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Jonathan Kay [MVP]
Guest
Posts: n/a
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Greetings,
Try this -- click Start, type "%programfiles%\Windows Live" and hit Enter. Then right-click the Installer folder and choose Delete. Next, click Start again, type "%programdata%", hit Enter and delete the Windows Live Installer and WLInstaller folders. Now try again. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Rudi Visser" <Rudi > wrote in message news:3FBFBD70-C204-49F3-998E-... >I have run the installer both as an Administrator, and normally. > > The box comes up saying 'Please wait while we prepare your computer for the > installation', or something like that anyway (The screen after clicking > Accept). > > Sometimes it says 'Windows Live Wave 2 Suite' (I think) and then closes. > Other times it will just close. > > Here's my log: > WLSetupSvc 06/02/2007 20:12:01.190) Launching new service instance> (PID=0xc04) > WLSetupSvc 06/02/2007 20:12:01.190) Version: 12.0.1202.0516> WLSetupSvc 06/02/2007 20:12:01.190) Flavor: ship> WLSetupSvc 06/02/2007 20:12:01.190) Image: C:\Program Files\Windows> Live\installer\WLSetupSvc.exe > SetupJob 06/02/2007 20:12:01.210) Creating Job=011F3060> ServiceData 06/02/2007 20:12:01.302) Loading config> 'C:\ProgramData\WindowsLiveInstaller\products.cfg' > Product 06/02/2007 20:12:01.451)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > Product 06/02/2007 20:12:01.451)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > Package.Version=4.100.313.1 > Product 06/02/2007 20:12:01.452)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > Product 06/02/2007 20:12:01.452)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > MSI.Version=4.100.313.1 > Product 06/02/2007 20:12:01.801)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > Product 06/02/2007 20:12:01.801)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> > installed > ServiceData 06/02/2007 20:12:01.801) Added product> '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 > Product 06/02/2007 20:12:01.929)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > Product 06/02/2007 20:12:01.929)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > Package.Version=8.5.1235.0517 > Product 06/02/2007 20:12:02.004)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > Product 06/02/2007 20:12:02.005)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > Product 06/02/2007 20:12:02.005)> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> > downloaded > ServiceData 06/02/2007 20:12:02.005) Added product> '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 > ServiceData 06/02/2007 20:12:02.005) Config load result=0x1> SetupJob 06/02/2007 20:12:02.060) Executing Job=011F3060, Process=1254> JobInit 06/02/2007 20:12:02.060) JobInit=011F8EB0, security checks> passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0 Impersonating> user Rudi-Laptop\Rudi > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0, Loading source> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' > JobInit 06/02/2007 20:12:02.189) JobInit=011F8EB0 using> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source > JobInit 06/02/2007 20:12:02.248) Reverted to SELF> JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, Market=en-gb> JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, using existing> product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) > Product 06/02/2007 20:12:02.261)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > Product 06/02/2007 20:12:02.261)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > Package.Version=4.100.313.1 > Product 06/02/2007 20:12:02.297)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > Product 06/02/2007 20:12:02.297)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > MSI.Version=4.100.313.1 > Product 06/02/2007 20:12:02.297)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > Product 06/02/2007 20:12:02.297)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed installed -> > installed > JobInit 06/02/2007 20:12:02.297) JobInit=011F8EB0, using existing> product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) > Product 06/02/2007 20:12:02.600)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > Product 06/02/2007 20:12:02.600)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > Package.Version=8.5.1235.0517 > Product 06/02/2007 20:12:02.601)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > Product 06/02/2007 20:12:02.601)> Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > Product 06/02/2007 20:12:02.601)> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloaded -> > downloaded > JobInit 06/02/2007 20:12:02.642) JobInit=011F8EB0, manifest load> finished (0x1) > SetupService 06/02/2007 20:12:02.642) Connection from Process=c04,> AppId=WindowsLiveSuite > SetupService 06/02/2007 20:12:02.642) Connecting process="C:\Program> Files\Windows Live\installer\WLSetupSvc.exe" > SetupService 06/02/2007 20:12:02.650) Connection Process=c04,> AppId=WindowsLiveSuite, result=0x0 > SetupJob 06/02/2007 20:12:02.650) Job=011F3060, Market 'en-gb' is> invalid for this service (en-us) > LOG 06/02/2007 20:12:02.696) Removing old logfile :> 2007-06-02_18-02_4c0.log > SetupJob 06/02/2007 20:12:02.697) Job=011F3060 finished with> result=0x80004005 > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> !ERROR! 06/02/2007 20:12:02) Job=011F3060 failed to finish> successfully > SetupJob 06/02/2007 20:12:02.697) Job=011F3060, executing actions:> !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> !ERROR! 06/02/2007 20:12:02) Job=011F3060, Execute() failed> SetupJob 06/02/2007 20:12:02.754) Destroying Job=011F3060> ServiceData 06/02/2007 20:12:02.755) Saved service config (result=0x0)> [C:\ProgramData\WindowsLiveInstaller\products.cfg] > LOG 06/02/2007 20:12:02.755) Removing old logfile :> 2007-06-02_18-04_ebc.log > LOG 06/02/2007 20:12:02.756) Removing old logfile :> 2007-06-02_18-05_8e8.log > LOG 06/02/2007 20:12:02.756) Removing old logfile :> 2007-06-02_18-06_1dcc.log > WorkItem 06/02/2007 20:12:02.810) WorkItem=011F8F78 destroyed, 0> items left > WLSetupSvc 06/02/2007 20:12:02.810) Final module lock has been> released, stopping service > WLSetupSvc 06/02/2007 20:12:02.811) Exiting instance (0x0)> EventQueue 06/02/2007 20:12:02.811) Successful queue shutdown in 0 msec> |
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Rudi Visser
Guest
Posts: n/a
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Hey Jonathan!
Thanks for that, I *think* I got a bit further this time, the box is still disappearing, but the error log is COMPLETELY Different. Take a look! WLSetupSvc 06/02/2007 21:52:22.431) Launching new service instance(PID=0x310) WLSetupSvc 06/02/2007 21:52:22.431) Version: 12.0.1202.0516WLSetupSvc 06/02/2007 21:52:22.432) Flavor: shipWLSetupSvc 06/02/2007 21:52:22.432) Image: C:\Program Files\WindowsLive\installer\WLSetupSvc.exe SetupJob 06/02/2007 21:52:22.451) Creating Job=007F3060ServiceData 06/02/2007 21:52:22.673) Loading config'C:\ProgramData\WindowsLiveInstaller\products.cfg' ServiceData 06/02/2007 21:52:22.676) Config load result=0x1SetupJob 06/02/2007 21:52:22.803) Executing Job=007F3060, Process=b2cJobInit 06/02/2007 21:52:22.804) JobInit=007F8280, security checkspassed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) JobInit 06/02/2007 21:52:22.804) JobInit=007F8280 Impersonatinguser Rudi-Laptop\Rudi JobInit 06/02/2007 21:52:22.879) JobInit=007F8280, Loading source'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' JobInit 06/02/2007 21:52:23.111) JobInit=007F8280 using'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source JobInit 06/02/2007 21:52:23.111) Reverted to SELFJobInit 06/02/2007 21:52:23.111) JobInit=007F8280, Market=en-gbJobInit 06/02/2007 21:52:23.112) JobInit=007F8280, Found newproduct {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) ServiceData 06/02/2007 21:52:23.190) Added product'{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, Found newproduct {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) ServiceData 