windows updates-xp logo testing

i'm having real problems installing windows updates, the download fine but
when it gets to installation, a message comes up saying that the software has
not passed xp logo testing and will not be installed. since sp2 became
available any downlaoded updates just fail to install,
any body help please

Hi lambo74,

See if the information in this MSKB article, "You cannot install some
updates or programs" helps you to resolve the problem:
http://support.microsoft.com/kb/822798



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"lambo74" <> wrote in message
news:435A93DE-48EB-44F7-88CD-...
> i'm having real problems installing windows updates, the download fine but
> when it gets to installation, a message comes up saying that the software
has
> not passed xp logo testing and will not be installed. since sp2 became
> available any downlaoded updates just fail to install,
> any body help please

many thanks Patti, i'll give it a try

"Patti MacLeod" wrote:

> Hi lambo74,
>
> See if the information in this MSKB article, "You cannot install some
> updates or programs" helps you to resolve the problem:
> http://support.microsoft.com/kb/822798
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "lambo74" <> wrote in message
> news:435A93DE-48EB-44F7-88CD-...
> > i'm having real problems installing windows updates, the download fine but
> > when it gets to installation, a message comes up saying that the software
> has
> > not passed xp logo testing and will not be installed. since sp2 became
> > available any downlaoded updates just fail to install,
> > any body help please
>
>
>

You're very welcome :-)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"lambo74" <> wrote in message
news36157BE-8820-448D-B0E7-...
> many thanks Patti, i'll give it a try
>
> "Patti MacLeod" wrote:
>
> > Hi lambo74,
> >
> > See if the information in this MSKB article, "You cannot install some
> > updates or programs" helps you to resolve the problem:
> > http://support.microsoft.com/kb/822798
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "lambo74" <> wrote in message
> > news:435A93DE-48EB-44F7-88CD-...
> > > i'm having real problems installing windows updates, the download fine
but
> > > when it gets to installation, a message comes up saying that the
software
> > has
> > > not passed xp logo testing and will not be installed. since sp2
became
> > > available any downlaoded updates just fail to install,
> > > any body help please
> >
> >
> >