Windows Update in XP

Following a recent Automatic Update when I go to Windows Help & Support -
Keep your computer up to date with Windows Update I get the message that it
is connecting then the window goes blank. If I go to IE7, Tools, Windows
Update I can see that I am trying to connect to
http://windowsupdate.microsoft.com/. However if I search through the MS
website I find the address http://update.microsoft.com/windowsupdate/v6/
Using this site everything works but I cannot access it any other way other
than manually typing the address in

Use the link from the Start button (menu) > All Programs > Windows Update

--
Maurice Naggar
MS-MVP
-----

"malcolmv" <> wrote in message newsD76761E-16CB-4916-B1C8-...
> Following a recent Automatic Update when I go to Windows Help & Support -
> Keep your computer up to date with Windows Update I get the message that it
> is connecting then the window goes blank. If I go to IE7, Tools, Windows
> Update I can see that I am trying to connect to
> http://windowsupdate.microsoft.com/. However if I search through the MS
> website I find the address http://update.microsoft.com/windowsupdate/v6/
> Using this site everything works but I cannot access it any other way other
> than manually typing the address in

Sorry don't have that link but thanks for input

"Maurice N ~ MVP" wrote:

> Use the link from the Start button (menu) > All Programs > Windows Update
>
> --
> Maurice Naggar
> MS-MVP
> -----
>
> "malcolmv" <> wrote in message newsD76761E-16CB-4916-B1C8-...
> > Following a recent Automatic Update when I go to Windows Help & Support -
> > Keep your computer up to date with Windows Update I get the message that it
> > is connecting then the window goes blank. If I go to IE7, Tools, Windows
> > Update I can see that I am trying to connect to
> > http://windowsupdate.microsoft.com/. However if I search through the MS
> > website I find the address http://update.microsoft.com/windowsupdate/v6/
> > Using this site everything works but I cannot access it any other way other
> > than manually typing the address in
>
>

Look again. Just hover your mouse over the "All Programs". The very first panel should have that link at the top portion.
Otherwise, select Start > then RUN > then type in
wupdmgr.exe

and press OK - Enter

--
Maurice Naggar
MS-MVP
-----

"malcolmv" <> wrote in message news:635C3A4C-1CDC-48CC-B68A-...
> Sorry don't have that link but thanks for input
>
> "Maurice N ~ MVP" wrote:
>
>> Use the link from the Start button (menu) > All Programs > Windows Update
>>
>> --
>> Maurice Naggar
>> MS-MVP
>> -----
>>
>> "malcolmv" <> wrote in message newsD76761E-16CB-4916-B1C8-...
>> > Following a recent Automatic Update when I go to Windows Help & Support -
>> > Keep your computer up to date with Windows Update I get the message that it
>> > is connecting then the window goes blank. If I go to IE7, Tools, Windows
>> > Update I can see that I am trying to connect to
>> > http://windowsupdate.microsoft.com/. However if I search through the MS
>> > website I find the address http://update.microsoft.com/windowsupdate/v6/
>> > Using this site everything works but I cannot access it any other way other
>> > than manually typing the address in

Sorry I tried looking again and it was exactly where you said - I must get my
eyes tested. However clicking on this produced exactly the same address
http://windowsupdate.microsoft.com/ and a blank screen. I have updated to XP3
in a hope that this would fix it. My PC is dual boot with 2 XP installations
on it. The second installation which has not downloaded the recent updates is
only used as a backup and is fine and goes to the update page.

Your help appreciated

Malcolm

"Maurice N ~ MVP" wrote:

> Look again. Just hover your mouse over the "All Programs". The very first panel should have that link at the top portion.
> Otherwise, select Start > then RUN > then type in
> wupdmgr.exe
>
> and press OK - Enter
>
> --
> Maurice Naggar
> MS-MVP
> -----
>
> "malcolmv" <> wrote in message news:635C3A4C-1CDC-48CC-B68A-...
> > Sorry don't have that link but thanks for input
> >
> > "Maurice N ~ MVP" wrote:
> >
> >> Use the link from the Start button (menu) > All Programs > Windows Update
> >>
> >> --
> >> Maurice Naggar
> >> MS-MVP
> >> -----
> >>
> >> "malcolmv" <> wrote in message newsD76761E-16CB-4916-B1C8-...
> >> > Following a recent Automatic Update when I go to Windows Help & Support -
> >> > Keep your computer up to date with Windows Update I get the message that it
> >> > is connecting then the window goes blank. If I go to IE7, Tools, Windows
> >> > Update I can see that I am trying to connect to
> >> > http://windowsupdate.microsoft.com/. However if I search through the MS
> >> > website I find the address http://update.microsoft.com/windowsupdate/v6/
> >> > Using this site everything works but I cannot access it any other way other
> >> > than manually typing the address in
>
>