06/02/2007 21:52:23.190) Added product'{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, manifest loadfinished (0x1) SetupService 06/02/2007 21:52:23.190) Connection from Process=310,AppId=WindowsLiveSuite SetupService 06/02/2007 21:52:23.244) Connecting process="C:\ProgramFiles\Windows Live\installer\WLSetupSvc.exe" SetupService 06/02/2007 21:52:23.251) Connection Process=310,AppId=WindowsLiveSuite, result=0x0 WorkItem 06/02/2007 21:52:23.252) WorkItem=007F8EA8 destroyed, 1items left SetupJob 06/02/2007 21:52:23.252) Job=007F3060 entering DoWork()SetupJob 06/02/2007 21:52:23.252) Job=007F3060, executing actions:Product 06/02/2007 21:52:23.301) Preparing{31BB3B1C-5A3D-4E68-82A1-3C166F03C379} for download Product 06/02/2007 21:52:23.301)Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} Pending status changed: unknown -> downloaded Product 06/02/2007 21:52:23.301) Creating work item for{31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) Product 06/02/2007 21:52:23.301) Preparing{A26D7C8B-875D-48E2-BED1-7168268D022A} for download ProdDownload 06/02/2007 21:52:23.301) Downlodingproduct={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} Product 06/02/2007 21:52:23.339)Unit={A26D7C8B-875D-48E2-BED1-7168268D022A} Pending status changed: unknown -> downloaded Product 06/02/2007 21:52:23.339) Creating work item for{A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) SetupJob 06/02/2007 21:52:23.339) Job=007F3060 leaving DoWork()WorkItem 06/02/2007 21:52:23.339) WorkItem=01050E68 destroyed, 2items left ProdDownload 06/02/2007 21:52:23.339) Downlodingproduct={A26D7C8B-875D-48E2-BED1-7168268D022A} Product 06/02/2007 21:52:23.411)Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> downloading Product 06/02/2007 21:52:23.411)Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> downloading Product 06/02/2007 21:52:23.412)Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed downloading -> error !ERROR! 06/02/2007 21:52:23) SOURCE=ProdDownload, CODE=0x800700b7!ERROR! 06/02/2007 21:52:23)Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} download failed ServiceData 06/02/2007 21:52:23.417) Saved service config (result=0x0)[C:\ProgramData\WindowsLiveInstaller\products.cfg] ProdDownload 06/02/2007 21:52:23.527) DownlaodedProduct={A26D7C8B-875D-48E2-BED1-7168268D022A} to 'C:\ProgramData\WindowsLiveInstaller\Product\{A26D 7C8B-875D-48E2-BED1-7168268D022A}_8_5_1235_0517_a9b0ac.msi' Product 06/02/2007 21:52:23.527)Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloading -> downloaded SetupJob 06/02/2007 21:52:23.527) Job=007F3060 Unit Install/Downloadresult=0x800700b7 SetupJob 06/02/2007 21:52:23.528) Job=007F3060 Unit Install/Downloadresult=0x0 SetupJob 06/02/2007 21:52:23.528) Job=007F3060 finished withresult=0x800700b7 ServiceData 06/02/2007 21:52:23.605) Saved service config (result=0x0)[C:\ProgramData\WindowsLiveInstaller\products.cfg] Product 06/02/2007 21:52:23.605) Finished work item for{31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) Product 06/02/2007 21:52:23.605)Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} is in error, determing current state !ERROR! 06/02/2007 21:52:23) SOURCE=SetupJob, CODE=0x800700b7!ERROR! 06/02/2007 21:52:23) Job=007F3060 failed to finishsuccessfully Product 06/02/2007 21:52:23.606)Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> unknown Product 06/02/2007 21:52:23.639) Finished work item for{A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) WorkItem 06/02/2007 21:52:23.639) WorkItem=010510B0 destroyed, 2items left WorkItem 06/02/2007 21:52:23.639) WorkItem=010510E0 destroyed, 1items left SetupJob 06/02/2007 21:52:23.639) Job=007F3060, executing actions:WorkItem 06/02/2007 21:52:23.640) WorkItem=007F8EA8 destroyed, 0items left SetupJob 06/02/2007 21:52:23.694) Destroying Job=007F3060ServiceData 06/02/2007 21:52:23.695) Saved service config (result=0x0)[C:\ProgramData\WindowsLiveInstaller\products.cfg] WLSetupSvc 06/02/2007 21:52:23.698) Final module lock has beenreleased, stopping