Hi Blithe and Foxy--
Blithe typed: "I for one have not run across any suggestion yet that has
helped - either on Microsoft
forums, newsgroups, Knowledge Base, hardware support sites. "
If the problems you or Foxy have are software, these directions below should
help.
Blithe if you haven't run across suggestions that have helped, you haven't
been reading this group. I have some for you. I don't know if you are
dealing with a hdw issue, however; you'd have to troubleshoot that yourself
and there are plenty of hdw checklists on the web.
If the OP Foxy can't boot, this probably includes booting into Safe Mode,
and if so then I don't see how he's going to reach Event Viewer. Given the
limited amount of information that EV communicates because through Windows 7
it clings to an almost code like lingo (and I use it all the time) and that
its links often go to pages that say "there is no solution at this time" I
don't see EV as productive in Foxy's situation at all even if he or she
could reach it and I doubt they can with that black screen. I also don't
see if he can't get into Safe Mode, how he can access devmgmt.msc or Device
Manager. If this black screen is a software no boot, I have a more direct
way of getting this fixed in minutes. As to hardware causes for his no
boot, the odds are less but I always say when I don't know the cause, and I
haven't seen the Stop Error which often isn't specific anyway, to check the
hdw on the box--seating of memory, seating of video and audio cards, if
they aren't onboard, and temperature and cable connections. If it's a
desktop this takes a few minutes. If it's a mobile pc, that might not be
easy for most people.
In most cases the Vista DVD is bootable, and bios setup isn't going to make
any difference but you can always check it to make sure that nothing is in
the way of boot order. 85% of boxes reach bios setup by tapping F2. If
not, you can google for what key your box uses, or hit your maker's site.
If you don't have a Vista DVD, then make a startup repair disk from this
site:
Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/
MSFT has a way to do this from the All Programs Menu in Win 7, and it hides
the way to do this by putting recdisc.exe (spelled with a "c" in System 32
in Vista SP1 and SP2 (why is a question for a psychoanalyst team to ponder).
It was available in Vista SP1's beta builds, but someone took it away from
users at the last moment in SP1 and SP2 RTM and hid it in System 32 and
required a UAC permissions tweak to get it to work.
I find that intriguing to say the least. I'd love to see that person on
Charlie Rose or on the Conversations With MSFT explaining that move to me.
See these screenshots:
http://www.flickr.com/photos/chadharris16/
1) First try 3 options from Startup Repair. If you have a Vista DVD then
restart with it in the drive>press any key to boot from it and run Startup
Repair. From Startup Repair you have 3 good tools with an excellent chance
of fixing your system. If you don't have a Vista DVD from which to boot to
Startup Repair, no problem, Download the .iso from the link below and
burn it, and you'll have the Microsoft Vista Repair Disk with Startup
Repair.
Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/
How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
http://www.bleepingcomputer.com/tuto...torial142.html
http://windowshelp.microsoft.com/Win...f3f351033.mspx
2) If Startup Repair does not get your Vista back, then use the 3 bootrec
commands from the command prompt available on the Statup Repair Menu:
The menu I refer to is in this set of directions with a grey background.
http://vistahomepremium.windowsreins...airstartup.htm
Those are:
bootrec /fixmbr
bootrec /fixboot
bootrec /rebuild BCD
3) If my second option doesn't work, then try System restore from the
Startup Repair list.
4) If by rare chance you have an actual Vista DVD, you can put it in, boot
from it>choose the Upgrade Option>choose your current broken Vista Drive and
try to do a repair install with the Vista DVD.
How To Perform a Repair Installation For Vista
http://www.vistax64.com/tutorials/88...all-vista.html
5) If the above 3 tools don't work, then use the 4 tools available by
restarting your pc and tapping F8 once per second to get to the Windows
Advanced Options Menu.
From this menu click on 3 Safe Mode links to use System Restore. Make sure
you try all 3 if one doesn't work, because just one of them may work.
Tap F8 to Reach Windows Advanced Options Menu Pictured Below:
http://media.photobucket.com/image/v...ot-Options.jpg
Safe Mode
Safe Mode with Networking
Safe Mode with Command: At the prompt you would type the command to use
forsystem restore at the safe mode cmd prompt is:
%systemroot%\system32\restore\rstrui.exe
If these 3 tools don't work, you have one more you can try which is Last
Known Good Configuration.
Good luck and hth,
CH
"Blithe" <> wrote in message
news:...
> I do not have your specific issue but a variety of similar issues (booting
> to a black screen) that have been random as well as regularly predictable.
> Next time you post you ought to include a description of your system
> hardware.
>
> Have you tried booting into safe mode & checking what your Event Viewer
> has logged? Has Device Mgr. flagged any hardware? Checked Device Mgr
> devices for up-to-date drivers?
>
> Have you booted from your Vista CD (you need to verify your BIOS has been
> set to permit booting from CD/DVD) and used the "Repair" options? Have
> you tried restoring from an earlier backup?
>
> I have tried all of the above without finding any positive relief - but
> regardless of the annoyances my PC still manages to boot properly -
> usually after having booted into safe mode and restarting. All you have
> to do to verify that you are not the only Vista Ultimate user with these
> issues is to Google 'Vista boots to black screen' - there's an army out
> there & I for one have not run across any suggestion yet that has helped -
> either on Microsoft forums, newsgroups, Knowledge Base, hardware support
> sites. So far - I'm guessing I'm dealing with a
> Vista/hardware/compatibility complex issue on a too high tech
> motherboard - Asus "Extreme Maximus" & the lesson from this experience for
> me is 1. Never buy the latest, most powerful PC - stick to simple, average
> or middle priced 2. Stick to an operating system that has proven reliable
> ( Windows 2000 was the most trouble fee OS I ever used - for well over 5
> years - & going back to it remains a viable option I am seriously
> considering.)
>
> Good luck!
> Blithe
>
>
> "foxey" <> wrote in message
> news:...
>>
>> i insalled vista ultimate and every time i go to restart the PC it will
>> shout down but it won"t restart it stays on a black screen,i have to
>> push the power button and turn it off and then press enter and it starts
>> up, can any one help please thanks!
>>
>>
>> --
>> foxey
>