Windows Vista keeps rebooting (maybe due to an error in an update)

My wife is having troubles with her Windows Vista on her laptop. It keeps
rebooting right after having loaded all the desktop items (all icons and so
on) withou any error messages.
Yesterday my wife clicked to shut down Windows and then closed the laptop.
Today when opening the laptop again it seemed like Windows did not shut down
yesterday. Instead it showed a message about configurating an update (saying
don't turn off the computer). But nothing happened, so my wife pressed some
keys (Enter and power etc.). Then the computer rebooted Windows Vista, but
now it keeps cycling when having loaded the desktop.
As far as I know I think that some kind of a system file has been damaged.
Is it possible to stop this cyckling rebooting of Windows Vista?
How to fix this problem permanent? Is it nessesary to make a system
recovery? In this case, how much will be lost? Does it format the HDD or does
it just replace system files?

jrye;713930 Wrote:
> My wife is having troubles with her Windows Vista on her laptop. I
> keep
> rebooting right after having loaded all the desktop items (all icon
> and s
> on) withou any error messages
> Yesterday my wife clicked to shut down Windows and then closed th
> laptop
> Today when opening the laptop again it seemed like Windows did not shu
> dow
> yesterday. Instead it showed a message about configurating an updat
> (sayin
> don't turn off the computer). But nothing happened, so my wife presse
> som
> keys (Enter and power etc.). Then the computer rebooted Windows Vista
> bu
> now it keeps cycling when having loaded the desktop
> As far as I know I think that some kind of a system file has bee
> damaged
> Is it possible to stop this cyckling rebooting of Windows Vista
> How to fix this problem permanent? Is it nessesary to make a syste
> recovery? In this case, how much will be lost? Does it format the HD
> or doe
> it just replace system files
Hello jrye
Suggestion : go to Safe Mode and do a system restore selecting the dat
which your wife knows there was NO problem. Use that date as restor
point. After that , go back to normal mode, and see what happens. If i
is successful, let me know. There might be some loose ends to take car
of

--
t-4-2

t-4-2;714106 Wrote:
> Hello jrye
> Suggestion : go to Safe Mode and do a system restore selecting the dat
> which your wife knows there was NO problem. Use that date as restor
> point. After that , go back to normal mode, and see what happens. If i
> is successful, let me know. There might be some loose ends to take car
> of
PS. In case of misinterpretation, I said " system restore ", not
system recovery "

--
t-4-2