Windows updates unable to be successfully installed

I have been trying for weeks now to get my windows updates to install. I
have tried a number of things with no luck. The updates download, but when
they are being installed it suddenly stops after a minute or two and states
failed. I get a message that says that the updates were unable to install
successfully. I DO NOT get an error message nor is their one when I view my
history. I have tried to install the updates through the website rather than
the automatic update method, but it still does not install. My update
history does not say failed next to the updates, but rather it says
"cancelled". The updates that I'm trying to install are the following:

Security Update for Windows XP (KB885835)
Critical Update for Windows XP (KB886185)
Security Update for Windows XP (KB885836)

I have noticed that this newsgroup has many people with this same type of
problem. Does it have to do with the website? Does anyone have an answer?
Any help will be greatly appreciated.

I have same problem with KB885836, however, all the rest (updates) all are
succesfull.......................sorry i have not got a clue what causes but
if i find out i will post back to you.

"Dawn" wrote:

> I have been trying for weeks now to get my windows updates to install. I
> have tried a number of things with no luck. The updates download, but when
> they are being installed it suddenly stops after a minute or two and states
> failed. I get a message that says that the updates were unable to install
> successfully. I DO NOT get an error message nor is their one when I view my
> history. I have tried to install the updates through the website rather than
> the automatic update method, but it still does not install. My update
> history does not say failed next to the updates, but rather it says
> "cancelled". The updates that I'm trying to install are the following:
>
> Security Update for Windows XP (KB885835)
> Critical Update for Windows XP (KB886185)
> Security Update for Windows XP (KB885836)
>
> I have noticed that this newsgroup has many people with this same type of
> problem. Does it have to do with the website? Does anyone have an answer?
> Any help will be greatly appreciated.
>
>

Dawn,

I am getting the same error , with the added error for KB87339 as well.
Have you had any luck. To the cyber world in general- any ideas how to fix
this issue.

BLP

"Dawn" wrote:

> I have been trying for weeks now to get my windows updates to install. I
> have tried a number of things with no luck. The updates download, but when
> they are being installed it suddenly stops after a minute or two and states
> failed. I get a message that says that the updates were unable to install
> successfully. I DO NOT get an error message nor is their one when I view my
> history. I have tried to install the updates through the website rather than
> the automatic update method, but it still does not install. My update
> history does not say failed next to the updates, but rather it says
> "cancelled". The updates that I'm trying to install are the following:
>
> Security Update for Windows XP (KB885835)
> Critical Update for Windows XP (KB886185)
> Security Update for Windows XP (KB885836)
>
> I have noticed that this newsgroup has many people with this same type of
> problem. Does it have to do with the website? Does anyone have an answer?
> Any help will be greatly appreciated.
>
>

How to view the Update log in Windows
Open Internet Explorer and either type or copy and then paste this into the Address
bar:
%windir%\windowsupdate.log



See if there are any error messages in your log as to why the updates failed then
perhaps someone here, not necessarily me can assist you with some information on how
to fix. Repost if necessary with any error codes.



"Dawn" <> wrote in message
news:2D07A656-166D-49D5-B1FD-...
>I have been trying for weeks now to get my windows updates to install. I
> have tried a number of things with no luck. The updates download, but when
> they are being installed it suddenly stops after a minute or two and states
> failed. I get a message that says that the updates were unable to install
> successfully. I DO NOT get an error message nor is their one when I view my
> history. I have tried to install the updates through the website rather than
> the automatic update method, but it still does not install. My update
> history does not say failed next to the updates, but rather it says
> "cancelled". The updates that I'm trying to install are the following:
>
> Security Update for Windows XP (KB885835)
> Critical Update for Windows XP (KB886185)
> Security Update for Windows XP (KB885836)
>
> I have noticed that this newsgroup has many people with this same type of
> problem. Does it have to do with the website? Does anyone have an answer?
> Any help will be greatly appreciated.
>
>

I have a problem with my security update KB840987 which won't install. I
enclose my windows error log file. The Error 8007010b occurs what does this
mean? I assume from the log below it cannot find the location of the file it
wants to download and the down load failed. How can I solve this? Many thanks
for your assistance.

