Windows Vista Home Premium Ed., Control Panel will not open problem. Any suggestions for fix?

Hi, I'm hoping there is some information on here that can help me ... I
didn't see this topic listed already. I've researched on the Net and have
not been able to find a solution.

Since Thurs., apparently for no reason that I can find, I have lost access
to the Control Panel and all associated prorgams. I have no Windows Welcome
Centre, no access to the Backup/Restore. And when I go to Microsoft to
validate my program it's says I'm not running a valid version of Windows.

I've tried several different things to correct the problem ... To begin with
I did the obvious -- I have checked for viruses and malware. Not the
problem. I ran a scan/repair, I did a defrag. Nothing.

One site said it was a problem with Software Licensing so, as it suggested,
I turned off the SLUNotify Service and the Software Licensing service and
then restarted both services. Nothing happened. Both are set to automatic.

Another site said it was a problem with the Nero In CD ... but I don't have
anything by that name on my PC, so I know that isn't my problem.

Another site said it was a problem for PCs that didn't do the Service Pack 1
update -- Well, I have that so that's not the problem either.

I tried going to a restore point a couple weeks before the problem
started -- did nothing to solve the problem. It was suggested I hadn't gone
back far enough so I went back to the first date listed under the restore
points available on my PC. Again, did nothing.

At this point, my PC keeps trying to install the Windows Updates from after
my restore point -- no troubles downloading them, but when it tries to
install them it gets stuck on the configuring and says it is reverting ...

I'm out of ideas ... Anybody out there have anything I can try short of
re-installing Windows Vista? Obviously since this problem was so sudden, I
don't have my most recent files backed up and can't access the program to
make a backup -- and some of these are work files I need to keep. Meanwhile
I will continue researching ...

Any suggestions welcome.

Thanks,

Kim Doyle

"Kim Doyle" <> wrote:

>Hi, I'm hoping there is some information on here that can help me ... I
>didn't see this topic listed already. I've researched on the Net and have
>not been able to find a solution.
>
>Since Thurs., apparently for no reason that I can find, I have lost access
>to the Control Panel and all associated prorgams. I have no Windows Welcome
>Centre, no access to the Backup/Restore. And when I go to Microsoft to
>validate my program it's says I'm not running a valid version of Windows.
>
>I've tried several different things to correct the problem ... To begin with
>I did the obvious -- I have checked for viruses and malware. Not the
>problem.

What programs did you use to run those checks?

when I go to Microsoft to
> validate my program it's says I'm not running a valid version of Windows.

Well, do you have a valid version ?
Did you ask Microsoft further what to do next ?
Is that a 2nd hand computer you bought from private source ?
Stay with the Microsoft people for solutions. Don't bang your head against
suggestions from the so called geeks.
Worse comes to worst, take it to a REPUTABLE computer service shop, if you
care to pay for the expenses.
t-4-2


"Kim Doyle" <> wrote in message
news:5069B51D-6768-4902-9092-...
> Hi, I'm hoping there is some information on here that can help me ... I
> didn't see this topic listed already. I've researched on the Net and have
> not been able to find a solution.
>
> Since Thurs., apparently for no reason that I can find, I have lost access
> to the Control Panel and all associated prorgams. I have no Windows
> Welcome Centre, no access to the Backup/Restore. And when I go to
> Microsoft to validate my program it's says I'm not running a valid version
> of Windows.
>
> I've tried several different things to correct the problem ... To begin
> with I did the obvious -- I have checked for viruses and malware. Not the
> problem. I ran a scan/repair, I did a defrag. Nothing.
>
> One site said it was a problem with Software Licensing so, as it
> suggested, I turned off the SLUNotify Service and the Software Licensing
> service and then restarted both services. Nothing happened. Both are set
> to automatic.
>
> Another site said it was a problem with the Nero In CD ... but I don't
> have anything by that name on my PC, so I know that isn't my problem.
>
> Another site said it was a problem for PCs that didn't do the Service Pack
> 1 update -- Well, I have that so that's not the problem either.
>
> I tried going to a restore point a couple weeks before the problem
> started -- did nothing to solve the problem. It was suggested I hadn't
> gone back far enough so I went back to the first date listed under the
> restore points available on my PC. Again, did nothing.
>
> At this point, my PC keeps trying to install the Windows Updates from
> after my restore point -- no troubles downloading them, but when it tries
> to install them it gets stuck on the configuring and says it is reverting
> ...
>
> I'm out of ideas ... Anybody out there have anything I can try short of
> re-installing Windows Vista? Obviously since this problem was so sudden,
> I don't have my most recent files backed up and can't access the program
> to make a backup -- and some of these are work files I need to keep.
> Meanwhile I will continue researching ...
>
> Any suggestions welcome.
>
> Thanks,
>
> Kim Doyle

