Windows updates for Vista fail to install (error 80007002)

icrosoft has not been able to help me. While I can download updates, I am
unable to install them. I have attached my installation log.




Thanks
--
Bob

Hello Bob,

Your installation log is missing.

I don't have a solution for (error 80007002)

You can try this one:

0x80070020 -2147024864 STIERR_SHARING_VIOLATION The process cannot access
the file because it is being used by another process

You receive a "0x80070020 The process cannot access the file because it is
being used by another process" error message when you try to download an
update from Windows Update or from Microsoft Update
http://support.microsoft.com/default...b;EN-US;883825

The most common cause of this is an anti-virus or anti-spyware product with
an on-access scanning feature.

Either Spybot is installed with TeaTimer enabled or the installed antivirus
software will not allow the files to be updated/installed.
If the latter is the cause of the issue you'll need to completely disable
the AV for now in order for the required updating files to be installed.

Switching off anti-virus scanner while updating
Disable all anti-virus, anti-spyware (including TeaTimer) product before
attempting installing.


http://www.microsoft.com/communities...3-ec512f714c89

I hope this post is helpful.

Let us know how it works ºut.


Good luck
- -- --




"Bob" wrote:

> icrosoft has not been able to help me. While I can download updates, I am
> unable to install them. I have attached my installation log.
>
>
>
>
> Thanks
> --
> Bob