Thanks for fast reply. This is a brand new E521 that I have only had for 60
days. I did check about the DEP setting and it is off. Also, should I update
the video card driver on a brand new PC? I don't play on line, I play from
installed, mostly ZUMA.
The only other software I have loaded is Microsoft Office 2007.
Still stuck,
Glenda
"Wally Cleaver" wrote:
> Glenda, you mentioned playing video games when it froze. Do you have DEP
> (Data Execution Prevention) turned on for essential windows services, do you
> have DEP turned on in internet options advanced setting ("enable memory
> protection to help mitigate against online attacks") Apparently if you have
> DEP on for internet explorer and play online video games which I think you
> mentioned, DEP is known to rapidly close window down. Not sure if this
> helps. Regards, Wally
>
> "Kristan M. Kenney [MVP]" wrote:
>
> > Have you tried updating your video card driver?
> >
> > --
> > Regards,
> > Kristan M. Kenney
> > Microsoft MVP [Windows - Shell/User]
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "Glenda" wrote:
> >
> > > I have tried everything, Spyware. virus scans, run diagnostics, got a trouble
> > > report, went to Download, got the patch and I'm still freezing. It seems to
> > > happen when I'm playing a game but I've also been on internet and froze. No
> > > options, no resposes, have to shut off with button. The only other thing I
> > > haven't seen is my Monitor turns into strips of the colors on it when it
> > > froze. I downloaded the patches in previous posting and the response came
> > > back that they don't apply to my computer. Help!
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