service WLSetupSvc 06/02/2007 21:52:23.699) Exiting instance (0x0)EventQueue 06/02/2007 21:52:23.700) Successful queue shutdown in 0 msecThanks and Regards, Rudi "Jonathan Kay [MVP]" wrote: > Greetings, > > Try this -- click Start, type "%programfiles%\Windows Live" and hit Enter. Then right-click > the Installer folder and choose Delete. > > Next, click Start again, type "%programdata%", hit Enter and delete the Windows Live > Installer and WLInstaller folders. > > Now try again. > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2007 Jonathan Kay. > You *must* contact me for redistribution rights. > -- > > "Rudi Visser" <Rudi > wrote in message > news:3FBFBD70-C204-49F3-998E-... > >I have run the installer both as an Administrator, and normally. > > > > The box comes up saying 'Please wait while we prepare your computer for the > > installation', or something like that anyway (The screen after clicking > > Accept). > > > > Sometimes it says 'Windows Live Wave 2 Suite' (I think) and then closes. > > Other times it will just close. > > > > Here's my log: > > WLSetupSvc 06/02/2007 20:12:01.190) Launching new service instance> > (PID=0xc04) > > WLSetupSvc 06/02/2007 20:12:01.190) Version: 12.0.1202.0516> > WLSetupSvc 06/02/2007 20:12:01.190) Flavor: ship> > WLSetupSvc 06/02/2007 20:12:01.190) Image: C:\Program Files\Windows> > Live\installer\WLSetupSvc.exe > > SetupJob 06/02/2007 20:12:01.210) Creating Job=011F3060> > ServiceData 06/02/2007 20:12:01.302) Loading config> > 'C:\ProgramData\WindowsLiveInstaller\products.cfg' > > Product 06/02/2007 20:12:01.451)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > > Product 06/02/2007 20:12:01.451)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > Package.Version=4.100.313.1 > > Product 06/02/2007 20:12:01.452)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > > Product 06/02/2007 20:12:01.452)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > MSI.Version=4.100.313.1 > > Product 06/02/2007 20:12:01.801)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > > Product 06/02/2007 20:12:01.801)> > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> > > installed > > ServiceData 06/02/2007 20:12:01.801) Added product> > '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 > > Product 06/02/2007 20:12:01.929)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > > Product 06/02/2007 20:12:01.929)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > > Package.Version=8.5.1235.0517 > > Product 06/02/2007 20:12:02.004)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > > Product 06/02/2007 20:12:02.005)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > > Product 06/02/2007 20:12:02.005)> > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> > > downloaded > > ServiceData 06/02/2007 20:12:02.005) Added product> > '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 > > ServiceData 06/02/2007 20:12:02.005) Config load result=0x1> > SetupJob 06/02/2007 20:12:02.060) Executing Job=011F3060, Process=1254> > JobInit 06/02/2007 20:12:02.060) JobInit=011F8EB0, security checks> > passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0 Impersonating> > user Rudi-Laptop\Rudi > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0, Loading source> > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' > > JobInit 06/02/2007 20:12:02.189) JobInit=011F8EB0 using> > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source > > JobInit 06/02/2007 20:12:02.248) Reverted to SELF> > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, Market=en-gb> > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, using existing> > product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) > > Product 06/02/2007 20:12:02.261)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > > Product 06/02/2007 20:12:02.261)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > Package.Version=4.100.313.1 > > Product 06/02/2007 20:12:02.297)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > > Product 06/02/2007 