Windows update in windows 2000 not working?

I have two servers in my network that I am having a problem patching. I run
windows update on them, and it comes up with the list of patches that need to
be applied. I say go ahead and it fails on all of them and says it needs a
restart, so I restart and the same thing happens.

NOTES: 1, the "download size" of the patches is 0kb so apperently during one
attempt or another they were downloaded? If so to where and how can I delete
the information that they downloaded and get those again?
2, On one of the servers I decided to manually download and install the
patches, and that worked except for 4 patches KB941693, KB944338, KB945553,
KB948590. On these 4 patches the patch runs, hits and error that says access
is denied (access to what I do not know) and then it displays a text box
saying it is cleaning up the patch, then it closes, and then it reboots my
server, which is really annoying that it doesn't give any sort of warning it
is going to do that.

Any help on this would be greatly appreciated



--
Mr Ben

Does anyone have any advice on how to fix this problem? These servers really
need the patches.
--
Mr Ben


"Mr Ben" wrote:

> I have two servers in my network that I am having a problem patching. I run
> windows update on them, and it comes up with the list of patches that need to
> be applied. I say go ahead and it fails on all of them and says it needs a
> restart, so I restart and the same thing happens.
>
> NOTES: 1, the "download size" of the patches is 0kb so apperently during one
> attempt or another they were downloaded? If so to where and how can I delete
> the information that they downloaded and get those again?
> 2, On one of the servers I decided to manually download and install the
> patches, and that worked except for 4 patches KB941693, KB944338, KB945553,
> KB948590. On these 4 patches the patch runs, hits and error that says access
> is denied (access to what I do not know) and then it displays a text box
> saying it is cleaning up the patch, then it closes, and then it reboots my
> server, which is really annoying that it doesn't give any sort of warning it
> is going to do that.
>
> Any help on this would be greatly appreciated
>
>
>
> --
> Mr Ben

Hi Mr Ben, unfortunately Access Denied is a hard one to actually pin point.

You may start with these KB's -
http://support.microsoft.com/kb/316524/
http://support.microsoft.com/default.aspx?kbid=326686

It could also be a registry problem where access to registry keys are denied.

Make sure that your anti virus software isn't interferring or any other
programs running in the background that could cause a problem with Windows
Update.

I don't know anything about Windows 2000, so I'm not much help.

K

"Mr Ben" wrote:

> Does anyone have any advice on how to fix this problem? These servers really
> need the patches.
> --
> Mr Ben
>
>
> "Mr Ben" wrote:
>
> > I have two servers in my network that I am having a problem patching. I run
> > windows update on them, and it comes up with the list of patches that need to
> > be applied. I say go ahead and it fails on all of them and says it needs a
> > restart, so I restart and the same thing happens.
> >
> > NOTES: 1, the "download size" of the patches is 0kb so apperently during one
> > attempt or another they were downloaded? If so to where and how can I delete
> > the information that they downloaded and get those again?
> > 2, On one of the servers I decided to manually download and install the
> > patches, and that worked except for 4 patches KB941693, KB944338, KB945553,
> > KB948590. On these 4 patches the patch runs, hits and error that says access
> > is denied (access to what I do not know) and then it displays a text box
> > saying it is cleaning up the patch, then it closes, and then it reboots my
> > server, which is really annoying that it doesn't give any sort of warning it
> > is going to do that.
> >
> > Any help on this would be greatly appreciated
> >
> >
> >
> > --
> > Mr Ben