Windows updates won't install, and icon issues seem to be related

I have found other postings on various websites that have described this
exact problem I'm having, so I know this isn't a complete one of a kind
fluke, but have not found any solutions anywhere.

Almost all the icons on my system are showing the default icon for an
"unknown file type". This is happening for all Office documents, PDF files,
and also shortcuts to these files. Some file types have retained their
correct icon, but not many. For applications that are affected, it is
affecting both shortcuts to documents and to the application itself - for
example, all MS Word documents on the desktop as well as the shortcut to the
program in the "start" menu. However, the original program file at C:\Program
Files\Microsoft Office\Office12\winword.exe shows the correct icon.

All of the icons still work fine - both a document and a shortcut to a
document will call up the program and open the appropriate file in the
application. If that were the only problem, I could live with it ...

However, at the same time that this happened, I'm finding that most Windows
Upates won't install (and other programs as well - like an update to the
Adobe PDF reader). All the updates that will install have been installed.
The rest say "downloaded, ready to install" on the Windows Update page but
when I try to install them it says "installation failed" at the end. Most
Windows Updates just fail to install, but some - like Silverlight - throw a
message during installation saying that it needs to find the .msi installer
file.

In the case of Silverlight, if I try to install from the WindowsUpdate
website, it asks for the location of the Silverlight.msi installer before it
can continue. I've searched my entire system and it doesn't exist. However,
if I go to "add/remove programs" and try to uninstall the current version, it
won't uninstall - I get the same message. Lastly, I tried going to the
Silverlight website and downloaded the new .exe installer to run. Still no
luck.

For Adobe, I get a message that an update to the Adobe Reader 8 is
available. It downloads, but then I get an error during install and it
aborts. I get a reminder every few days about the update but it never
installs.

I have tried a system restore to a point in time before this problem first
happened, with no success. I ran a "checkdisk" and told it to fix issues,
and I've tried running a "registry cleaner" program. No luck with anything
I've done.

Any suggestions would be greatly appreciated!

did u get any answers as i have the same problem and im not
imprtessed i have been working on this for wellover a week and no help
yet


"HalfBakedLunatic" wrote:

> I have found other postings on various websites that have described this
> exact problem I'm having, so I know this isn't a complete one of a kind
> fluke, but have not found any solutions anywhere.
>
> Almost all the icons on my system are showing the default icon for an
> "unknown file type". This is happening for all Office documents, PDF files,
> and also shortcuts to these files. Some file types have retained their
> correct icon, but not many. For applications that are affected, it is
> affecting both shortcuts to documents and to the application itself - for
> example, all MS Word documents on the desktop as well as the shortcut to the
> program in the "start" menu. However, the original program file at C:\Program
> Files\Microsoft Office\Office12\winword.exe shows the correct icon.
>
> All of the icons still work fine - both a document and a shortcut to a
> document will call up the program and open the appropriate file in the
> application. If that were the only problem, I could live with it ...
>
> However, at the same time that this happened, I'm finding that most Windows
> Upates won't install (and other programs as well - like an update to the
> Adobe PDF reader). All the updates that will install have been installed.
> The rest say "downloaded, ready to install" on the Windows Update page but
> when I try to install them it says "installation failed" at the end. Most
> Windows Updates just fail to install, but some - like Silverlight - throw a
> message during installation saying that it needs to find the .msi installer
> file.
>
> In the case of Silverlight, if I try to install from the WindowsUpdate
> website, it asks for the location of the Silverlight.msi installer before it
> can continue. I've searched my entire system and it doesn't exist. However,
> if I go to "add/remove programs" and try to uninstall the current version, it
> won't uninstall - I get the same message. Lastly, I tried going to the
> Silverlight website and downloaded the new .exe installer to run. Still no
> luck.
>
> For Adobe, I get a message that an update to the Adobe Reader 8 is
> available. It downloads, but then I get an error during install and it
> aborts. I get a reminder every few days about the update but it never
> installs.
>
> I have tried a system restore to a point in time before this problem first
> happened, with no success. I ran a "checkdisk" and told it to fix issues,
> and I've tried running a "registry cleaner" program. No luck with anything
> I've done.
>
> Any suggestions would be greatly appreciated!

The very first thing you should do is to find out if there is any
malware resident. And, running a 'registry cleaner' can cause more
issues than it resolves.

Not sure by your post if this is XP or Vista. Besides the specific
edition of Windows installed, what Service Packs have been applied so far ?

In the meantime, see if you can download MBAM, install, update it, and
then run a Quick scan: http://www.malwarebytes.org/mbam.php
Click the ' Download free version ' button.
Once it's downloaded you may need to change it's name to *anything*
other than mbam-setup to get it installed.
Once it installs allow it to attempt to update. If it can not, then do a
Quick scan anyway. Allow it to remove what it detects.

*IF* it can not install and the system was able to update last month,
then try running the Microsoft Malicious Software Removal tool IF you've
previously allowed Windows Update to install it.
In Vista, click the Start orb, type in mrt in the Start Search field.
Then *right* click mrt.exe and choose Run as administrator.
In XP, click Start > Run > enter mrt in the Open field and then click OK
or press Enter.
When MRT opens click Next, then put a mark next to Full scan.
Click Next again. The scan will take awhile to complete but *should*
allow the installation of MBAM and/or allow you to have the system
scanned by an online scanner.