20:12:02.297)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > MSI.Version=4.100.313.1 > > Product 06/02/2007 20:12:02.297)> > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > > Product 06/02/2007 20:12:02.297)> > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed installed -> > > installed > > JobInit 06/02/2007 20:12:02.297) JobInit=011F8EB0, using existing> > product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) > > Product 06/02/2007 20:12:02.600)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > > Product 06/02/2007 20:12:02.600)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > > Package.Version=8.5.1235.0517 > > Product 06/02/2007 20:12:02.601)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > > Product 06/02/2007 20:12:02.601)> > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > > Product 06/02/2007 20:12:02.601)> > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloaded -> > > downloaded > > JobInit 06/02/2007 20:12:02.642) JobInit=011F8EB0, manifest load> > finished (0x1) > > SetupService 06/02/2007 20:12:02.642) Connection from Process=c04,> > AppId=WindowsLiveSuite > > SetupService 06/02/2007 20:12:02.642) Connecting process="C:\Program> > Files\Windows Live\installer\WLSetupSvc.exe" > > SetupService 06/02/2007 20:12:02.650) Connection Process=c04,> > AppId=WindowsLiveSuite, result=0x0 > > SetupJob 06/02/2007 20:12:02.650) Job=011F3060, Market 'en-gb' is> > invalid for this service (en-us) > > LOG 06/02/2007 20:12:02.696) Removing old logfile :> > 2007-06-02_18-02_4c0.log > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060 finished with> > result=0x80004005 > > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> > !ERROR! 06/02/2007 20:12:02) Job=011F3060 failed to finish> > successfully > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060, executing actions:> > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> > !ERROR! 06/02/2007 20:12:02) Job=011F3060, Execute() failed> > SetupJob 06/02/2007 20:12:02.754) Destroying Job=011F3060> > ServiceData 06/02/2007 20:12:02.755) Saved service config (result=0x0)> > [C:\ProgramData\WindowsLiveInstaller\products.cfg] > > LOG 06/02/2007 20:12:02.755) Removing old logfile :> > 2007-06-02_18-04_ebc.log > > LOG 06/02/2007 20:12:02.756) Removing old logfile :> > 2007-06-02_18-05_8e8.log > > LOG 06/02/2007 20:12:02.756) Removing old logfile :> > 2007-06-02_18-06_1dcc.log > > WorkItem 06/02/2007 20:12:02.810) WorkItem=011F8F78 destroyed, 0> > items left > > WLSetupSvc 06/02/2007 20:12:02.810) Final module lock has been> > released, stopping service > > WLSetupSvc 06/02/2007 20:12:02.811) Exiting instance (0x0)> > EventQueue 06/02/2007 20:12:02.811) Successful queue shutdown in 0 msec> > > > |
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Rudi Visser
Guest
Posts: n/a
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Woop Woop!
Nevermind Jonathan, I simply went up a directory (../) from the logs folder after I ran the install, and into the Products folder, and find a nice Installer Package in there! That did the trick! Thanks for that. "Rudi Visser" wrote: > Hey Jonathan! > > Thanks for that, I *think* I got a bit further this time, the box is still > disappearing, but the error log is COMPLETELY Different. > > Take a look! > > WLSetupSvc 06/02/2007 21:52:22.431) Launching new service instance> (PID=0x310) > WLSetupSvc 06/02/2007 21:52:22.431) Version: 12.0.1202.0516> WLSetupSvc 06/02/2007 21:52:22.432) Flavor: ship> WLSetupSvc 06/02/2007 21:52:22.432) Image: C:\Program Files\Windows> Live\installer\WLSetupSvc.exe > SetupJob 06/02/2007 21:52:22.451) Creating Job=007F3060> ServiceData 06/02/2007 21:52:22.673) Loading config> 'C:\ProgramData\WindowsLiveInstaller\products.cfg' > ServiceData 06/02/2007 21:52:22.676) Config load result=0x1> SetupJob 06/02/2007 21:52:22.803) Executing Job=007F3060, Process=b2c> JobInit 06/02/2007 21:52:22.804) JobInit=007F8280, security checks> passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) > JobInit 06/02/2007 21:52:22.804) JobInit=007F8280 Impersonating> user