Krik wrote:
> Fresh install TODAY of SP2 from borrowed CD since I lost my
> original CD. The new install of XP was activated and validated
> using my original product key.
>
> The updater worked to update to SP3 and several security patches,
> probably 10-12 updates today.
>
> I upgraded to IE7 and Media player 11 without problem. It seems
> though that as soon as I installed Windows Defender that the
> updater stopped downloading the security patches. It continues to
> find the patches both when I run updater manually and
> automatically. But in neither case will the files be downloaded.
> Since the files are not being downloaded of course the file size
> and minutes to be installed are zero. After I installed the
> non-downloaded files a window opens and says the install failed but
> there is never an error message. Of course the install will fail
> since the download failed as evidenced by the zero bytes and
> minutes.
>
> When I installed Defender or after running the updater (I forgot
> the order of events) I saw an error message of 0X80004002.
>
> I have since uninstalled Defender but that did not help either.
>
> I have have read several posts and tried fixes such as:
> 1. running CCleaner in regular and safe mode - nothing found other
> than temp internet files
> 2. scanned drive with SPybot - nothing found but cookies. Also
> tried updater with Spybot turned off but the problem started before
> Spybot was installed.
> 3. clock time and date are correct.
> 4 made numerous changes to IE security settings as suggested in
> various threads to no avail.
> 5. changes to activeX controls (enabling items) but the changes did
> not help
>
> This is the second clean install I have made on this computer this
> week. It seems that the updater quick working both times after
> installing Windows Defender. The install today was to verify when
> it quit working and I am sure that it was after installing Defender.
>
> The machine is a Compaq Pentium 4 with 1.5 meg of ram. I have a
> second machine that is not experiencing this problem. Help!!
Tried this...?
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit
http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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