Chats

LOG CONTENTS BELOW:
2004-12-29 14:07:49-0000 4084 9c4 Trying to make out of proc datastore active
2004-12-29 14:07:49-0000 4084 9c4 Out of proc datastore is now active
2004-12-29 14:07:49-0000 720 668 WU client succeeds
CClientCallRecorder::EnumerateService
2004-12-29 14:07:52-0000 720 9ac WU client succeeds
CClientCallRecorder::EnumerateService
2004-12-29 14:07:58-0000 2668 f78 Checking for different Redirector at:
http://download.windowsupdate.com/ms...ir/wuredir.cab
2004-12-29 14:07:58-0000 2668 f78 WinInet: Server file is not newer.
Skipping download.
2004-12-29 14:07:58-0000 2668 f78 Successfully refreshed Redirector cab.
2004-12-29 14:07:58-0000 2668 f78 WinInet: Server file is not newer.
Skipping download.
2004-12-29 14:08:00-0000 2668 f78 WinInet: Download speed is 38371 bytes/sec
2004-12-29 14:08:00-0000 2668 f78 WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.co...en/wusetup.cab to
file C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.c ab
2004-12-29 14:08:00-0000 2668 f78 Loading inf file
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2004-12-29 14:08:00-0000 2668 f78 Section name: cdm: Index: 0
2004-12-29 14:08:00-0000 2668 f78 Section name: iuengine: Index: 1
2004-12-29 14:08:00-0000 2668 f78 Section name: wuapi: Index: 2
2004-12-29 14:08:00-0000 2668 f78 Section name: wuauclt: Index: 3
2004-12-29 14:08:00-0000 2668 f78 Section name: wuauclt1: Index: 4
2004-12-29 14:08:00-0000 2668 f78 Section name: wuaucpl: Index: 5
2004-12-29 14:08:00-0000 2668 f78 Section name: wuaueng_WebSetup: Index: 6
2004-12-29 14:08:00-0000 2668 f78 Section name: wuaueng1: Index: 7
2004-12-29 14:08:00-0000 2668 f78 Section name: wuauserv_WebSetup: Index: 8
2004-12-29 14:08:00-0000 2668 f78 Section name: wucltui: Index: 9
2004-12-29 14:08:00-0000 2668 f78 Section name: wups: Index: 10
2004-12-29 14:08:00-0000 2668 f78 Section name: winhttp: Index: 11
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\cdm.dll is: 5,5,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\iuengine.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuapi.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuauclt.exe is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuauclt1.exe is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuaucpl.cpl is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuaueng.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wuaueng1.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wucltui.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:00-0000 2668 f78 Required Version for binary
C:\WINDOWS\System32\wups.dll is: 5,4,3790,2182
2004-12-29 14:08:00-0000 2668 f78 Binary: C:\WINDOWS\System32\wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2004-12-29 14:08:05-0000 720 68c WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{C807970B-7A47-467A-ADD0-788BF2524211}
2004-12-29 14:08:05-0000 720 2ec WU client executing call
{C807970B-7A47-467A-ADD0-788BF2524211} of type Search Call
2004-12-29 14:08:06-0000 720 2ec PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-12-29 14:08:06-0000 720 2ec PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-12-29 14:08:08-0000 720 2ec Add header for accept-encoding: xpress
succeeded
2004-12-29 14:08:09-0000 720 2ec DetectCompressionType returning type 1,
hr=0x0
2004-12-29 14:08:10-0000 720 2ec Add header for accept-encoding: xpress
succeeded
2004-12-29 14:08:11-0000 720 2ec DetectCompressionType returning type 1,
hr=0x0
2004-12-29 14:08:13-0000 720 2ec PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-12-29 14:08:13-0000 720 2ec PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-12-29 14:08:13-0000 720 2ec Add header for accept-encoding: xpress
succeeded
2004-12-29 14:08:13-0000 720 2ec DetectCompressionType returning type 1,
hr=0x0
2004-12-29 14:08:15-0000 720 2ec update
{0F96FD55-558F-48FC-B0C0-25A5EF794B7E}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2004-12-29 14:08:15-0000 720 2ec update
{8FDC9B52-44B3-414A-8640-CEFBCB29E708}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{ABC144E5-0D7D-491D-A9F2-5062C9E75FDC}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec WU client add update
{B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
2004-12-29 14:08:15-0000 720 2ec update