Rudi-Laptop\Rudi > JobInit 06/02/2007 21:52:22.879) JobInit=007F8280, Loading source> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' > JobInit 06/02/2007 21:52:23.111) JobInit=007F8280 using> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source > JobInit 06/02/2007 21:52:23.111) Reverted to SELF> JobInit 06/02/2007 21:52:23.111) JobInit=007F8280, Market=en-gb> JobInit 06/02/2007 21:52:23.112) JobInit=007F8280, Found new> product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) > ServiceData 06/02/2007 21:52:23.190) Added product> '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 > JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, Found new> product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) > ServiceData 06/02/2007 21:52:23.190) Added product> '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 > JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, manifest load> finished (0x1) > SetupService 06/02/2007 21:52:23.190) Connection from Process=310,> AppId=WindowsLiveSuite > SetupService 06/02/2007 21:52:23.244) Connecting process="C:\Program> Files\Windows Live\installer\WLSetupSvc.exe" > SetupService 06/02/2007 21:52:23.251) Connection Process=310,> AppId=WindowsLiveSuite, result=0x0 > WorkItem 06/02/2007 21:52:23.252) WorkItem=007F8EA8 destroyed, 1> items left > SetupJob 06/02/2007 21:52:23.252) Job=007F3060 entering DoWork()> SetupJob 06/02/2007 21:52:23.252) Job=007F3060, executing actions:> Product 06/02/2007 21:52:23.301) Preparing> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} for download > Product 06/02/2007 21:52:23.301)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} Pending status changed: unknown > -> downloaded > Product 06/02/2007 21:52:23.301) Creating work item for> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) > Product 06/02/2007 21:52:23.301) Preparing> {A26D7C8B-875D-48E2-BED1-7168268D022A} for download > ProdDownload 06/02/2007 21:52:23.301) Downloding> product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} > Product 06/02/2007 21:52:23.339)> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A} Pending status changed: unknown > -> downloaded > Product 06/02/2007 21:52:23.339) Creating work item for> {A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) > SetupJob 06/02/2007 21:52:23.339) Job=007F3060 leaving DoWork()> WorkItem 06/02/2007 21:52:23.339) WorkItem=01050E68 destroyed, 2> items left > ProdDownload 06/02/2007 21:52:23.339) Downloding> product={A26D7C8B-875D-48E2-BED1-7168268D022A} > Product 06/02/2007 21:52:23.411)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> > downloading > Product 06/02/2007 21:52:23.411)> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> > downloading > Product 06/02/2007 21:52:23.412)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed downloading -> > error > !ERROR! 06/02/2007 21:52:23) SOURCE=ProdDownload, CODE=0x800700b7> !ERROR! 06/02/2007 21:52:23)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} download failed > ServiceData 06/02/2007 21:52:23.417) Saved service config (result=0x0)> [C:\ProgramData\WindowsLiveInstaller\products.cfg] > ProdDownload 06/02/2007 21:52:23.527) Downlaoded> Product={A26D7C8B-875D-48E2-BED1-7168268D022A} to > 'C:\ProgramData\WindowsLiveInstaller\Product\{A26D 7C8B-875D-48E2-BED1-7168268D022A}_8_5_1235_0517_a9b0ac.msi' > Product 06/02/2007 21:52:23.527)> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloading -> > downloaded > SetupJob 06/02/2007 21:52:23.527) Job=007F3060 Unit Install/Download> result=0x800700b7 > SetupJob 06/02/2007 21:52:23.528) Job=007F3060 Unit Install/Download> result=0x0 > SetupJob 06/02/2007 21:52:23.528) Job=007F3060 finished with> result=0x800700b7 > ServiceData 06/02/2007 21:52:23.605) Saved service config (result=0x0)> [C:\ProgramData\WindowsLiveInstaller\products.cfg] > Product 06/02/2007 21:52:23.605) Finished work item for> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) > Product 06/02/2007 21:52:23.605)> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} is in error, determing current > state > !ERROR! 