If the MRT has never been installed nor updated, then I doubt you'll be
able to download and install it as the latest 'versions' of malware are
acutely aware of the MRT.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============




HalfBakedLunatic wrote:

> I have found other postings on various websites that have described this
> exact problem I'm having, so I know this isn't a complete one of a kind
> fluke, but have not found any solutions anywhere.
>
> Almost all the icons on my system are showing the default icon for an
> "unknown file type". This is happening for all Office documents, PDF files,
> and also shortcuts to these files. Some file types have retained their
> correct icon, but not many. For applications that are affected, it is
> affecting both shortcuts to documents and to the application itself - for
> example, all MS Word documents on the desktop as well as the shortcut to the
> program in the "start" menu. However, the original program file at C:\Program
> Files\Microsoft Office\Office12\winword.exe shows the correct icon.
>
> All of the icons still work fine - both a document and a shortcut to a
> document will call up the program and open the appropriate file in the
> application. If that were the only problem, I could live with it ...
>
> However, at the same time that this happened, I'm finding that most Windows
> Upates won't install (and other programs as well - like an update to the
> Adobe PDF reader). All the updates that will install have been installed.
> The rest say "downloaded, ready to install" on the Windows Update page but
> when I try to install them it says "installation failed" at the end. Most
> Windows Updates just fail to install, but some - like Silverlight - throw a
> message during installation saying that it needs to find the .msi installer
> file.
>
> In the case of Silverlight, if I try to install from the WindowsUpdate
> website, it asks for the location of the Silverlight.msi installer before it
> can continue. I've searched my entire system and it doesn't exist. However,
> if I go to "add/remove programs" and try to uninstall the current version, it
> won't uninstall - I get the same message. Lastly, I tried going to the
> Silverlight website and downloaded the new .exe installer to run. Still no
> luck.
>
> For Adobe, I get a message that an update to the Adobe Reader 8 is
> available. It downloads, but then I get an error during install and it
> aborts. I get a reminder every few days about the update but it never
> installs.
>
> I have tried a system restore to a point in time before this problem first
> happened, with no success. I ran a "checkdisk" and told it to fix issues,
> and I've tried running a "registry cleaner" program. No luck with anything
> I've done.
>
> Any suggestions would be greatly appreciated!

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
posting to this newsgroup. In this case, also state your IE version.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


HalfBakedLunatic wrote:
> I have found other postings on various websites that have described this
> exact problem I'm having, so I know this isn't a complete one of a kind
> fluke, but have not found any solutions anywhere.
>
> Almost all the icons on my system are showing the default icon for an
> "unknown file type". This is happening for all Office documents, PDF
> files,
> and also shortcuts to these files. Some file types have retained their
> correct icon, but not many. For applications that are affected, it is
> affecting both shortcuts to documents and to the application itself - for
> example, all MS Word documents on the desktop as well as the shortcut to
> the
> program in the "start" menu. However, the original program file at
> C:\Program Files\Microsoft Office\Office12\winword.exe shows the correct
> icon.
>
> All of the icons still work fine - both a document and a shortcut to a
> document will call up the program and open the appropriate file in the
> application. If that were the only problem, I could live with it ...
>
> However, at the same time that this happened, I'm finding that most
> Windows
> Upates won't install (and other programs as well - like an update to the
> Adobe PDF reader). All the updates that will install have been installed.
> The rest say "downloaded, ready to install" on the Windows Update page but
> when I try to install them it says "installation failed" at the end. Most
> Windows Updates just fail to install, but some - like Silverlight - throw
> a
> message during installation saying that it needs to find the .msi
> installer
> file.
>
> In the case of Silverlight, if I try to install from the WindowsUpdate
> website, it asks for the location of the Silverlight.msi installer before
> it
> can continue. I've searched my entire system and it doesn't exist.
> However, if I go to "add/remove programs" and try to uninstall the current
> version, it won't uninstall - I get the same message. Lastly, I tried
> going to the Silverlight website and downloaded the new .exe installer to
> run. Still no luck.
>
> For Adobe, I get a message that an update to the Adobe Reader 8 is
> available. It downloads, but then I get an error during install and it
> aborts. I get a reminder every few days about the update but it never
> installs.
>
> I have tried a system restore to a point in time before this problem first
> happened, with no success. I ran a "checkdisk" and told it to fix issues,
> and I've tried running a "registry cleaner" program. No luck with anything
> I've done.
>
> Any suggestions would be greatly appreciated!

Sorry, I thought I had mentioned that. System has XP SP3 with all updates
(except for the five or six latest security updates that won't install). I
have the full Windows Live OneCare (fully updated) running, and have done two
different malware scans, all negative.

I was running IE7 when the problem started, but I've upgraded to IE8 ...
which installed and is working fine even with this problem!