{B2B4FF3A-BA40-4E3E-98E6-A54CACF66998}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{E53654A0-CBE7-48AC-88C1-466F9DAABC0D}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{4AED463B-3A3B-4AD8-976E-17BAF6434DA2}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{B0500BFE-0418-41E8-B298-882FE10EF7B2}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{7FADA317-AB6C-4A4B-BE69-251596F70E8D}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{BBCE2DE7-A0D5-43C5-B077-5D4716EA28FD}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{FF6F05E7-3F3F-415B-80FB-789BB3AB84D3}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{F6776633-813D-495F-B209-EC50D86BB94C}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{3893052E-B8AD-4943-81F8-DEAE9335B340}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{4B55C1C5-F1B7-46E9-A4AF-DABC8D341743}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{E8F5A5DA-F1D9-4C3D-9C2F-ED8AFAE637C5}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{CF1F446D-6A5A-4DB9-9119-30881192A19C}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{2D97704A-A1DD-4314-8DE2-F2D3CB59CC80}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{5759B31E-8706-4D61-AC10-439DEAE04F39}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{C5686DBA-744F-4053-B14B-586920370179}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2004-12-29 14:08:15-0000 720 2ec update
{1DDC9FE7-B371-43BA-AF4F-18EFF327A420}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{8D1F6795-726F-4870-B246-7AD5BA9AC8C8}.101 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{2D09CBE6-AAF2-44E4-842C-B6C3685CD570}.100 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2004-12-29 14:08:15-0000 720 2ec WU client add update
{9613795B-52E4-4BA2-9EC0-6F424B6FD699}.100 to search result
2004-12-29 14:08:15-0000 720 2ec update
{CCE570E9-D524-4E82-87B5-BDA38D19B5EC}.102 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{E19EBFB4-6EBE-46E0-852B-A19EE0B277B0}.101 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{1C2C4FCF-68F1-498D-BF6F-553FF8107D9E}.101 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{A42491AC-99CC-43BF-B521-D89769C74B11}.102 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{845E778D-9BF5-4C16-AAE6-FD97605ED3E5}.102 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec WU client add update
{F6EE8217-38C2-4490-ADD5-EF9E514544BF}.102 to search result
2004-12-29 14:08:15-0000 720 2ec WU client add update
{B36AEDAC-318A-41BC-8392-8369A44CC10B}.102 to search result
2004-12-29 14:08:15-0000 720 2ec update
{8FB5A90A-68B5-49CB-9C14-6136E0E348ED}.103 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{A2D48E4F-EB9D-4421-BE44-E7164DCE3467}.102 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{EB3F38F6-F8E7-4446-8DB6-A39052B224C3}.101 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{9EF21A00-CC22-4B6D-AC1C-6B667EFFEE04}.101 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec update
{7477AF62-8F9B-4F32-9DAF-7AB452E52396}.119 is pruned out due to potential
supersedence
2004-12-29 14:08:15-0000 720 2ec WU client found 6 updates and 10
categories in search
2004-12-29 14:08:15-0000 720 2ec WU client finished Searching for update
2004-12-29 14:08:15-0000 720 2ec WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2004-12-29 14:08:15-0000 720 2ec WU client completed and deleted call
{C807970B-7A47-467A-ADD0-788BF2524211}
2004-12-29 14:08:20-0000 720 2ec REPORT EVENT:
{5B074986-F9D5-41BE-819F-C47C39375AB9} 146 2004-12-29
14:08:15-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2004-12-29 14:08:21-0000 720 2ec WU client executing call
{8843CD0D-C468-4D64-A878-3D95CFF45693} of type Download Call
2004-12-29 14:08:21-0000 720 68c WU client persisted 1 download calls
2004-12-29 14:08:21-0000 720 68c WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call id
{8843CD0D-C468-4D64-A878-3D95CFF45693}
2004-12-29 14:08:21-0000 720 2ec Dumping out update 1 of 1
2004-12-29 14:08:21-0000 720 2ec title = Security Update for Windows XP
(KB840987)
2004-12-29 14:08:21-0000 720 2ec dumping updateId
{B36AEDAC-318A-41BC-8392-8369A44CC10B}.102 bundling 1 updates
2004-12-29 14:08:21-0000 720 2ec bundled update No. 1 is
{56AA2421-F96F-4A94-84A4-ECDF1C11D6E3}.102
2004-12-29 14:08:21-0000 720 2ec CheckIfDirExists returned error 0x8007010b.
2004-12-29 14:08:21-0000 720 2ec DM: SusCopyDirectoryContents failed with
0x8007010b.
2004-12-29 14:08:21-0000 720 2ec Error 8007010b occurred while downloading
update; notifying dependent calls.
2004-12-29 14:08:21-0000 720 2ec WU client persisted 1 download calls
2004-12-29 14:08:21-0000 720 2ec WU client persisted 1 download calls
2004-12-29 14:08:21-0000 720 2ec WU client calls back to download call
{8843CD0D-C468-4D64-A878-3D95CFF45693} with code Call complete and error 0
2004-12-29 14:08:21-0000 720 2ec WU client completed and deleted call
{8843CD0D-C468-4D64-A878-3D95CFF45693}
2004-12-29 14:08:21-0000 720 2ec WU client persisted 0 download calls
2004-12-29 14:08:21-0000 720 668 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2004-12-29 14:08:21-0000 2668 f78 ISusInternal:isconnectCall failed,
hr=8024000C
2004-12-29 14:08:26-0000 720 2ec REPORT EVENT:
{ACBA967E-64DF-461E-9312-A6FA3E622802} 147 2004-12-29
14:08:21-0000 1 161 101 {B36AEDAC-318A-41BC-8392-8369A44CC10B} 102 8007010b WindowsUpdate Failure Content Download Error: Download failed.
2004-12-29 14:08:26-0000 720 2ec REPORT EVENT:
{2B168C03-8072-42C0-86F0-F49DB1C344E2} 148 2004-12-29
14:08:21-0000 1 161 101 {56AA2421-F96F-4A94-84A4-ECDF1C11D6E3} 102 8007010b WindowsUpdate Failure Content Download Error: Download failed.
END OF LOG CONTENTS.

