Windows update web updater failed to install

I went to windows update on a freshly repaired XP installation. The site
prompted me to install the windows update installation software, which I
ok'ed. Internet explorer crashed during the installation and now when I
click into windows update I get the page that tells me to click Yes or
Install when prompted to install microsofts windows update.

How can I alleviate this problem?

Are you running Windows Update on an administrator account? If you're not
you should be.



Check to see if the Automatic Updates service is still running:
Click Start · Control Panel, then select Performance and Maintenance and
click System. Select the Automatic Updates tab and make sure that Automatic
is selected and then click OK.


Now check to see if Automatic Updates is service is running:
Click Start · Run and type "services.msc" without the quotes and press
enter. The Services window should pop-up. Under the name column find
Automatic Updates. If it does not appear there skip over the remainder of
this paragraph, if it is double-click on it; the properties dialog should
open up. Make sure it says "Automatic" in the Startup type box and the
Service status says "Started".

If you've made any changes to this point restart your computer and see if
Windows Update is working yet. If Windows Update continues to display errors
continue on.

Register the DLL files:
Click Start · Run and type "cmd" without the quotes and press enter. Type in
the following and press return after each line:
REGSVR32 %windir%\system32\wuapi.dll
REGSVR32 %windir%\system32\wuaueng.dll
REGSVR32 %windir%\system32\atl.dll
REGSVR32 %windir%\system32\wucltui.dll
REGSVR32 %windir%\system32\wups.dll
Enter "exit" and press enter.



Check and see if Windows Update is working, if Windows Update continues not
to work please attach your WindowsUpdate.log file. To gather your
WindowsUpdate.log file select Start · Run, and then type "%windir%" and
press enter. The WindowsUpdate.log file will be located in this folder.


--
Ben B. [US]

"Spiffness" <> wrote in message
news:CF3458D6-0192-40C9-8D57-...
>I went to windows update on a freshly repaired XP installation. The site
> prompted me to install the windows update installation software, which I
> ok'ed. Internet explorer crashed during the installation and now when I
> click into windows update I get the page that tells me to click Yes or
> Install when prompted to install microsofts windows update.
>
> How can I alleviate this problem?

Registering the DLL files did it, thanks ben

"Ben B. [US]" wrote:

> Are you running Windows Update on an administrator account? If you're not
> you should be.
>
>
>
> Check to see if the Automatic Updates service is still running:
> Click Start · Control Panel, then select Performance and Maintenance and
> click System. Select the Automatic Updates tab and make sure that Automatic
> is selected and then click OK.
>
>
> Now check to see if Automatic Updates is service is running:
> Click Start · Run and type "services.msc" without the quotes and press
> enter. The Services window should pop-up. Under the name column find
> Automatic Updates. If it does not appear there skip over the remainder of
> this paragraph, if it is double-click on it; the properties dialog should
> open up. Make sure it says "Automatic" in the Startup type box and the
> Service status says "Started".
>
> If you've made any changes to this point restart your computer and see if
> Windows Update is working yet. If Windows Update continues to display errors
> continue on.
>
> Register the DLL files:
> Click Start · Run and type "cmd" without the quotes and press enter. Type in
> the following and press return after each line:
> REGSVR32 %windir%\system32\wuapi.dll
> REGSVR32 %windir%\system32\wuaueng.dll
> REGSVR32 %windir%\system32\atl.dll
> REGSVR32 %windir%\system32\wucltui.dll
> REGSVR32 %windir%\system32\wups.dll
> Enter "exit" and press enter.
>
>
>
> Check and see if Windows Update is working, if Windows Update continues not
> to work please attach your WindowsUpdate.log file. To gather your
> WindowsUpdate.log file select Start · Run, and then type "%windir%" and
> press enter. The WindowsUpdate.log file will be located in this folder.
>
>
> --
> Ben B. [US]
>
> "Spiffness" <> wrote in message
> news:CF3458D6-0192-40C9-8D57-...
> >I went to windows update on a freshly repaired XP installation. The site
> > prompted me to install the windows update installation software, which I
> > ok'ed. Internet explorer crashed during the installation and now when I
> > click into windows update I get the page that tells me to click Yes or
> > Install when prompted to install microsofts windows update.
> >
> > How can I alleviate this problem?
>
>
>