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
> posting to this newsgroup. In this case, also state your IE version.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> HalfBakedLunatic wrote:
> > I have found other postings on various websites that have described this
> > exact problem I'm having, so I know this isn't a complete one of a kind
> > fluke, but have not found any solutions anywhere.
> >
> > Almost all the icons on my system are showing the default icon for an
> > "unknown file type". This is happening for all Office documents, PDF
> > files,
> > and also shortcuts to these files. Some file types have retained their
> > correct icon, but not many. For applications that are affected, it is
> > affecting both shortcuts to documents and to the application itself - for
> > example, all MS Word documents on the desktop as well as the shortcut to
> > the
> > program in the "start" menu. However, the original program file at
> > C:\Program Files\Microsoft Office\Office12\winword.exe shows the correct
> > icon.
> >
> > All of the icons still work fine - both a document and a shortcut to a
> > document will call up the program and open the appropriate file in the
> > application. If that were the only problem, I could live with it ...
> >
> > However, at the same time that this happened, I'm finding that most
> > Windows
> > Upates won't install (and other programs as well - like an update to the
> > Adobe PDF reader). All the updates that will install have been installed.
> > The rest say "downloaded, ready to install" on the Windows Update page but
> > when I try to install them it says "installation failed" at the end. Most
> > Windows Updates just fail to install, but some - like Silverlight - throw
> > a
> > message during installation saying that it needs to find the .msi
> > installer
> > file.
> >
> > In the case of Silverlight, if I try to install from the WindowsUpdate
> > website, it asks for the location of the Silverlight.msi installer before
> > it
> > can continue. I've searched my entire system and it doesn't exist.
> > However, if I go to "add/remove programs" and try to uninstall the current
> > version, it won't uninstall - I get the same message. Lastly, I tried
> > going to the Silverlight website and downloaded the new .exe installer to
> > run. Still no luck.
> >
> > For Adobe, I get a message that an update to the Adobe Reader 8 is
> > available. It downloads, but then I get an error during install and it
> > aborts. I get a reminder every few days about the update but it never
> > installs.
> >
> > I have tried a system restore to a point in time before this problem first
> > happened, with no success. I ran a "checkdisk" and told it to fix issues,
> > and I've tried running a "registry cleaner" program. No luck with anything
> > I've done.
> >
> > Any suggestions would be greatly appreciated!
>
>

One more thing ... a few different websites I've found said to either set the
icon size to one point larger or small, and the reset them, or set the
desktop color depth to 16 bit and back to 32 bit, which will rebuild the
iconcache.db file. I tried both and neither solution had any effect.


"HalfBakedLunatic" wrote:

> I have found other postings on various websites that have described this
> exact problem I'm having, so I know this isn't a complete one of a kind
> fluke, but have not found any solutions anywhere.
>
> Almost all the icons on my system are showing the default icon for an
> "unknown file type". This is happening for all Office documents, PDF files,
> and also shortcuts to these files. Some file types have retained their
> correct icon, but not many. For applications that are affected, it is
> affecting both shortcuts to documents and to the application itself - for
> example, all MS Word documents on the desktop as well as the shortcut to the
> program in the "start" menu. However, the original program file at C:\Program
> Files\Microsoft Office\Office12\winword.exe shows the correct icon.
>
> All of the icons still work fine - both a document and a shortcut to a
> document will call up the program and open the appropriate file in the
> application. If that were the only problem, I could live with it ...
>
> However, at the same time that this happened, I'm finding that most Windows
> Upates won't install (and other programs as well - like an update to the
> Adobe PDF reader). All the updates that will install have been installed.
> The rest say "downloaded, ready to install" on the Windows Update page but
> when I try to install them it says "installation failed" at the end. Most
> Windows Updates just fail to install, but some - like Silverlight - throw a
> message during installation saying that it needs to find the .msi installer
> file.
>
> In the case of Silverlight, if I try to install from the WindowsUpdate
> website, it asks for the location of the Silverlight.msi installer before it
> can continue. I've searched my entire system and it doesn't exist. However,
> if I go to "add/remove programs" and try to uninstall the current version, it
> won't uninstall - I get the same message. Lastly, I tried going to the
> Silverlight website and downloaded the new .exe installer to run. Still no
> luck.
>
> For Adobe, I get a message that an update to the Adobe Reader 8 is
> available. It downloads, but then I get an error during install and it
> aborts. I get a reminder every few days about the update but it never
> installs.
>
> I have tried a system restore to a point in time before this problem first
> happened, with no success. I ran a "checkdisk" and told it to fix issues,
> and I've tried running a "registry cleaner" program. No luck with anything
> I've done.
>
> Any suggestions would be greatly appreciated!

NB: We're only going to deal with the critical security updates in this
thread.

Is your OneCare subscription current?

Repost: Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Can you access http://windowsupdate.microsoft.com?

> I've tried running a "registry cleaner" program.

You may have made things worse doing that. If you think your Registry needs
to be "cleaned" or "repaired," read http://aumha.net/viewtopic.php?t=28099
and draw your own conclusions.