"Taurarian" wrote:

> How to view the Update log in Windows
> Open Internet Explorer and either type or copy and then paste this into the Address
> bar:
> %windir%\windowsupdate.log
>
>
>
> See if there are any error messages in your log as to why the updates failed then
> perhaps someone here, not necessarily me can assist you with some information on how
> to fix. Repost if necessary with any error codes.
>
>
>
> "Dawn" <> wrote in message
> news:2D07A656-166D-49D5-B1FD-...
> >I have been trying for weeks now to get my windows updates to install. I
> > have tried a number of things with no luck. The updates download, but when
> > they are being installed it suddenly stops after a minute or two and states
> > failed. I get a message that says that the updates were unable to install
> > successfully. I DO NOT get an error message nor is their one when I view my
> > history. I have tried to install the updates through the website rather than
> > the automatic update method, but it still does not install. My update
> > history does not say failed next to the updates, but rather it says
> > "cancelled". The updates that I'm trying to install are the following:
> >
> > Security Update for Windows XP (KB885835)
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows XP (KB885836)
> >
> > I have noticed that this newsgroup has many people with this same type of
> > problem. Does it have to do with the website? Does anyone have an answer?
> > Any help will be greatly appreciated.
> >
> >
>
>

Thanks Taurarian. I didn't know how to do that. I did find the error code
by looking at my log. I get the error 0x8024000b

If anyone knows what that means or what I can do to fix it, please let me
know.

