Windows updates failing...no response to click on fail button

I am running xp sp2, auto updates enabled. I ran windows update today and
discovered many updates failing. It appears they stated failing in the last
few weeks. When I click on the red fail button, I get no response. Any way
to determine why they are failing? BTW, one of the updates in the 8/12 set
did install, most failed.

Need wrote:

> I am running xp sp2, auto updates enabled. I ran windows update today and
> discovered many updates failing. It appears they stated failing in the last
> few weeks. When I click on the red fail button, I get no response. Any way
> to determine why they are failing? BTW, one of the updates in the 8/12 set
> did install, most failed.


Check out the WindowsUpdate.log to see *when* the updates started to
fail to install, Need:

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


Look for FATAL messages and post back with the error codes, please.
And, please, do *NOT* attempt to install the failed updates again.

QEDs:
1) What is the installed security software (antivirus/security suite/3rd
party firewall/etc.) ?
2) When was the last time the system was scanned for the presence of
malware ?


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

I have tryed the command to view the log, however it returns a message that
it is being used by another process. No display.

I am using Zonealarm security suite, and spybot. Scans have been done, both
anit virus, anti spam. Last scan was 8/7. Clean Scans.

"MowGreen" wrote:

> Need wrote:
>
> > I am running xp sp2, auto updates enabled. I ran windows update today and
> > discovered many updates failing. It appears they stated failing in the last
> > few weeks. When I click on the red fail button, I get no response. Any way
> > to determine why they are failing? BTW, one of the updates in the 8/12 set
> > did install, most failed.
>
>
> Check out the WindowsUpdate.log to see *when* the updates started to
> fail to install, Need:
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
>
> Look for FATAL messages and post back with the error codes, please.
> And, please, do *NOT* attempt to install the failed updates again.
>
> QEDs:
> 1) What is the installed security software (antivirus/security suite/3rd
> party firewall/etc.) ?
> 2) When was the last time the system was scanned for the presence of
> malware ?
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>

I was able to read log file using notepad. Here is what I found seaching for
FATAL
sorry for all the text.
>>>>>>>>>>>>>>>>>>>>>>>>>>
2009-08-11 17:13:08:234 1404 1338 Misc FATAL: Failed to move file from
C:\WINDOWS\SoftwareDistribution\Download\23c75921f 82a64755971043291a77e00\update\update.exe
to
C:\WINDOWS\SoftwareDistribution\Download\a855eed5a d28db3548ad40195130e787\update\update.exe (hr = 80070005) after 5 retries
2009-08-11 17:13:08:234 1404 1338 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadReque sts: CACDS:
SusMoveDirectoryContents failed with 0x80070005.
2009-08-11 17:13:08:234 1404 1338 DnldMgr Error 0x80070005 occurred while
downloading update; notifying dependent calls.
2009-08-11 17:13:08:562 1404 1338 DnldMgr WARNING: Resetting shared sandbox
2009-08-11 17:13:08:750 1404 1338 Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\a855eed5a d28db3548ad40195130e787\update\update.exe (hr = 80070005) after 0 retries
2009-08-11 17:13:17:203 1404 70c Misc FATAL: Failed to move file from
C:\WINDOWS\SoftwareDistribution\Download\95b810535 107c0b35c5ea8015fe68084\update\update.exe
to
C:\WINDOWS\SoftwareDistribution\Download\0dd024481 6ffb4b094c1caba4c3b1178\update\update.exe (hr = 80070005) after 5 retries
2009-08-11 17:13:17:203 1404 70c DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadReque sts: CACDS:
SusMoveDirectoryContents failed with 0x80070005.
2009-08-11 17:13:17:203 1404 70c DnldMgr Error 0x80070005 occurred while
downloading update; notifying dependent calls.
2009-08-11 17:13:17:296 1404 70c DnldMgr WARNING: Resetting shared sandbox
2009-08-11 17:13:17:359 1404 70c Misc FATAL: Failed to delete file
C:\WINDOWS\SoftwareDistribution\Download\0dd024481 6ffb4b094c1caba4c3b1178\update\update.exe (hr = 80070005) after 0 retries

"MowGreen" wrote:

> Need wrote:
>
> > I am running xp sp2, auto updates enabled. I ran windows update today and
> > discovered many updates failing. It appears they stated failing in the last
> > few weeks. When I click on the red fail button, I get no response. Any way
> > to determine why they are failing? BTW, one of the updates in the 8/12 set
> > did install, most failed.
>
>
> Check out the WindowsUpdate.log to see *when* the updates started to
> fail to install, Need:
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
>
> Look for FATAL messages and post back with the error codes, please.
> And, please, do *NOT* attempt to install the failed updates again.
>
> QEDs:
> 1) What is the installed security software (antivirus/security suite/3rd
> party firewall/etc.) ?
> 2) When was the last time the system was scanned for the presence of
> malware ?
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>