Windows Vista Service Pack 1 (KB936330) Update

I have installed this update that came out yesterday several times and when
it is installed I have no audio on my computer. When I remove this update and
do a system restore my audio works just fine. Wondering if anyone else is
running into this problem and if there is a way to fix this. My computer is a
Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
Audio Driver Version 6.0.1.5361. Any help would be appreciated.

tbogs wrote:
> I have installed this update that came out yesterday several times and when
> it is installed I have no audio on my computer. When I remove this update and
> do a system restore my audio works just fine. Wondering if anyone else is
> running into this problem and if there is a way to fix this. My computer is a
> Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> Audio Driver Version 6.0.1.5361. Any help would be appreciated.
And that's one of the drivers having issues.

Go to Microsoft update and get the realtek audio driver that's offered
up to you. I did yesterday.

Hi,

This happened to me too but was easily fixed. The sound had been disabled in
device manager. I simply right clicked 'My computer' which is on my desktop,
,selected 'device manager', then right clicked on the realtek sound icon and
clicked 'enable' and it reloaded fine. Hope this works for you.

I think SP1 disables some drivers to prevent conflicts during install but
this one doesn't come back on automatically.

"tbogs" wrote:

> I have installed this update that came out yesterday several times and when
> it is installed I have no audio on my computer. When I remove this update and
> do a system restore my audio works just fine. Wondering if anyone else is
> running into this problem and if there is a way to fix this. My computer is a
> Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> Audio Driver Version 6.0.1.5361. Any help would be appreciated.

I tried installing this pack again and it froze my computer up. When windows
restarted it got hung up and would not load windows. I had no choice but to
crash my computer and start all over again. Now I cannot load Realtek Audio
because when I download the program from Realtek and install it...windows
vista says it cannot locate the file to install it. A disk was not supplied
when I bought this computer. How do I install Realtek Audio again?

"guessed" wrote:

> Hi,
>
> This happened to me too but was easily fixed. The sound had been disabled in
> device manager. I simply right clicked 'My computer' which is on my desktop,
> ,selected 'device manager', then right clicked on the realtek sound icon and
> clicked 'enable' and it reloaded fine. Hope this works for you.
>
> I think SP1 disables some drivers to prevent conflicts during install but
> this one doesn't come back on automatically.
>
> "tbogs" wrote:
>
> > I have installed this update that came out yesterday several times and when
> > it is installed I have no audio on my computer. When I remove this update and
> > do a system restore my audio works just fine. Wondering if anyone else is
> > running into this problem and if there is a way to fix this. My computer is a
> > Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> > Audio Driver Version 6.0.1.5361. Any help would be appreciated.

Sorry you are still having problems.

Are you sure you need to download drivers? SP1 did nit remove my drivers,
it just disabled the soundcard in device manager. Also, if the drivers are
necessary shouldn't you download from here:
http://support.gateway.com/support/d...&uid=190619791

If that doesn't do the trick maybe its not worth the update for now. You
should be able to uninstall sp1.

Good luck.

"tbogs" wrote:

> I tried installing this pack again and it froze my computer up. When windows
> restarted it got hung up and would not load windows. I had no choice but to
> crash my computer and start all over again. Now I cannot load Realtek Audio
> because when I download the program from Realtek and install it...windows
> vista says it cannot locate the file to install it. A disk was not supplied
> when I bought this computer. How do I install Realtek Audio again?
>
> "guessed" wrote:
>
> > Hi,
> >
> > This happened to me too but was easily fixed. The sound had been disabled in
> > device manager. I simply right clicked 'My computer' which is on my desktop,
> > ,selected 'device manager', then right clicked on the realtek sound icon and
> > clicked 'enable' and it reloaded fine. Hope this works for you.
> >
> > I think SP1 disables some drivers to prevent conflicts during install but
> > this one doesn't come back on automatically.
> >
> > "tbogs" wrote:
> >
> > > I have installed this update that came out yesterday several times and when
> > > it is installed I have no audio on my computer. When I remove this update and
> > > do a system restore my audio works just fine. Wondering if anyone else is
> > > running into this problem and if there is a way to fix this. My computer is a
> > > Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> > > Audio Driver Version 6.0.1.5361. Any help would be appreciated.