I have McAfee on my computer, as well as Windows Defender. I have
Malwarebyte's Anti-Malware.

K.

"Bill Daggett" <> wrote in message
news:...
> "Kim Doyle" <> wrote:
>
>>Hi, I'm hoping there is some information on here that can help me ... I
>>didn't see this topic listed already. I've researched on the Net and have
>>not been able to find a solution.
>>
>>Since Thurs., apparently for no reason that I can find, I have lost access
>>to the Control Panel and all associated prorgams. I have no Windows
>>Welcome
>>Centre, no access to the Backup/Restore. And when I go to Microsoft to
>>validate my program it's says I'm not running a valid version of Windows.
>>
>>I've tried several different things to correct the problem ... To begin
>>with
>>I did the obvious -- I have checked for viruses and malware. Not the
>>problem.
>
> What programs did you use to run those checks?

I have been having the same problems, which started about 2 weeks ago. In addition to your posted symptoms, I am unable to restore to an earlier point, and I cant watch videos of any sort without my browser freezing up. I am running the free version of Avast for my anti-virus program. I downloaded the Windows diagnostic tool and ran it. The product key on the resulting printout does NOT match the code on the sticker that is on the back of my Vaio VGN-FE880E. I did not load a pirated version of Vista home premium, and the version that I have was installed at the factory. I am unable to access the product key on the computer to change it, which is why I think this is a virus- it locks out control panel to prevent you from changing it to the correct code. I have emailed a Microsoft tech with the results of my diagnostic test attached to the message, and will post the recommended fix when he gets back to me. Brian

cannot connect to this site? drives me bananas
"Kim Doyle" <> wrote in message
news:5069B51D-6768-4902-9092-...
> Hi, I'm hoping there is some information on here that can help me ... I
> didn't see this topic listed already. I've researched on the Net and have
> not been able to find a solution.
>
> Since Thurs., apparently for no reason that I can find, I have lost access
> to the Control Panel and all associated prorgams. I have no Windows
> Welcome Centre, no access to the Backup/Restore. And when I go to
> Microsoft to validate my program it's says I'm not running a valid version
> of Windows.
>
> I've tried several different things to correct the problem ... To begin
> with I did the obvious -- I have checked for viruses and malware. Not the
> problem. I ran a scan/repair, I did a defrag. Nothing.
>
> One site said it was a problem with Software Licensing so, as it
> suggested, I turned off the SLUNotify Service and the Software Licensing
> service and then restarted both services. Nothing happened. Both are set
> to automatic.
>
> Another site said it was a problem with the Nero In CD ... but I don't
> have anything by that name on my PC, so I know that isn't my problem.
>
> Another site said it was a problem for PCs that didn't do the Service Pack
> 1 update -- Well, I have that so that's not the problem either.
>
> I tried going to a restore point a couple weeks before the problem
> started -- did nothing to solve the problem. It was suggested I hadn't
> gone back far enough so I went back to the first date listed under the
> restore points available on my PC. Again, did nothing.
>
> At this point, my PC keeps trying to install the Windows Updates from
> after my restore point -- no troubles downloading them, but when it tries
> to install them it gets stuck on the configuring and says it is reverting
> ...
>
> I'm out of ideas ... Anybody out there have anything I can try short of
> re-installing Windows Vista? Obviously since this problem was so sudden,
> I don't have my most recent files backed up and can't access the program
> to make a backup -- and some of these are work files I need to keep.
> Meanwhile I will continue researching ...
>
> Any suggestions welcome.
>
> Thanks,
>
> Kim Doyle

"suzie educator" <> wrote in message
news:546EE05E-2063-4B1E-820E-...
> cannot connect to this site? drives me bananas

And how does that relate to the post you replied to?