HalfBakedLunatic wrote:
> Sorry, I thought I had mentioned that. System has XP SP3 with all updates
> (except for the five or six latest security updates that won't install).
> I
> have the full Windows Live OneCare (fully updated) running, and have done
> two different malware scans, all negative.
>
> I was running IE7 when the problem started, but I've upgraded to IE8 ...
> which installed and is working fine even with this problem!
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when posting to this newsgroup. In this case, also state your IE version.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on this
>> machine (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> HalfBakedLunatic wrote:
>>> I have found other postings on various websites that have described this
>>> exact problem I'm having, so I know this isn't a complete one of a kind
>>> fluke, but have not found any solutions anywhere.
>>>
>>> Almost all the icons on my system are showing the default icon for an
>>> "unknown file type". This is happening for all Office documents, PDF
>>> files,
>>> and also shortcuts to these files. Some file types have retained their
>>> correct icon, but not many. For applications that are affected, it is
>>> affecting both shortcuts to documents and to the application itself -
>>> for
>>> example, all MS Word documents on the desktop as well as the shortcut to
>>> the
>>> program in the "start" menu. However, the original program file at
>>> C:\Program Files\Microsoft Office\Office12\winword.exe shows the correct
>>> icon.
>>>
>>> All of the icons still work fine - both a document and a shortcut to a
>>> document will call up the program and open the appropriate file in the
>>> application. If that were the only problem, I could live with it ...
>>>
>>> However, at the same time that this happened, I'm finding that most
>>> Windows
>>> Upates won't install (and other programs as well - like an update to the
>>> Adobe PDF reader). All the updates that will install have been
>>> installed.
>>> The rest say "downloaded, ready to install" on the Windows Update page
>>> but
>>> when I try to install them it says "installation failed" at the end.
>>> Most
>>> Windows Updates just fail to install, but some - like Silverlight -
>>> throw
>>> a
>>> message during installation saying that it needs to find the .msi
>>> installer
>>> file.
>>>
>>> In the case of Silverlight, if I try to install from the WindowsUpdate
>>> website, it asks for the location of the Silverlight.msi installer
>>> before
>>> it
>>> can continue. I've searched my entire system and it doesn't exist.
>>> However, if I go to "add/remove programs" and try to uninstall the
>>> current
>>> version, it won't uninstall - I get the same message. Lastly, I tried
>>> going to the Silverlight website and downloaded the new .exe installer
>>> to
>>> run. Still no luck.
>>>
>>> For Adobe, I get a message that an update to the Adobe Reader 8 is
>>> available. It downloads, but then I get an error during install and it
>>> aborts. I get a reminder every few days about the update but it never
>>> installs.
>>>
>>> I have tried a system restore to a point in time before this problem
>>> first
>>> happened, with no success. I ran a "checkdisk" and told it to fix
>>> issues,
>>> and I've tried running a "registry cleaner" program. No luck with
>>> anything
>>> I've done.
>>>
>>> Any suggestions would be greatly appreciated!

Hi PA Bear - thanks for helping me with this.

I had used McAfee for a while but I switched to OneCare over a year ago (and
yes, the subscription is current).

I just finished running a scan with Malwarebyte (suggested by MowGreen). The
program installed and ran fine but didn't find any issues.

I've used Ccleaner on other machines and it has miraculously solved other
problems with no ill effect. I don't think it has made anything worse here,
but it hasn't solved my problems either.

I can access the WindowsUpdate site just fine. As I said below, some
updates do install and have installed. The others download but won't
install. When I go to the page with the updates, they are all listed as
"downloaded, ready to install"

Just FYI - I am ex-Microsoft. I worked in the Windows Media group for nine
years, in program management, test, and business development (I mostly worked
on WMA and WMV codecs).

"PA Bear [MS MVP]" wrote:

> NB: We're only going to deal with the critical security updates in this
> thread.
>
> Is your OneCare subscription current?
>
> Repost: Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> Can you access http://windowsupdate.microsoft.com?
>
> > I've tried running a "registry cleaner" program.
>
> You may have made things worse doing that. If you think your Registry needs
> to be "cleaned" or "repaired," read http://aumha.net/viewtopic.php?t=28099
> and draw your own conclusions.
>
>
> HalfBakedLunatic wrote:
> > Sorry, I thought I had mentioned that. System has XP SP3 with all updates
> > (except for the five or six latest security updates that won't install).
> > I
> > have the full Windows Live OneCare (fully updated) running, and have done
> > two different malware scans, all negative.
> >
> > I was running IE7 when the problem started, but I've upgraded to IE8 ...
> > which installed and is working fine even with this problem!
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
> >> when posting to this newsgroup. In this case, also state your IE version.
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)? What third-party firewall (if any)?
> >>
> >> Has a(another) Norton or McAfee application ever been installed on this
> >> machine (e.g., a free-trial version that came preinstalled when you
> >> bought
> >> it)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >> www.banthecheck.com
> >>
> >>
> >> HalfBakedLunatic wrote:
> >>> I have found other postings on various websites that have described this
> >>> exact problem I'm having, so I know this isn't a complete one of a kind
> >>> fluke, but have not found any solutions anywhere.
> >>>
> >>> Almost all the icons on my system are showing the default icon for an
> >>> "unknown file type". This is happening for all Office documents, PDF
> >>> files,
> >>> and also shortcuts to these files. Some file types have retained their
> >>> correct icon, but not many. For applications that are affected, it is
> >>> affecting both shortcuts to documents and to the application itself -
> >>> for
> >>> example, all MS Word documents on the desktop as well as the shortcut to
> >>> the
> >>> program in the "start" menu. However, the original program file at
> >>> C:\Program Files\Microsoft Office\Office12\winword.exe shows the correct
> >>> icon.
> >>>
> >>> All of the icons still work fine - both a document and a shortcut to a
> >>> document will call up the program and open the appropriate file in the
> >>> application. If that were the only problem, I could live with it ...
> >>>
> >>> However, at the same time that this happened, I'm finding that most
> >>> Windows
> >>> Upates won't install (and other programs as well - like an update to the
> >>> Adobe PDF reader). All the updates that will install have been
> >>> installed.
> >>> The rest say "downloaded, ready to install" on the Windows Update page
> >>> but
> >>> when I try to install them it says "installation failed" at the end.
> >>> Most
> >>> Windows Updates just fail to install, but some - like Silverlight -
> >>> throw
> >>> a
> >>> message during installation saying that it needs to find the .msi
> >>> installer
> >>> file.
> >>>
> >>> In the case of Silverlight, if I try to install from the WindowsUpdate
> >>> website, it asks for the location of the Silverlight.msi installer
> >>> before
> >>> it
> >>> can continue. I've searched my entire system and it doesn't exist.
> >>> However, if I go to "add/remove programs" and try to uninstall the
> >>> current
> >>> version, it won't uninstall - I get the same message. Lastly, I tried
> >>> going to the Silverlight website and downloaded the new .exe installer
> >>> to
> >>> run. Still no luck.
> >>>
> >>> For Adobe, I get a message that an update to the Adobe Reader 8 is
> >>> available. It downloads, but then I get an error during install and it
> >>> aborts. I get a reminder every few days about the update but it never
> >>> installs.
> >>>
> >>> I have tried a system restore to a point in time before this problem
> >>> first
> >>> happened, with no success. I ran a "checkdisk" and told it to fix
> >>> issues,
> >>> and I've tried running a "registry cleaner" program. No luck with
> >>> anything
> >>> I've done.
> >>>
> >>> Any suggestions would be greatly appreciated!
>
>

