Windows updates won't update

Every time i try to make a update thru microsoft i get one of 2 messages the
first is [Error number: 0x800A1391]
The website has encountered a problem and cannot display the page you are
trying to view.

and if im actually lucky enough to get thru to the D/l page i click download
and then get this message :-
You are not authorized to view this page
You might not have permission to view this directory or page using the
credentials you supplied.

Any help is appreciated, if possible can someone explain in leymans terms
please?

What causes the "Initialization error 0x800A1391" error message that I receive
when I access Windows Update?

An error occurs when Windows Update is unable to download and install the
Windows Update ActiveX component.
Can also be caused when a firewall blocks the download of the component.

Try adding the following sites to the IE Trusted Sites zone

http://update.microsoft.com
http://download.windowsupdate.microsoft.com
http://update.microsoft.com/microsof...6/default.aspx


Also check for the presence of malware on the system. Go here to have it scanned
:
http://www.auditmypc.com/freescan/prefcan.asp

Here for the preliminary steps in removing the malware, if found on the system :
http://www.aumha.org/a/quickfix.htm

Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com under the
site list tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows Update to run
successfully.

Posted by SueH
I fixed it!! Nothing suggested seemed to work. I kept at it and figured it out
finally! I use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware
protection. I opened the application main menu and clicked 'Privacy' on left
menu. On the upper right there are 3 Tabs named Main, Site List & Cache
Cleaner. Click on Main tab and go down to 3rd option at bottom of window called
Mobile Code Control. Click 'Custom' button. In 'Custom Privacy Settings' window
click tab called 'Mobile Code'. Click button named 'Reset to Default'. Click
'Apply' then 'OK'. That should do it. The ActiveX embedded objects had been
blocked causing Windows Update to be blocked as a result. Hope this helps
anyone who needs it. If using other security software check the settings to be
sure this isn't what is preventing updates from running.
Good luck!!



--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"MonkenutzUK" <> wrote in message
news:23C28300-0949-4A0E-BC8A-...
| Every time i try to make a update thru microsoft i get one of 2 messages the
| first is [Error number: 0x800A1391]
| The website has encountered a problem and cannot display the page you are
| trying to view.
|
| and if im actually lucky enough to get thru to the D/l page i click download
| and then get this message :-
| You are not authorized to view this page
| You might not have permission to view this directory or page using the
| credentials you supplied.
|
| Any help is appreciated, if possible can someone explain in leymans terms
| please?
|

GOD I LOVE YOU GUYS, it was ZA .

Thanks for your help
>