"chris",
To define the problem, we need to see the error(s) in the log. Would you
mind attempting another scan on the Windows Update website and sending us
back the results? Here's how:
On Windows 98 (keep in mind that some steps may not work, because you hit
the error before then. After the error, skip immediately to Step 10):
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Search for Updates
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for one
(your choice)
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: "%WINBOOTDIR%\Windows Update.log" (be sure to include the quotes,
and the space between windows and update)
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right to select the rest of the log, or hold down the
shift key, and then use the down arrow and right arrow keys to select the
rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, let us know where it failed from your
observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and we'll take a look at this failure.
Sincerely,
Pat Walters [MSFT]
"chris" <> wrote in message
news:971FEE48-3FFF-4AD6-9D84-...
> I have a Win98(2nd) machine and when i goto the windows upate website and
> scann for needed updates nothing happens. I click the link but it quickly
> stops and does nothing. Is there a way i can uninstall the windows update
> program and redownload it?
>
> Any fixes or ideas is greatly appreciated
>
> -Chris
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