1. Right-click on the following link and download the McAfee removal tool,
saving it to your desktop:
http://download.mcafee.com/products/...tches/MCPR.exe

2. Close all open applications (i.e., anything with an icon on the task
bar).

3. Double-click on the file you saved in #1 above to run the utility. Don't
TOUCH your keyboard until the run completes, then reboot.

4. Test.

If still no joy, examine your WindowsUpdate.log (or check the Update History
section at http://windowsupdate.microsoft.com) for errors associated with
the failed installs. Post any errors found in a reply to this thread.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

> Just FYI - I am ex-Microsoft.

You have my deepest sympathies. <w>


HalfBakedLunatic wrote:
> Hi PA Bear - thanks for helping me with this.
>
> I had used McAfee for a while but I switched to OneCare over a year ago
> (and
> yes, the subscription is current).
>
> I just finished running a scan with Malwarebyte (suggested by MowGreen).
> The
> program installed and ran fine but didn't find any issues.
>
> I've used Ccleaner on other machines and it has miraculously solved other
> problems with no ill effect. I don't think it has made anything worse
> here,
> but it hasn't solved my problems either.
>
> I can access the WindowsUpdate site just fine. As I said below, some
> updates do install and have installed. The others download but won't
> install. When I go to the page with the updates, they are all listed as
> "downloaded, ready to install"
>
> Just FYI - I am ex-Microsoft. I worked in the Windows Media group for
> nine
> years, in program management, test, and business development (I mostly
> worked on WMA and WMV codecs).
>
> "PA Bear [MS MVP]" wrote:
>
>> NB: We're only going to deal with the critical security updates in this
>> thread.
>>
>> Is your OneCare subscription current?
>>
>> Repost: Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> Can you access http://windowsupdate.microsoft.com?
>>
>>> I've tried running a "registry cleaner" program.
>>
>> You may have made things worse doing that. If you think your Registry
>> needs to be "cleaned" or "repaired," read
>> http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
>>
>>
>> HalfBakedLunatic wrote:
>>> Sorry, I thought I had mentioned that. System has XP SP3 with all
>>> updates
>>> (except for the five or six latest security updates that won't install).
>>> I
>>> have the full Windows Live OneCare (fully updated) running, and have
>>> done
>>> two different malware scans, all negative.
>>>
>>> I was running IE7 when the problem started, but I've upgraded to IE8 ...
>>> which installed and is working fine even with this problem!
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>>>> when posting to this newsgroup. In this case, also state your IE
>>>> version.
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed on this
>>>> machine (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>>
>>>> HalfBakedLunatic wrote:
>>>>> I have found other postings on various websites that have described
>>>>> this
>>>>> exact problem I'm having, so I know this isn't a complete one of a
>>>>> kind
>>>>> fluke, but have not found any solutions anywhere.
>>>>>
>>>>> Almost all the icons on my system are showing the default icon for an
>>>>> "unknown file type". This is happening for all Office documents, PDF
>>>>> files,
>>>>> and also shortcuts to these files. Some file types have retained their
>>>>> correct icon, but not many. For applications that are affected, it is
>>>>> affecting both shortcuts to documents and to the application itself -
>>>>> for
>>>>> example, all MS Word documents on the desktop as well as the shortcut
>>>>> to
>>>>> the
>>>>> program in the "start" menu. However, the original program file at
>>>>> C:\Program Files\Microsoft Office\Office12\winword.exe shows the
>>>>> correct
>>>>> icon.
>>>>>
>>>>> All of the icons still work fine - both a document and a shortcut to a
>>>>> document will call up the program and open the appropriate file in the
>>>>> application. If that were the only problem, I could live with it ...
>>>>>
>>>>> However, at the same time that this happened, I'm finding that most
>>>>> Windows
>>>>> Upates won't install (and other programs as well - like an update to
>>>>> the
>>>>> Adobe PDF reader). All the updates that will install have been
>>>>> installed.
>>>>> The rest say "downloaded, ready to install" on the Windows Update page
>>>>> but
>>>>> when I try to install them it says "installation failed" at the end.
>>>>> Most
>>>>> Windows Updates just fail to install, but some - like Silverlight -
>>>>> throw
>>>>> a
>>>>> message during installation saying that it needs to find the .msi
>>>>> installer
>>>>> file.
>>>>>
>>>>> In the case of Silverlight, if I try to install from the WindowsUpdate
>>>>> website, it asks for the location of the Silverlight.msi installer
>>>>> before
>>>>> it
>>>>> can continue. I've searched my entire system and it doesn't exist.
>>>>> However, if I go to "add/remove programs" and try to uninstall the
>>>>> current
>>>>> version, it won't uninstall - I get the same message. Lastly, I tried
>>>>> going to the Silverlight website and downloaded the new .exe installer
>>>>> to
>>>>> run. Still no luck.
>>>>>
>>>>> For Adobe, I get a message that an update to the Adobe Reader 8 is
>>>>> available. It downloads, but then I get an error during install and
>>>>> it
>>>>> aborts. I get a reminder every few days about the update but it never
>>>>> installs.
>>>>>
>>>>> I have tried a system restore to a point in time before this problem
>>>>> first
>>>>> happened, with no success. I ran a "checkdisk" and told it to fix
>>>>> issues,
>>>>> and I've tried running a "registry cleaner" program. No luck with
>>>>> anything
>>>>> I've done.
>>>>>
>>>>> Any suggestions would be greatly appreciated!