Sorry you are still having problems.

Are you sure you need to download drivers? SP1 did nit remove my drivers,
it just disabled the soundcard in device manager. Also, if the drivers are
necessary shouldn't you download from here:
http://support.gateway.com/support/d...&uid=190619791

If that doesn't do the trick maybe its not worth the update for now. You
should be able to uninstall sp1.

Good luck.

"tbogs" wrote:

> I tried installing this pack again and it froze my computer up. When windows
> restarted it got hung up and would not load windows. I had no choice but to
> crash my computer and start all over again. Now I cannot load Realtek Audio
> because when I download the program from Realtek and install it...windows
> vista says it cannot locate the file to install it. A disk was not supplied
> when I bought this computer. How do I install Realtek Audio again?
>
> "guessed" wrote:
>
> > Hi,
> >
> > This happened to me too but was easily fixed. The sound had been disabled in
> > device manager. I simply right clicked 'My computer' which is on my desktop,
> > ,selected 'device manager', then right clicked on the realtek sound icon and
> > clicked 'enable' and it reloaded fine. Hope this works for you.
> >
> > I think SP1 disables some drivers to prevent conflicts during install but
> > this one doesn't come back on automatically.
> >
> > "tbogs" wrote:
> >
> > > I have installed this update that came out yesterday several times and when
> > > it is installed I have no audio on my computer. When I remove this update and
> > > do a system restore my audio works just fine. Wondering if anyone else is
> > > running into this problem and if there is a way to fix this. My computer is a
> > > Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> > > Audio Driver Version 6.0.1.5361. Any help would be appreciated.

Thanks for the help...got things to work now. Have no clue what I did but
messed with some options with my audio and it worked. Don't dare mess with
anything anymore. This service pack is a beast.
"guessed" wrote:

> Sorry you are still having problems.
>
> Are you sure you need to download drivers? SP1 did nit remove my drivers,
> it just disabled the soundcard in device manager. Also, if the drivers are
> necessary shouldn't you download from here:
> http://support.gateway.com/support/d...&uid=190619791
>
> If that doesn't do the trick maybe its not worth the update for now. You
> should be able to uninstall sp1.
>
> Good luck.
>
> "tbogs" wrote:
>
> > I tried installing this pack again and it froze my computer up. When windows
> > restarted it got hung up and would not load windows. I had no choice but to
> > crash my computer and start all over again. Now I cannot load Realtek Audio
> > because when I download the program from Realtek and install it...windows
> > vista says it cannot locate the file to install it. A disk was not supplied
> > when I bought this computer. How do I install Realtek Audio again?
> >
> > "guessed" wrote:
> >
> > > Hi,
> > >
> > > This happened to me too but was easily fixed. The sound had been disabled in
> > > device manager. I simply right clicked 'My computer' which is on my desktop,
> > > ,selected 'device manager', then right clicked on the realtek sound icon and
> > > clicked 'enable' and it reloaded fine. Hope this works for you.
> > >
> > > I think SP1 disables some drivers to prevent conflicts during install but
> > > this one doesn't come back on automatically.
> > >
> > > "tbogs" wrote:
> > >
> > > > I have installed this update that came out yesterday several times and when
> > > > it is installed I have no audio on my computer. When I remove this update and
> > > > do a system restore my audio works just fine. Wondering if anyone else is
> > > > running into this problem and if there is a way to fix this. My computer is a
> > > > Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
> > > > Audio Driver Version 6.0.1.5361. Any help would be appreciated.

