Windows Updates - not sure I am getting them!

Security Center in Control Panel says my computer is not yet configured for
automatic updates. However, when I go to System Properties in control panet
and click on automatic update tab, the box is checked for automatic updates -
when I can get to it. It often hangs up on that page - either it won't
display or it goes blank and my computer crashes.

If I go to the Microsoft website for updates, nothing happens, no error
messages. Is there any kind of virus that can prevent updates?

Thanks for any help.

Susan

Thats Exactly My Problem! And I'm Searching For Answerds 2 ,Bud this message
only thing I find. Your not alone! My Problem too. Richard.



"Susan" wrote:

> Security Center in Control Panel says my computer is not yet configured for
> automatic updates. However, when I go to System Properties in control panet
> and click on automatic update tab, the box is checked for automatic updates -
> when I can get to it. It often hangs up on that page - either it won't
> display or it goes blank and my computer crashes.
>
> If I go to the Microsoft website for updates, nothing happens, no error
> messages. Is there any kind of virus that can prevent updates?
>
> Thanks for any help.
>
> Susan
>
>

"Susan",

To be helpful in troubleshooting this issue, could you
please reply to a few questions?

1. Which Operating System are you running:
a. Windows XP Professional
b. Windows XP Home Edition
c. Windows 2000 Professional
d. Windows 2000 Server
e. Windows Millennium Edition (Windows ME)
f. Windows 98

2. Which service pack, if any (in Windows 2000 or XP,
simply right-click on My Computer, and look in the General
tab):
a. SP1
b. SP2
c. SP3
d. SP4

3. Have updates worked on this computer in the past? Were
you able to access the Windows Update site before without
issue from this computer?

4. If yes, what has changed recently? Did someone install
new software onto the machine to change the system such as
an antivirus program?

Thank you for your replies in advance.

Sincerely,

Pat Walters [MSFT]
>-----Original Message-----
>Thats Exactly My Problem! And I'm Searching For Answerds
2 ,Bud this message
>only thing I find. Your not alone! My Problem too.
Richard.
>
>
>
>"Susan" wrote:
>
>> Security Center in Control Panel says my computer is
not yet configured for
>> automatic updates. However, when I go to System
Properties in control panet
>> and click on automatic update tab, the box is checked
for automatic updates -
>> when I can get to it. It often hangs up on that page -
either it won't
>> display or it goes blank and my computer crashes.
>>
>> If I go to the Microsoft website for updates, nothing
happens, no error
>> messages. Is there any kind of virus that can prevent
updates?
>>
>> Thanks for any help.
>>
>> Susan
>>
>>
>.
>