Windows Vista Support

There are two issues on Vista that I want sorting. Who should I contact?
Microsoft or the retailer?

1) I am not allowed to delete or rename some folders I have created, despite
being the administrator and giving myself full permissions.

2) I am not allowed to automatically run a program on startup without
Windows blocking it.

If the copy of Vista is a 'full retail copy' in other words you purchased it
yourself, separate to your pc then Microsoft are responsible for technical
support. If the copy of Vista came already installed on the PC, then the
retailer is responsible for technical support. If, however, you purchased an
OEM copy of Vista then you are responsible for technical support because you
are the original equipment manufacturer.

However, you will get a far quicker response from the newsgroups because the
problems are not that much of an issue to warrant technical support
personnel looking at them, even though you may think they are.

I'm not sure about your first question, other than this is a permissions
issue. Maybe taking ownership of the files will solve the problem? See this
link: (unfortunately I haven't had time to update my website Q&A to include
an answer to this problem)

http://www.vistax64.com/tutorials/67...ship-file.html

Your second question can be solved by either clicking on the option to
unblock the program when this blocked program box appears, obviously it is a
pain because you have to do it each and every time. Editing the MSConfig to
see if you can get away without this application loading or visit this link
on my website:

http://vistasupport.mvps.org/run_blo...p_programs.htm

Scroll down to the bottom and read the section marked 'Note' then click on
the link at the bottom of the paragraph.


--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


" Russ" <> wrote in message
news:ku-...
> There are two issues on Vista that I want sorting. Who should I contact?
> Microsoft or the retailer?
>
> 1) I am not allowed to delete or rename some folders I have created,
> despite being the administrator and giving myself full permissions.
>
> 2) I am not allowed to automatically run a program on startup without
> Windows blocking it.
>
>
>
>
>
>
>

Welcome to Vista.
1.
After creating a folder Microsoft wants to know why you did that for and how
it is going to be used.
After that it will give you permission to delete or rename it.
2.
You are only the humble licensee.
Each time you want to run a program you have to call Microsoft and ask for
the permission.

Jack

" Russ" <> wrote in message
news:ku-...
> There are two issues on Vista that I want sorting. Who should I contact?
> Microsoft or the retailer?
>
> 1) I am not allowed to delete or rename some folders I have created,
> despite being the administrator and giving myself full permissions.
>
> 2) I am not allowed to automatically run a program on startup without
> Windows blocking it.
>
>
>
>
>
>
>

Jack

If this is what you are doing, you need to RTFM?

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Jack" <replyto@it> wrote in message
news:...
> Welcome to Vista.
> 1.
> After creating a folder Microsoft wants to know why you did that for and
> how it is going to be used.
> After that it will give you permission to delete or rename it.
> 2.
> You are only the humble licensee.
> Each time you want to run a program you have to call Microsoft and ask for
> the permission.
>
> Jack
>
> " Russ" <> wrote in message
> news:ku-...
>> There are two issues on Vista that I want sorting. Who should I contact?
>> Microsoft or the retailer?
>>
>> 1) I am not allowed to delete or rename some folders I have created,
>> despite being the administrator and giving myself full permissions.
>>
>> 2) I am not allowed to automatically run a program on startup without
>> Windows blocking it.
>>
>>
>>
>>
>>
>>
>>
>
>

On Sat, 23 Jun 2007 16:02:11 -0700, "Ronnie Vernon MVP"
<> wrote:

>Jack
>
>If this is what you are doing, you need to RTFM?

You mean the manual that isn't included with Vista? If you want a
"manual", cough about $25 bucks and Microsoft Press will sell you one.

The manual is included in Vista, it is called "Help and Support" so
there is no $25 cost to anyone necessary.
There is nothing to suggests the manual needs to be paper since online
manuals have been getting more common over the last several years.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Adam Albright" <> wrote in message
news:...
> You mean the manual that isn't included with Vista? If you want a
> "manual", cough about $25 bucks and Microsoft Press will sell you
> one.
>

RTFM???
Returned Thanks From Microsoft?
:-)
Jack

"Ronnie Vernon MVP" <> wrote in message
news:C5B288B4-5C25-4E09-8AC9-...
> Jack
>
> If this is what you are doing, you need to RTFM?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Jack" <replyto@it> wrote in message
> news:...
>> Welcome to Vista.
>> 1.
>> After creating a folder Microsoft wants to know why you did that for and
>> how it is going to be used.
>> After that it will give you permission to delete or rename it.
>> 2.
>> You are only the humble licensee.
>> Each time you want to run a program you have to call Microsoft and ask
>> for the permission.
>>
>> Jack
>>
>> " Russ" <> wrote in message
>> news:ku-...
>>> There are two issues on Vista that I want sorting. Who should I
>>> contact? Microsoft or the retailer?
>>>
>>> 1) I am not allowed to delete or rename some folders I have created,
>>> despite being the administrator and giving myself full permissions.
>>>
>>> 2) I am not allowed to automatically run a program on startup without
>>> Windows blocking it.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>

Read The Friendly Manual.

;-)

--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Jack" <replyto@it> wrote in message
news:OA%...
> RTFM???
> Returned Thanks From Microsoft?
> :-)
> Jack