Have you read:

You experience problems with sound after you install Windows Vista Service Pack 1
http://support.microsoft.com/kb/948481

A device driver is not installed, or a hardware device does not function correctly after
you install Windows Vista Service Pack 1
http://support.microsoft.com/kb/948187

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/win...6f2021033.mspx


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"jownzee" <> wrote in message
news:...
|
| Same thing happened to my laptop when i d/loaded vista service pack 1,
| no sound and crashed computer so i had to start in safe mode and get
| rid of it, this has happend twice now first time i had to reinstall,
| the cpu was running at 100% ALL THE TIME. I am not going to bother
| putting it on my laptop untill all these probs go away in a few years
| maybe.
|
|
| --
| jownzee
| ------------------------------------------------------------------------
| jownzee's Profile: http://forums.techarena.in/member.php?userid=51516
| View this thread: http://forums.techarena.in/showthread.php?t=935266
|
| http://forums.techarena.in
|

--
Joe M

I've tried 3 times to install vista service pack 1.
First 2 times i had to restore comp to get anything to work,,
last time comp completely trashed, had to use installation disk to restore.
This appears to have worked , and service pack 1 as been removed.



"TaurArian" wrote:

> Have you read:
>
> You experience problems with sound after you install Windows Vista Service Pack 1
> http://support.microsoft.com/kb/948481
>
> A device driver is not installed, or a hardware device does not function correctly after
> you install Windows Vista Service Pack 1
> http://support.microsoft.com/kb/948187
>
> Learn how to install Windows Vista Service Pack 1 (SP1)
> http://windowshelp.microsoft.com/win...6f2021033.mspx
>
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "jownzee" <> wrote in message
> news:...
> |
> | Same thing happened to my laptop when i d/loaded vista service pack 1,
> | no sound and crashed computer so i had to start in safe mode and get
> | rid of it, this has happend twice now first time i had to reinstall,
> | the cpu was running at 100% ALL THE TIME. I am not going to bother
> | putting it on my laptop untill all these probs go away in a few years
> | maybe.
> |
> |
> | --
> | jownzee
> | ------------------------------------------------------------------------
> | jownzee's Profile: http://forums.techarena.in/member.php?userid=51516
> | View this thread: http://forums.techarena.in/showthread.php?t=935266
> |
> | http://forums.techarena.in
> |
>
>
>

Thanks so much for your comments. I haven't been able to install the program,
which sounds like the best thing that could have happened.

I'm just going to ingnore the thing and use my computer as is. I miss XP!



"Joe M" wrote:

>
> --
> Joe M
>
> I've tried 3 times to install vista service pack 1.
> First 2 times i had to restore comp to get anything to work,,
> last time comp completely trashed, had to use installation disk to restore.
> This appears to have worked , and service pack 1 as been removed.
>
>
>
> "TaurArian" wrote:
>
> > Have you read:
> >
> > You experience problems with sound after you install Windows Vista Service Pack 1
> > http://support.microsoft.com/kb/948481
> >
> > A device driver is not installed, or a hardware device does not function correctly after
> > you install Windows Vista Service Pack 1
> > http://support.microsoft.com/kb/948187
> >
> > Learn how to install Windows Vista Service Pack 1 (SP1)
> > http://windowshelp.microsoft.com/win...6f2021033.mspx
> >
> >
> > --
> >
> > TaurArian [MVP] 2005-2008 - Update Services
> > http://taurarian.mvps.org
> > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375
> > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
> > "jownzee" <> wrote in message
> > news:...
> > |
> > | Same thing happened to my laptop when i d/loaded vista service pack 1,
> > | no sound and crashed computer so i had to start in safe mode and get
> > | rid of it, this has happend twice now first time i had to reinstall,
> > | the cpu was running at 100% ALL THE TIME. I am not going to bother
> > | putting it on my laptop untill all these probs go away in a few years
> > | maybe.
> > |
> > |
> > | --
> > | jownzee
> > | ------------------------------------------------------------------------
> > | jownzee's Profile: http://forums.techarena.in/member.php?userid=51516
> > | View this thread: http://forums.techarena.in/showthread.php?t=935266
> > |
> > | http://forums.techarena.in
> > |
> >
> >
> >