Also in addition - check the WU log for further clues -
Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.
Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy
and paste the error codes into this thread so someone may be able to assist you. On
the other hand, you may be able to find the error code and other suggestions by
searching the Newsgroup.
Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
--
==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online:
http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)
"Gerry Cornell" <> wrote in message
news:...
| Select, Start, Help and Support, Keep your Windows up- to-date with
| Windows Update, Review your Update History and click on the Failed
| Icon in the Status Column. What does it say?
|
| --
|
| Hope this helps.
|
| Gerry
| ~~~~
| FCA
| Stourport, England
|
| Enquire, plan and execute
| ~~~~~~~~~~~~~~~~~~~
|
| "Challenger" <> wrote in message
| news:E39EDEA9-3B1A-4E0D-86B8-...
| > Can anyone please help? All Windows Updates fail to install. No error
| > codes
| > are given. All software from all other programs downloads and installs
| > OK. I
| > am using Windows XP 2 and Internet Explorer 7.
|
|
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