• A software update is available for the Windows Vista installation software
feature
[Prequisite Update for Vista SP1]
http://support.microsoft.com/kb/937287
• Description of the Windows Vista and Windows Server 2008 installation
software feature update released April 28, 2009
[Prerequisite Update for Vista SP2]
http://support.microsoft.com/kb/955430
• Description of the System Update Readiness Tool for Windows Vista, for
Windows Server 2008, and for Windows 7
[Prerequisite Update for either SP]
http://support.microsoft.com/kb/947821
• The update is not installed successfully, you receive a message, and the
computer restarts when you try to install an update in Windows Vista and
Windows 7
http://support.microsoft.com/kb/949358
Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support, originally
scheduled to end 26 November 2009, has been extended until 26 February 2010.
Availability of chat or e-mail support differs depending on your geographic
location. Some issues may require more advanced support for which there is a
charge. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).
Vista SP2 Installation Tips:
• Your computer will restart several times during the installation process:
Make certain you've saved your work and closed all open applications before
beginning the install.
• Disable (1) your anti-virus application, (2) any real-time system
protections afforded by any anti-spyware applications (except Defender), &
(3) your third-party firewall (if any) and then (4) enable the Windows
Firewall _before installing or uninstalling_ Vista SP2.
• If you're installing SP2 on a portable computer, make sure that you
plug-in the power cord and have the battery inserted into its bay.
• Disconnect any external drives (e.g., flash drives) prior to installing
Vista SP2.
• The installation process can take several hours to complete, depending on
server demand, so be very, very patient.
• Vista SP1 is a prerequisite for installing SP2. If you use Windows Update
or the Automatic Update feature in Windows Vista, you will not be offered
the option to install SP2 until you first install SP1.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
RickA wrote:
> I'm installing automatic Windows Vista update and it's restarted the
> laptop
> and has been stuck on "Configuring updates: Stage 3 of 3 - 0% complete"
> for
> 2.5 hours plus any ideas?
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