How to obtain assistance from MS Support
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Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
associated with security updates or using Automatic Updates. When you call, clearly state
that your problem is. Note any error codes etc.
In other countries, see
http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in right-hand menu for
localized contact information.
For more information about how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
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"Stephan Kühn" <stepandotkuehnatschleupendotde> wrote in message
news:5FBEAC28-045C-4B29-9E5F-...
|I have problems installing language packs on windows vista ultimate. All
| patches except the language packs are applied at the time of writing
| (2007-08-13).
|
| I have tried repeatedly to install the offending language packs
| Chinese (Hong Kong S.A.R.)
| Chinese (Simplified)
| Danish
| Dutch
| Finnish
| French
| German
| Italian
| Japanese
| Korean
| Norwegian
| Portuguese (Brazil)
| Russian
| Spanish
|
| The message i get is:
| Some updates were not installed
| Error(s) found:
| Code 2
|
| Sometimes, a language pack of the above seems to install fine, but shows up
| again after rebooting as missing.
|
| I have tried to reboot the computer before I install the language pack -
| which did not seem to have an effect. If multiple language packs are
| selected, and the first one fails, then all others fail as well.
|
| The event log lists the following events:
|
| Log Name: Microsoft-Windows-MUI/Operational
| Source: Microsoft-Windows-MUI
| Date: 8/10/2007 1:45:26 PM
| Event ID: 3000
| Task Category: MUI NotifyUILanguageChange task
| Level: Information
| Keywords:
| User: sirius\vista-admin
| Computer: sirius
| Description:
| MUI notification for UI Language change has been invoked with flags set to 2
| and the new languages set to sv-SE and the previous languages set to (null).
| The extended flags is set to 0
| Event Xml:
| <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| <System>
| <Provider Name="Microsoft-Windows-MUI"
| Guid="{a8a1f2f6-a13a-45e9-b1fe-3419569e5ef2}" />
| <EventID>3000</EventID>
| <Version>0</Version>
| <Level>4</Level>
| <Task>30</Task>
| <Opcode>31</Opcode>
| <Keywords>0x8000000000000000</Keywords>
| <TimeCreated SystemTime="2007-08-10T11:45:26.043Z" />
| <EventRecordID>12</EventRecordID>
| <Correlation />
| <Execution ProcessID="3952" ThreadID="2976" />
| <Channel>Microsoft-Windows-MUI/Operational</Channel>
| <Computer>sirius</Computer>
| <Security UserID="S-1-5-21-3219941718-2288191559-107290473-1000" />
| </System>
| <EventData>
| <Data Name="Flags">2</Data>
| <Data Name="NewLanguage">sv-SE</Data>
| <Data Name="PrevLanguage">(null)</Data>
| <Data Name="ExtendedFlag">0</Data>
| </EventData>
| </Event>
|
| Log Name: System
| Source: Microsoft-Windows-WindowsUpdateClient
| Date: 8/13/2007 11:16:15 PM
| Event ID: 20
| Task Category: Windows Update Agent
| Level: Error
| Keywords: Failure,Installation
| User: SYSTEM
| Computer: sirius
| Description:
| Installation Failure: Windows failed to install the following update with
| error 0x80070643: Chinese (Hong Kong S.A.R.) Language Pack.
| Event Xml:
| <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| <System>
| <Provider Name="Microsoft-Windows-WindowsUpdateClient"
| Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
| <EventID>20</EventID>
| <Version>0</Version>
| <Level>2</Level>
| <Task>1</Task>
| <Opcode>13</Opcode>
| <Keywords>0x8000000000000028</Keywords>
| <TimeCreated SystemTime="2007-08-13T21:16:15.746Z" />
| <EventRecordID>34502</EventRecordID>
| <Correlation />
| <Execution ProcessID="1076" ThreadID="2196" />
| <Channel>System</Channel>
| <Computer>sirius</Computer>
| <Security UserID="S-1-5-18" />
| </System>
| <EventData>
| <Data Name="errorCode">0x80070643</Data>
| <Data Name="updateTitle">Chinese (Hong Kong S.A.R.) Language Pack</Data>
| <Data Name="updateGuid">{822D23B5-7CE2-4CD2-AB34-6A2B361B1FE3}</Data>
| <Data Name="updateRevisionNumber">101</Data>
| </EventData>
| </Event>
|
| According to the respective knowledge base article, I've run out of options
| and need to contact MS Support now. Well, here I am!
| --
| Cheers,
|
| Stephan
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