Windows Vista doesn´t update because some files are missing

My Windows Vista is 64-bit. I believe Anti-Virus program deleted some
important files from Windows Update (and I don´t know what they are).
I´ve tryed run Windows Update and "80070424 Code" always appears. The
solutions posted by Discussion Group didn´t make any effect.
I think I need reinstall Windows Update (removing the previous one) or
repair it. But those options are impossible to do, aren´t they?
I´m afraid I´ll format the PC just because Windows Update fails.

What solutions have you tried? Are you running Vista SP1 now? What
anti-virus application or security suite is installed? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?

Have you tried?...

Some Windows Vista functions may not work, or Windows Vista may stop
responding:
http://support.microsoft.com/kb/929833
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Pedro wrote:
> My Windows Vista is 64-bit. I believe Anti-Virus program deleted some
> important files from Windows Update (and I don´t know what they are).
> I´ve tryed run Windows Update and "80070424 Code" always appears. The
> solutions posted by Discussion Group didn´t make any effect.
> I think I need reinstall Windows Update (removing the previous one) or
> repair it. But those options are impossible to do, aren´t they?
> I´m afraid I´ll format the PC just because Windows Update fails.

Thanks PA Bear.
I´ve tried the solutions:
1. "An update to prevent a Background Intelligent Transfer Service (BITS)
crash on a Windows Vista-based computer". When I try to install the flies for
64-bit versions, I have the message "Update doesn´t aply to your system".
2. Start > Run > Regsvr32 QMGR.DLL. When It was runned, I got the message:
"QMGR.DLL module was loaded, but the DLLRegisterServer point wasn´t found".
3. Running "sfc" (sfc /scannow) from an elevated command prompt, It refuses to
start. The message is: "Windows Resource Protection could not perform the
requested operation."


Some specifications:
Windows Vista Ultimate 64-Bit with SP1 (I have downloaded all avaiable
updates until 06.10.2008).
Avast Antivurus 4.8 Home.
I have only windows Firewall and Windows Defender.


"PA Bear [MS MVP]" wrote:

> What solutions have you tried? Are you running Vista SP1 now? What
> anti-virus application or security suite is installed? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
>
> Have you tried?...
>
> Some Windows Vista functions may not work, or Windows Vista may stop
> responding:
> http://support.microsoft.com/kb/929833
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
> Pedro wrote:
> > My Windows Vista is 64-bit. I believe Anti-Virus program deleted some
> > important files from Windows Update (and I don´t know what they are).
> > I´ve tryed run Windows Update and "80070424 Code" always appears. The
> > solutions posted by Discussion Group didn´t make any effect.
> > I think I need reinstall Windows Update (removing the previous one) or
> > repair it. But those options are impossible to do, aren´t they?
> > I´m afraid I´ll format the PC just because Windows Update fails.
>
>

[Judging from other posts similar to yours in this newsgroup, you may end up
finding that the machine is infected with Vundo, ZLOB and an SDBot-variant,
all protected by a rootkit. Chances are that Avast isn't working properly
either.]

Did you install Vista SP1 via Windows Update or manually?

Was Avast running in the background when you installed Vista SP1?

============================================

=> Unlimited installation and compatibility support for Vista SP1 is
available at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1

=> In addition to the above, no-charge support is available to home users by
calling 1-866-PCSAFETY in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/