Hi PA Bear -

The McAfee removal tool installed and ran fine, but no change to my system.

There are five updates on WindowsUpdate that won't install. The log entry
from this run of WindowsUpdate is long, so I need to break it up into two
entreis. Here is the first half of the listing from the log file:

2009-08-23 14:31:31:546 1472 1504 Report REPORT EVENT:
{B21C5C53-63C5-4278-8D0F-6E0760BBB1B9} 2009-08-23
14:31:26:546+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 5 updates.
2009-08-23 20:34:46:546 1472 900 AU AU received handle event
2009-08-23 20:34:46:546 1472 900 AU AU setting pending client directive to
'Install Approval'
2009-08-23 20:35:16:640 1472 900 Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2009-08-23 20:35:16:640 1472 900 Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2009-08-23 20:35:16:640 1472 900 AU WARNING: AU found no suitable session to
launch client in
2009-08-23 20:35:22:937 1472 900 AU ########### AU: Uninitializing
Automatic Updates ###########
2009-08-23 20:35:26:156 1472 900 Service *********
2009-08-23 20:35:26:156 1472 900 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2009-08-23 20:35:26:156 1472 900 Service *************
2009-08-23 20:37:16:750 1400 8cc Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:37:17:328 1400 8cc Misc = Process:
C:\WINDOWS\System32\svchost.exe
2009-08-23 20:37:17:328 1400 8cc Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-08-23 20:37:16:750 1400 8cc Service *************
2009-08-23 20:37:17:328 1400 8cc Service ** START ** Service: Service startup
2009-08-23 20:37:17:328 1400 8cc Service *********
2009-08-23 20:37:19:015 1400 8cc Agent * WU client version 7.2.6001.788
2009-08-23 20:37:20:281 1400 8cc Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2009-08-23 20:37:20:328 1400 8cc Agent * Access type: No proxy
2009-08-23 20:37:20:328 1400 8cc Agent * Network state: Connected
2009-08-23 20:38:06:312 1400 8cc Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-08-23 20:38:06:312 1400 8cc Agent *********** Agent: Initializing
global settings cache ***********
2009-08-23 20:38:06:312 1400 8cc Agent * WSUS server: <NULL>
2009-08-23 20:38:06:312 1400 8cc Agent * WSUS status server: <NULL>
2009-08-23 20:38:06:312 1400 8cc Agent * Target group: (Unassigned
Computers)
2009-08-23 20:38:06:312 1400 8cc Agent * Windows Update access disabled: No
2009-08-23 20:38:09:437 1400 8cc DnldMgr Download manager restoring 0
downloads
2009-08-23 20:38:09:453 1400 8cc AU ########### AU: Initializing Automatic
Updates ###########
2009-08-23 20:38:09:468 1400 8cc AU # Approval type: Pre-download notify
(User preference)
2009-08-23 20:38:14:687 1400 8cc Report *********** Report: Initializing
static reporting data ***********
2009-08-23 20:38:14:687 1400 8cc Report * OS Version = 5.1.2600.3.0.65792
2009-08-23 20:38:15:671 1400 8cc Report * Computer Brand = Dell Inc.
2009-08-23 20:38:15:671 1400 8cc Report * Computer Model = MP061