THANKS!
Dawn


"Taurarian" wrote:

> How to view the Update log in Windows
> Open Internet Explorer and either type or copy and then paste this into the Address
> bar:
> %windir%\windowsupdate.log
>
>
>
> See if there are any error messages in your log as to why the updates failed then
> perhaps someone here, not necessarily me can assist you with some information on how
> to fix. Repost if necessary with any error codes.
>
>
>
> "Dawn" <> wrote in message
> news:2D07A656-166D-49D5-B1FD-...
> >I have been trying for weeks now to get my windows updates to install. I
> > have tried a number of things with no luck. The updates download, but when
> > they are being installed it suddenly stops after a minute or two and states
> > failed. I get a message that says that the updates were unable to install
> > successfully. I DO NOT get an error message nor is their one when I view my
> > history. I have tried to install the updates through the website rather than
> > the automatic update method, but it still does not install. My update
> > history does not say failed next to the updates, but rather it says
> > "cancelled". The updates that I'm trying to install are the following:
> >
> > Security Update for Windows XP (KB885835)
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows XP (KB885836)
> >
> > I have noticed that this newsgroup has many people with this same type of
> > problem. Does it have to do with the website? Does anyone have an answer?
> > Any help will be greatly appreciated.
> >
> >
>
>

I have FINALLY gotten all updates to install except
KB885835

In the history it does not say failed to intall. It says canceled;
therefore, I don't get an error code.

Does anyone have any clue how to fix this or why it s cancelling? It does
initialize, but about halfway through the installation, it cancels.

Any help will be greatly appreciated.

Thanks,
Dawn


"Taurarian" wrote:

> How to view the Update log in Windows
> Open Internet Explorer and either type or copy and then paste this into the Address
> bar:
> %windir%\windowsupdate.log
>
>
>
> See if there are any error messages in your log as to why the updates failed then
> perhaps someone here, not necessarily me can assist you with some information on how
> to fix. Repost if necessary with any error codes.
>
>
>
> "Dawn" <> wrote in message
> news:2D07A656-166D-49D5-B1FD-...
> >I have been trying for weeks now to get my windows updates to install. I
> > have tried a number of things with no luck. The updates download, but when
> > they are being installed it suddenly stops after a minute or two and states
> > failed. I get a message that says that the updates were unable to install
> > successfully. I DO NOT get an error message nor is their one when I view my
> > history. I have tried to install the updates through the website rather than
> > the automatic update method, but it still does not install. My update
> > history does not say failed next to the updates, but rather it says
> > "cancelled". The updates that I'm trying to install are the following:
> >
> > Security Update for Windows XP (KB885835)
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows XP (KB885836)
> >
> > I have noticed that this newsgroup has many people with this same type of
> > problem. Does it have to do with the website? Does anyone have an answer?
> > Any help will be greatly appreciated.
> >
> >
>
>

"Dawn" <> wrote in message
news:FD5F941C-E84F-44C9-A517-...
>I have FINALLY gotten all updates to install except
> KB885835
>
> In the history it does not say failed to intall. It says canceled;
> therefore, I don't get an error code.
>
> Does anyone have any clue how to fix this or why it s cancelling? It does
> initialize, but about halfway through the installation, it cancels.


Do a search for any other diagnostics there may be,
perhaps a KB885835.log Look for clues in it instead.

Another approach to take which may be necessary anyway
to understand the other diagnostics is to look at the file manifest
in the corresponding Security Bulletin and see what versions
of those files that you currently have and any other attributes
they have which might affect the execution of the update.

A related factor would be to find out if the modules are in use
and if it might be possible to arrange for them not to be in use
e.g. by stopping whatever it is that you find is currently using
them (if possible.) Use the tasklist command to make such
a determination.


>
> Any help will be greatly appreciated.
>
> Thanks,
> Dawn


Good luck

Robert Aldwinckle
---


>
>
> "Taurarian" wrote:
>
>> How to view the Update log in Windows
>> Open Internet Explorer and either type or copy and then paste this into the Address
>> bar:
>> %windir%\windowsupdate.log

....