Pedro wrote:
> Thanks PA Bear.
> I´ve tried the solutions:
> 1. "An update to prevent a Background Intelligent Transfer Service (BITS)
> crash on a Windows Vista-based computer". When I try to install the flies
> for 64-bit versions, I have the message "Update doesn´t aply to your
> system".
> 2. Start > Run > Regsvr32 QMGR.DLL. When It was runned, I got the message:
> "QMGR.DLL module was loaded, but the DLLRegisterServer point wasn´t
> found".
> 3. Running "sfc" (sfc /scannow) from an elevated command prompt, It
> refuses
> to start. The message is: "Windows Resource Protection could not perform
> the
> requested operation."
>
> Some specifications:
> Windows Vista Ultimate 64-Bit with SP1 (I have downloaded all avaiable
> updates until 06.10.2008).
> Avast Antivurus 4.8 Home.
> I have only windows Firewall and Windows Defender.
>
>
> "PA Bear [MS MVP]" wrote:
>> What solutions have you tried? Are you running Vista SP1 now? What
>> anti-virus application or security suite is installed? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>>
>> Have you tried?...
>>
>> Some Windows Vista functions may not work, or Windows Vista may stop
>> responding:
>> http://support.microsoft.com/kb/929833
>> --
>> Pedro wrote:
>>> My Windows Vista is 64-bit. I believe Anti-Virus program deleted some
>>> important files from Windows Update (and I don´t know what they are).
>>> I´ve tryed run Windows Update and "80070424 Code" always appears. The
>>> solutions posted by Discussion Group didn´t make any effect.
>>> I think I need reinstall Windows Update (removing the previous one) or
>>> repair it. But those options are impossible to do, aren´t they?
>>> I´m afraid I´ll format the PC just because Windows Update fails.

Thanks, PA Bear. A lot.
I installed Vista SP1 via Windows Update. Avast was running in the
background when I installed Vista SP1. After many days, I suppose I confirm
exclusion of a file from Windows Update folder by Avast Antivirus.




"PA Bear [MS MVP]" wrote:

> [Judging from other posts similar to yours in this newsgroup, you may end up
> finding that the machine is infected with Vundo, ZLOB and an SDBot-variant,
> all protected by a rootkit. Chances are that Avast isn't working properly
> either.]
>
> Did you install Vista SP1 via Windows Update or manually?
>
> Was Avast running in the background when you installed Vista SP1?
>
> ============================================
>
> => Unlimited installation and compatibility support for Vista SP1 is
> available at no charge through 18 Mar-09
> • US:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • CA:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • UK:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • AU:
> http://support.microsoft.com/oas/def...4&gprid=500921
>
> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
> Vista | select Windows Vista Service Pack 1
>
> => In addition to the above, no-charge support is available to home users by
> calling 1-866-PCSAFETY in the United States and in Canada or by contacting
> your local Microsoft subsidiary. There is no-charge for support calls that
> are associated with security updates.
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
>
> Pedro wrote:
> > Thanks PA Bear.
> > I´ve tried the solutions:
> > 1. "An update to prevent a Background Intelligent Transfer Service (BITS)
> > crash on a Windows Vista-based computer". When I try to install the flies
> > for 64-bit versions, I have the message "Update doesn´t aply to your
> > system".
> > 2. Start > Run > Regsvr32 QMGR.DLL. When It was runned, I got the message:
> > "QMGR.DLL module was loaded, but the DLLRegisterServer point wasn´t
> > found".
> > 3. Running "sfc" (sfc /scannow) from an elevated command prompt, It
> > refuses
> > to start. The message is: "Windows Resource Protection could not perform
> > the
> > requested operation."
> >
> > Some specifications:
> > Windows Vista Ultimate 64-Bit with SP1 (I have downloaded all avaiable
> > updates until 06.10.2008).
> > Avast Antivurus 4.8 Home.
> > I have only windows Firewall and Windows Defender.
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >> What solutions have you tried? Are you running Vista SP1 now? What
> >> anti-virus application or security suite is installed? What anti-spyware
> >> applications (other than Defender)? What third-party firewall (if any)?
> >>
> >> Have you tried?...
> >>
> >> Some Windows Vista functions may not work, or Windows Vista may stop
> >> responding:
> >> http://support.microsoft.com/kb/929833
> >> --
> >> Pedro wrote:
> >>> My Windows Vista is 64-bit. I believe Anti-Virus program deleted some
> >>> important files from Windows Update (and I don´t know what they are).
> >>> I´ve tryed run Windows Update and "80070424 Code" always appears. The
> >>> solutions posted by Discussion Group didn´t make any effect.
> >>> I think I need reinstall Windows Update (removing the previous one) or
> >>> repair it. But those options are impossible to do, aren´t they?
> >>> I´m afraid I´ll format the PC just because Windows Update fails.
>
>