Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Mark Henry wrote:
> Hello!
>
> I am running Windows Vista Ultimate 32bit.
> Everytime Windows Update (e.g. Microsoft Update) is running, my system
> isn't
> usable, because "TrustedInstaller.exe" is using 100% of cpu time for
> ~15-20
> minutes.
>
> It is a hugh problem, because I am also using Microsoft Forefront Client
> Security as anti virus product, which will look for updates using MU every
> 4
> hours. That's the reason why I can't disable the wu service.
>
>
> My system in detail:
> Intel Pentium M processor 2.13 GHz
> 2GB Ram
>
> Regards
> MH