windows vista update - KB937143

Several days ago I've updated vista and after restarting computer I was not
able to see the web pages in IE7. But I saw data transfer in both direction,
when I've checked the connection status. First I tried to fix the problem in
IE7 (nothing ), then I decide to uninstall updates (by starting OS and
security upgrades) one by one to find the reason of the problem. And after
uninstalling KB937143 my problem has solved, start to see the web pages.
But I think, uninstalling updates is a temporal solution (unless turning
automatic update off), so I need a permanent solution. Is there anyone who
have an answer?

"Ozzy" <> schrieb:

> Several days ago I've updated vista and after restarting computer I was not
> able to see the web pages in IE7.

You have a 3rd party "Firewall" software installed?
Well, I'm pretty sure it's the "Firewall" or the combination that's
blocking access for IE. This kind of snakeoil does recognize that
the iexplore.exe changes (there's a new version of iexplore.exe in
every Cumulative Update released yo far) but doesn't detect that it
came with the update and that it's okay to let the "new" EXE pass
through. So the snakeoil blocks the access of the iexplore.exe to
"the Internet" and since iexplore.exe is the executable of Internet
Explorer, you can't access any site and think IE is broken.

To summ up: It's *not* the update causing "connection/accessing"
problems, it's the more or less stupid "Security" software running
in the background on your machine. Please contact the support of
the vendor of your "Security" software to prevent these problems
in the future. They need to update their detection mechanism.

Bye,
Freudi

I had the same problem after updating my computer with this update (and also
its predecessor KB933566), but have since managed to install both updates
without any problems. For instructions on how to do this, please refer to my
post 'Problematic Updates in Windows Vista', also in this newsgroup.

"Ozzy" wrote:

> Several days ago I've updated vista and after restarting computer I was not
> able to see the web pages in IE7. But I saw data transfer in both direction,
> when I've checked the connection status. First I tried to fix the problem in
> IE7 (nothing ), then I decide to uninstall updates (by starting OS and
> security upgrades) one by one to find the reason of the problem. And after
> uninstalling KB937143 my problem has solved, start to see the web pages.
> But I think, uninstalling updates is a temporal solution (unless turning
> automatic update off), so I need a permanent solution. Is there anyone who
> have an answer?

It is definitly the fire wall. I downloaded and installed the update. Allowed
the machine to reboot. After reboot was complete, I simply turned off the
third party fire wall and disabled the Windows fire wall. I then clicked on
my IE7 link and it went right to the site. Then it was just enabling my fire
wall again.

Good Luck

"Ottmar Freudenberger" wrote:

> "Ozzy" <> schrieb:
>
> > Several days ago I've updated vista and after restarting computer I was not
> > able to see the web pages in IE7.
>
> You have a 3rd party "Firewall" software installed?
> Well, I'm pretty sure it's the "Firewall" or the combination that's
> blocking access for IE. This kind of snakeoil does recognize that
> the iexplore.exe changes (there's a new version of iexplore.exe in
> every Cumulative Update released yo far) but doesn't detect that it
> came with the update and that it's okay to let the "new" EXE pass
> through. So the snakeoil blocks the access of the iexplore.exe to
> "the Internet" and since iexplore.exe is the executable of Internet
> Explorer, you can't access any site and think IE is broken.
>
> To summ up: It's *not* the update causing "connection/accessing"
> problems, it's the more or less stupid "Security" software running
> in the background on your machine. Please contact the support of
> the vendor of your "Security" software to prevent these problems
> in the future. They need to update their detection mechanism.
>
> Bye,
> Freudi
>