2009-08-23 20:38:15:703 1400 8cc Report * Bios Revision = A09
2009-08-23 20:38:15:703 1400 8cc Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A09
2009-08-23 20:38:15:703 1400 8cc Report * Bios Release Date =
2007-06-27T00:00:00
2009-08-23 20:38:15:703 1400 8cc Report * Locale ID = 1033
2009-08-23 20:38:16:234 1400 8cc AU AU setting pending client directive to
'Install Approval'
2009-08-23 20:38:16:375 1400 8cc AU AU finished delayed initialization
2009-08-23 20:38:16:375 1400 8cc AU #############
2009-08-23 20:38:16:375 1400 8cc AU ## START ## AU: Search for updates
2009-08-23 20:38:16:375 1400 8cc AU #########
2009-08-23 20:38:16:390 1400 8cc AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E887C1C2-5D1B-4FC6-95B2-78C9B99FCCE6}]
2009-08-23 20:38:25:296 1400 85c Report REPORT EVENT:
{83C1FDE0-67D4-4435-8780-DFFF2A3887ED} 2009-08-23
20:38:10:953+0200 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2009-08-23 20:38:25:296 1400 85c Agent *************
2009-08-23 20:38:25:296 1400 85c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-08-23 20:38:25:296 1400 85c Agent *********
2009-08-23 20:38:25:296 1400 85c Agent * Online = No; Ignore download
priority = No
2009-08-23 20:38:25:296 1400 85c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-08-23 20:38:25:296 1400 85c Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-08-23 20:38:25:312 1400 85c Agent * Search Scope = {Machine}
2009-08-23 20:38:31:234 1400 8cc AU WARNING: AU found no suitable session to
launch client in
2009-08-23 20:38:50:609 2548 300 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:38:50:609 2548 300 Misc = Process: C:\Program
Files\Microsoft Windows OneCare Live\winss.exe
2009-08-23 20:38:50:609 2548 300 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2009-08-23 20:38:50:609 2548 300 COMAPI -------------
2009-08-23 20:38:50:609 2548 300 COMAPI -- START -- COMAPI: Search
[ClientId = <NULL>]
2009-08-23 20:38:50:609 2548 300 COMAPI ---------
2009-08-23 20:38:50:625 2548 300 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = <NULL>]
2009-08-23 20:38:54:734 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {6FAEC3EE-8EB5-4DA6-8BF2-C75843C79934}.105, hr =
8007006E
2009-08-23 20:38:54:765 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {1AE372BC-7EC8-46C5-A0F7-6D7A013F0B46}.105, hr =
8007006E
2009-08-23 20:39:02:781 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {C258F14A-3EB5-4894-B8A1-4F79B62E2A8D}.107, hr =
8007006E
2009-08-23 20:39:17:406 1400 85c Agent * Added update
{8266A188-8F06-42ED-ABD7-5E467E9AAD81}.102 to search result
2009-08-23 20:39:17:406 1400 85c Agent * Added update
{21384A6A-4D98-431E-AEF4-8CA7D6B4C243}.100 to search result
2009-08-23 20:39:17:406 1400 85c Agent * Added update
{C1BCDBBD-FD17-4032-9446-2C730A1B7F63}.103 to search result
2009-08-23 20:39:17:406 1400 85c Agent * Added update
{F1C1392B-FCA0-4305-9C09-86CFA06B8D96}.103 to search result
2009-08-23 20:39:17:406 1400 85c Agent * Added update
{B8A3E770-127E-4304-967C-3135FB56F019}.100 to search result
2009-08-23 20:39:17:406 1400 85c Agent * Found 5 updates and 60 categories
in search; evaluated appl. rules of 945 out of 2264 deployed entities
2009-08-23 20:39:18:234 1400 85c Agent *********
2009-08-23 20:39:18:234 1400 85c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-08-23 20:39:18:234 1400 85c Agent *************
2009-08-23 20:39:18:250 1400 85c Agent *************
2009-08-23 20:39:18:250 1400 85c Agent ** START ** Agent: Finding updates
[CallerId = ]
2009-08-23 20:39:18:250 1400 a58 AU >>## RESUMED ## AU: Search for updates
[CallId = {E887C1C2-5D1B-4FC6-95B2-78C9B99FCCE6}]
2009-08-23 20:39:18:250 1400 85c Agent *********
2009-08-23 20:39:18:250 1400 a58 AU # 5 updates detected
2009-08-23 20:39:18:250 1400 85c Agent * Online = Yes; Ignore download
priority = No
2009-08-23 20:39:18:250 1400 85c Agent * Criteria = "(IsInstalled=0 and
IsHidden=0 and IsAssigned=1) or (IsInstalled=0 and IsHidden=0 and
AutoSelectOnWebSites=1)"
2009-08-23 20:39:18:250 1400 85c Agent * ServiceID =
{00000000-0000-0000-0000-000000000000}
2009-08-23 20:39:18:250 1400 85c Agent * Search Scope = {Machine}
2009-08-23 20:39:18:265 1400 a58 AU #########
2009-08-23 20:39:18:265 1400 a58 AU ## END ## AU: Search for updates
[CallId = {E887C1C2-5D1B-4FC6-95B2-78C9B99FCCE6}]
2009-08-23 20:39:18:265 1400 a58 AU #############
2009-08-23 20:39:18:343 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:39:18:421 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:20:750 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:39:20:750 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:20:859 1400 85c Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://update.microsoft.com/v8/micro...dir/MUAuth.cab
2009-08-23 20:39:20:859 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2009-08-23 20:39:20:875 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:24:000 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2009-08-23 20:39:24:000 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:33:203 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-08-23 20:39:33:203 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:33:234 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-08-23 20:39:33:250 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:33:250 1400 85c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-08-23 20:39:33:250 1400 85c PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2009-08-23 20:39:38:750 1400 85c PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2009-08-23 20:39:38:750 1400 85c PT WARNING: SOAP Fault: 0x00012c
2009-08-23 20:39:38:750 1400 85c PT WARNING: faultstring:Fault occurred
2009-08-23 20:39:38:750 1400 85c PT WARNING: ErrorCode:ConfigChanged(2)
2009-08-23 20:39:38:750 1400 85c PT WARNING: Messagenull)
2009-08-23 20:39:38:750 1400 85c PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-08-23 20:39:38:750 1400 85c PT WARNING:
ID:4aaaea5c-9a7b-4b70-ab98-8578cd0702a2
2009-08-23 20:39:43:250 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {6FAEC3EE-8EB5-4DA6-8BF2-C75843C79934}.105, hr =
8007006E
2009-08-23 20:39:43:265 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {1AE372BC-7EC8-46C5-A0F7-6D7A013F0B46}.105, hr =
8007006E
2009-08-23 20:39:44:328 1400 85c Agent WARNING: Failed to evaluate
