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Windows Update Web-Page unavailable

 
 
Mscobra
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      10-27-2008
I'm running Windows XP SP2 on a Dell 2350 and I can't get to the Windows
Update page to download anything. When I click on tools and then windows
Update, the webpage goes directly to MSN.com. Everything I try goes to
MSN.com. I did a full format of my hard drive and loaded all the drivers,
only to find that I still have the same proplem. I also used Seagate Wipe
Clean to no avail. This Computer is also on a network to my laptop, and now
the laptop is doing the same thing..
I'm Running Avast Anti-Virus and use Spybot also. I have also been infected
with Antivirus2008, but I'll I did was do a system restore to a previous date.
Can anyone help me with this problem???
 
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PA Bear [MS MVP]
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      10-27-2008
> ...This Computer is also on a network to my laptop, and now
> the laptop is doing the same thing..
> I'm Running Avast Anti-Virus and use Spybot also. I have also been
> infected
> with Antivirus2008, but I'll I did was do a system restore to a previous
> date.


Both machines may (still) be infected now!

I can *assure* you that System Restore did nothing to remove the infection!

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Mscobra wrote:
> I'm running Windows XP SP2 on a Dell 2350 and I can't get to the Windows
> Update page to download anything. When I click on tools and then windows
> Update, the webpage goes directly to MSN.com. Everything I try goes to
> MSN.com. I did a full format of my hard drive and loaded all the drivers,
> only to find that I still have the same proplem. I also used Seagate Wipe
> Clean to no avail. This Computer is also on a network to my laptop, and
> now
> the laptop is doing the same thing..
> I'm Running Avast Anti-Virus and use Spybot also. I have also been
> infected
> with Antivirus2008, but I'll I did was do a system restore to a previous
> date. Can anyone help me with this problem???


 
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