1st) Log on
2nd) choose "run computer with REDUCED functionality- this will open an internet browser
3rd) click on FILE on the icons above
4th) click on "Open file"
5ht) open COMPUTER>WINDOWS>SYSTEM32
6th) Once you get to system 32, Scroll down to the filename "cmd"
7th) right-click on it then Run it As Administrator
8th) minimize your browser then you shoul see a "black window" where you need to type something
9th) Now this is the most important: type: slmgr.vbs -rearm
10th) if successful, a message would appear saying the operation is successful
11th) restart your Computer
12th) Log on: then voila- PROBLEM SOLVED!!!
--
Carey Frisch
Microsoft MVP
Windows Shell/User
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"gescandon" <> wrote in message news

E371F9E-FDC1-479E-9E94-...
I restarted my laptop because windows was taking to long to close, the next
time I tried to strart my laptop, windows did not come up, instead of that a
masage saying somthing like windows had a problem with a file and it will
need to run the recovery somthing, wich windows did automatically, after that
when the laptop restarted, windows asked me for a new serial number, the
problem is that I do not even have the original number, I bought the laptop
from Office Max in Mexico City end with the papers I got ther is no serial
for windows I was preinstaled.
Please somebudy help me.
My email is