Installable rule, updateId = {C258F14A-3EB5-4894-B8A1-4F79B62E2A8D}.107, hr =
8007006E
2009-08-23 20:39:45:281 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-08-23 20:39:45:296 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:45:328 1400 85c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
2009-08-23 20:39:45:328 1400 85c Misc Microsoft signed: Yes
2009-08-23 20:39:45:343 1400 85c PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-08-23 20:39:45:343 1400 85c PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2009-08-23 20:39:48:531 1400 85c Agent * Added update
{8266A188-8F06-42ED-ABD7-5E467E9AAD81}.102 to search result
2009-08-23 20:39:48:531 1400 85c Agent * Added update
{21384A6A-4D98-431E-AEF4-8CA7D6B4C243}.100 to search result
2009-08-23 20:39:48:531 1400 85c Agent * Added update
{C1BCDBBD-FD17-4032-9446-2C730A1B7F63}.103 to search result
2009-08-23 20:39:48:531 1400 85c Agent * Added update
{F1C1392B-FCA0-4305-9C09-86CFA06B8D96}.103 to search result
2009-08-23 20:39:48:531 1400 85c Agent * Added update
{B8A3E770-127E-4304-967C-3135FB56F019}.100 to search result
2009-08-23 20:39:48:531 1400 85c Agent * Found 5 updates and 60 categories
in search; evaluated appl. rules of 1395 out of 2264 deployed entities
2009-08-23 20:39:49:312 1400 85c Agent *********
2009-08-23 20:39:49:312 1400 85c Agent ** END ** Agent: Finding updates
[CallerId = ]
2009-08-23 20:39:49:312 1400 85c Agent *************
2009-08-23 20:39:49:343 2548 b2c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = <NULL>]
2009-08-23 20:39:49:343 2548 b2c COMAPI - Updates found = 5
2009-08-23 20:39:49:343 2548 b2c COMAPI ---------
2009-08-23 20:39:49:343 2548 b2c COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2009-08-23 20:39:49:343 2548 b2c COMAPI -------------
2009-08-23 20:39:54:312 1400 85c Report REPORT EVENT:
{61F3B457-42DF-4F7A-A9A9-AD8ACFBC7CEC} 2009-08-23
20:39:49:312+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Success Software
Synchronization Windows Update Client successfully detected 5 updates.
2009-08-23 20:45:59:484 1400 8cc AU Launched new AU client for directive
'Install Approval', session id = 0x0
2009-08-23 20:46:00:531 2896 de4 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:46:00:531 2896 de4 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-23 20:46:00:531 2896 de4 AUClnt Launched Client UI process
2009-08-23 20:46:01:234 2896 de4 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:46:01:234 2896 de4 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-23 20:46:01:234 2896 de4 Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2009-08-23 20:46:01:234 2896 de4 CltUI AU client got new directive =
'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0x00000000
2009-08-23 20:46:01:750 2896 de4 CltUI AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2009-08-23 20:49:24:718 2040 934 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:49:24:718 2040 934 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2009-08-23 20:49:24:718 2040 934 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2009-08-23 20:49:24:718 2040 934 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2009-08-23 20:49:24:718 2040 934 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-08-23 20:49:24:718 2040 934 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
2009-08-23 20:49:24:750 1400 f9c Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloade d\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2009-08-23 20:49:24:750 1400 f9c Misc Microsoft signed: Yes
2009-08-23 20:49:24:765 5492 1578 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:49:24:765 5492 1578 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2009-08-23 20:49:24:765 5492 1578 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-08-23 20:49:24:765 5492 1578 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-08-23 20:49:24:765 2040 934 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2009-08-23 20:49:24:765 2040 934 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2009-08-23 20:49:24:765 2040 934 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-08-23 20:49:24:812 2040 934 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:49:24:812 2040 934 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2009-08-23 20:49:24:812 2040 934 Misc = Module:
C:\WINDOWS\system32\muweb.dll
2009-08-23 20:49:24:812 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:49:24:828 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:25:031 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:49:25:046 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:25:062 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-08-23 20:49:25:062 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:25:250 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-08-23 20:49:25:265 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:25:546 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2009-08-23 20:49:25:546 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:25:562 2040 934 Setup *********** Setup: Checking whether
self-update is required ***********
2009-08-23 20:49:25:562 2040 934 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
2009-08-23 20:49:25:578 2040 934 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-08-23 20:49:25:578 2040 934 Setup * IsUpdateRequired = No
2009-08-23 20:49:25:593 2040 934 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0200) ===========
2009-08-23 20:49:25:593 2040 934 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2009-08-23 20:49:25:609 2040 934 Misc = Module:
C:\WINDOWS\system32\wuweb.dll
2009-08-23 20:49:25:593 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:49:25:609 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:26:125 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-08-23 20:49:26:125 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:26:140 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-08-23 20:49:26:140 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:26:531 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-08-23 20:49:26:546 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:26:546 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2009-08-23 20:49:26:546 2040 934 Misc Microsoft signed: Yes
2009-08-23 20:49:26:937 2040 934 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab: