In the Start Menu's Start Search box, type "services.msc" (without quotes),
and then right-click services.msc, in the Results List, and choose Run as
Administrator. In Services, double-click Print Spooler, and make sure, on
the General tab, that the startup type is set to Automatic (I know, Duh).
On the Log On tab, make sure that "Local System account" is chosen, and that
"Allow service to interact with desktop" is checked. Close Services.
Try your Intall file, by right-clicking on HPOfficejet7310Setup.exe,
or whatever it's called, choosing Run as
Administrator.
"MLM" <> wrote in message
news:69C6501B-419A-4028-9BA3-...
> Again, I thank you for your suggestions. I have also tried that, but mid
> way
> it stops because the spooler is stopping. I can not install. I was on
> the
> phone with HP for almost an hour. They try to figure out why the spooler
> kept stopping. They couldn't and at the end said there was nothing else
> they
> could do for me. That it was a Windows error and I needed to deal with
> Microsoft.
>
> Anybody else??
>
> "huwyngr" wrote:
>
>> In article <BF896531-E7D2-445E-9643->, Mick
>> Murphy
>> wrote:
>>
>> > The way I have always added a printer to a single computer. is to
>> > follow the
>> > manufacturers instructions which is to hook the printer up, and install
>> > the
>> > program(drivers) from the CD
>>
>> This is not the way to do it with a USB connected printer if it uses
>> manufacturer's software or a driver that is part of Windows already.
>> Windows
>> Found New Hardware will fight with the manufacturer's software
>> installation
>> procedure.
>>
>>
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