>Express Install and Custome Install do the exact same
thing) the window
>compleatly freezes. There is no error message. the
screen simply freezes as
>soonas I click. the mouse won't even change back to my
pointer - it remains
>the hyperlink cursor.
>
>I have tried every single recomendation to others with
any even remote
>similarity and I have been unsucessful in fixing this
error.
>
>Please, any help is appreciated.
>.
>

John, Thanks for the info. I've tried disabling Norton IS
as well with no luck. I've also disconnected my router and
now have a direct connection with no luck. I think this
problem is a lot more widespread than anyone realizes.
Joe

I think mine was in mid-August. I'm hoping Microsoft finds
out about this and fixes it. I'm going to hang tight for a
little while.
Thanks.

I have already done that (trying to stop the service dosn;t work so I
selected manuel and rebooted.) and, unfiortunatly, there is no different
outcome.

I do not have norton installed, however I do have AOl for Broadband
installed (even though I rarely use it and it is constantly removed from the
startup files.

"Joe" wrote:

> Blake,
> I have the exact same problem. I have been able to get rid
> of the situation with the "total lockling" that you are
> experiencing but when I clear things up and try to install
> something it just hangs at "downloading and installing" at
> 0% and does nothing. The way I clear the lock situation is
> to do a Start..Run...execute services.msc. On the
> automatic update service do a right click then choose
> properties. Set to manual, choose apply. Stop the service
> even though mine never completely stops my machine shuts
> down cleaner if I attempt to stop it. Reboot.
> Once rebooted the auto update feature is now stopped.
> RIght click Start and get into Explore. Delete or rename
> C;\Windows\SoftwareDistribution folder.
> Redo the Run...Services.msc again this time select the
> automatic update service and set to automatic then apply.
> Reboot again.
> WU should work a little better now. Maybe you will be able
> to download something. I may have multiple problems.
> Question. Do you have Norton Internet Security or AOL
> Broadband? I'm just looking for clues. Maybe we can work
> together on this. You're closest I've seen to my problem
> so far.
> Joe
>
>

I have exactly the same problem. Removing the SoftwareUpdates folder got me
past the first hang, but now I have a window telling me it is downloading
update for BITS 2.0 and WinHTTP5.1

No progress meter and no network activity. So the hang has just moved a bit
further along the process.

K.

"Joe" wrote:

> I think mine was in mid-August. I'm hoping Microsoft finds
> out about this and fixes it. I'm going to hang tight for a
> little while.
> Thanks.
>