Security Update for Microsoft Office PowerPoint Viewer 2003 (KB969615)
Installation date: ‎10/‎8/‎2009 12:09 PM
Installation status: Failed
Error details: Code 4397
This update has been failing over and over for months now. I installed
Office 2007 in late June and removed PowerPoint Viewer 2003.
The first time this update failed was in June 15th, prior to the install of
Office 2007.
Removing PowerPoint Viewer 2003 did not remove the need for this update??
I looked in the Control Panel Programs. It does not show PowerPoint Viewer
2003 as being installed. How can I get 'Windows Update' to realize that
'Windows Control Panel' removed PowerPoint Viewer 2003??
"Bob C" wrote:
> This worked for me.
>
> Download and install powerpoint viewer 2007
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Aloha,
> BC
>
> "John F" <John > wrote in message
> news:CD088C9D-C671-48F4-B265-...
> > Security Update for Microsoft Office PowerPoint Viewer 2003 (KB949041)
> >
> > Installation date: ‎8/‎17/‎2008 12:09 PM
> >
> > Installation status: Failed
> >
> > Error details: Code 4397
> >
> >
>