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Windows Update wont start

 
 
Rrahl
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      11-24-2009




Every time I click on "check for updates" it does not start at all.
It says "windows cannot currently check for updates because the
service is not running. You may need to restart your computer."
I restart my computer and same thing happens again and again.
I have a windows Vista Home Premium 64-bit SP 2.
 
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Ǝиçεl
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Posts: n/a

 
      11-24-2009
Hello Rrahl,

Start button > select RUN> type in SERVICES.MSC

The following services are needed by the processes at Windows Update. In
services management console ( services.msc) they must NOT be *Disabled* in
the Startup type.
They need to show a startup type of Manual or Automatic.
Here are the services & their Startup types:

Background Intelligent Transfer Service(BITS) Manual
Cryptographic Services Automatic
Remote Procedure Call (RPC) Automatic
System Restore Service Automatic

Other suggestion: In Internet Explorer browser > main menu /Tools/Internet
Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Click "Require server verification (https for all sites in this zone" to
*clear* the selection.

In the "Add this Web site to the zone:" field, add these entries to list of
"Trusted Sites" type

http://download.windowsupdate.com (click Add)

http://windowsupdate.microsoft.com

http://update.microsoft.com

Click OK. Apply changes.

Also, be sure you are logged in with administrator rights when you go to
Windows Update.
-=-

If still no joy... see and follow carefully:

Download, install, update and run: SAS and MBAM

SUPERAntiSpyware (freeware) and Malwarebytes' Anti-Malware (freeware).

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

Your first priority must be to cleanse your PC of all malware.


There is a free version (on demand scanning only)
<http://www.superantispyware.com/>
Reboot
-=-

Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/mbam.php>
Reboot
-=-

Good luck


Let us know what hªppens.


Ǝиçεl
-=-



"Rrahl" wrote:

> Every time I click on "check for updates" it does not start at all.
> It says "windows cannot currently check for updates because the
> service is not running. You may need to restart your computer."
> I restart my computer and same thing happens again and again.
> I have a windows Vista Home Premium 64-bit SP 2.

 
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PA Bear [MS MVP]
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Posts: n/a

 
      11-24-2009
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed SP2?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

Rrahl wrote:
> Every time I click on "check for updates" it does not start at all.
> It says "windows cannot currently check for updates because the
> service is not running. You may need to restart your computer."
> I restart my computer and same thing happens again and again.
> I have a windows Vista Home Premium 64-bit SP 2.


 
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