Windows vista black screen of death

Could you please help me?
I have bought an HP pavilion laptop pc (dv 9500 entertainment notebook) but
since SP2 installation I have found that It takes a very long time to start
with a black screen and white cursor after windows welcome screen and I do
not know what can I do to repair this error please help me.
Many thanks in advance to everybody who tries to help me
--
Dr Mokhaz

"Mohamed" <> wrote in message
news:9800F06A-C093-43C2-AE20-...
> Could you please help me?
> I have bought an HP pavilion laptop pc (dv 9500 entertainment notebook)
> but
> since SP2 installation I have found that It takes a very long time to
> start
> with a black screen and white cursor after windows welcome screen and I do
> not know what can I do to repair this error please help me.
> Many thanks in advance to everybody who tries to help me

Do you have the DVD for the system? <H>.

> --
> Dr Mokhaz

--
Dr Mokhaz


"webster72n" wrote:

>
>
> "Mohamed" <> wrote in message
> news:9800F06A-C093-43C2-AE20-...
> > Could you please help me?
> > I have bought an HP pavilion laptop pc (dv 9500 entertainment notebook)
> > but
> > since SP2 installation I have found that It takes a very long time to
> > start
> > with a black screen and white cursor after windows welcome screen and I do
> > not know what can I do to repair this error please help me.
> > Many thanks in advance to everybody who tries to help me
>
> Do you have the DVD for the system? <H>.
>
> > --
> > Dr Mokhaz
>
>}.Thank you webster72n but I do not have the DVD for the system
I hve only the built in recovery partition
many thanks.

"Mohamed" <> wrote in message
news:2594055E-026E-46A4-8640-...
>
> --
> Dr Mokhaz
>
>
> "webster72n" wrote:
>
>>
>>
>> "Mohamed" <> wrote in message
>> news:9800F06A-C093-43C2-AE20-...
>> > Could you please help me?
>> > I have bought an HP pavilion laptop pc (dv 9500 entertainment notebook)
>> > but
>> > since SP2 installation I have found that It takes a very long time to
>> > start
>> > with a black screen and white cursor after windows welcome screen and I
>> > do
>> > not know what can I do to repair this error please help me.
>> > Many thanks in advance to everybody who tries to help me
>>
>> Do you have the DVD for the system? <H>.
>>
>> > --
>> > Dr Mokhaz
>>
>>}.Thank you webster72n but I do not have the DVD for the system

Why not?

> I hve only the built in recovery partition

Which you cannot access, I presume.
Do you get far enough to see F2 and F12 coming up?
If so, press F12 and make your desired choice.
Otherwise you and I may be in trouble and we'd have to rely on the gracious
help of some more knowledgeable people in this group.
Let us know how you've made out. <H>.

> many thanks.