06/02/2007 21:52:23) SOURCE=SetupJob, CODE=0x800700b7> !ERROR! 06/02/2007 21:52:23) Job=007F3060 failed to finish> successfully > Product 06/02/2007 21:52:23.606)> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> unknown > Product 06/02/2007 21:52:23.639) Finished work item for> {A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) > WorkItem 06/02/2007 21:52:23.639) WorkItem=010510B0 destroyed, 2> items left > WorkItem 06/02/2007 21:52:23.639) WorkItem=010510E0 destroyed, 1> items left > SetupJob 06/02/2007 21:52:23.639) Job=007F3060, executing actions:> WorkItem 06/02/2007 21:52:23.640) WorkItem=007F8EA8 destroyed, 0> items left > SetupJob 06/02/2007 21:52:23.694) Destroying Job=007F3060> ServiceData 06/02/2007 21:52:23.695) Saved service config (result=0x0)> [C:\ProgramData\WindowsLiveInstaller\products.cfg] > WLSetupSvc 06/02/2007 21:52:23.698) Final module lock has been> released, stopping service > WLSetupSvc 06/02/2007 21:52:23.699) Exiting instance (0x0)> EventQueue 06/02/2007 21:52:23.700) Successful queue shutdown in 0 msec> > Thanks and Regards, > > Rudi > > "Jonathan Kay [MVP]" wrote: > > > Greetings, > > > > Try this -- click Start, type "%programfiles%\Windows Live" and hit Enter. Then right-click > > the Installer folder and choose Delete. > > > > Next, click Start again, type "%programdata%", hit Enter and delete the Windows Live > > Installer and WLInstaller folders. > > > > Now try again. > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2007 Jonathan Kay. > > You *must* contact me for redistribution rights. > > -- > > > > "Rudi Visser" <Rudi > wrote in message > > news:3FBFBD70-C204-49F3-998E-... > > >I have run the installer both as an Administrator, and normally. > > > > > > The box comes up saying 'Please wait while we prepare your computer for the > > > installation', or something like that anyway (The screen after clicking > > > Accept). > > > > > > Sometimes it says 'Windows Live Wave 2 Suite' (I think) and then closes. > > > Other times it will just close. > > > > > > Here's my log: > > > WLSetupSvc 06/02/2007 20:12:01.190) Launching new service instance> > > (PID=0xc04) > > > WLSetupSvc 06/02/2007 20:12:01.190) Version: 12.0.1202.0516> > > WLSetupSvc 06/02/2007 20:12:01.190) Flavor: ship> > > WLSetupSvc 06/02/2007 20:12:01.190) Image: C:\Program Files\Windows> > > Live\installer\WLSetupSvc.exe > > > SetupJob 06/02/2007 20:12:01.210) Creating Job=011F3060> > > ServiceData 06/02/2007 20:12:01.302) Loading config> > > 'C:\ProgramData\WindowsLiveInstaller\products.cfg' > > > Product 06/02/2007 20:12:01.451)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > > > Product 06/02/2007 20:12:01.451)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > > Package.Version=4.100.313.1 > > > Product 06/02/2007 20:12:01.452)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > > > Product 06/02/2007 20:12:01.452)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > > MSI.Version=4.100.313.1 > > > Product 06/02/2007 20:12:01.801)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > > > Product 06/02/2007 20:12:01.801)> > > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> > > > installed > > > ServiceData 06/02/2007 20:12:01.801) Added product> > > '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 > > > Product 06/02/2007 20:12:01.929)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > > > Product 06/02/2007 20:12:01.929)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > > > Package.Version=8.5.1235.0517 > > > Product 06/02/2007 20:12:02.004)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > > > Product 06/02/2007 20:12:02.005)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > > > Product 06/02/2007 20:12:02.005)> > > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> > > > downloaded > > > ServiceData 06/02/2007 20:12:02.005) Added product> > > '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 > > > ServiceData 06/02/2007 20:12:02.005) Config load result=0x1> > > SetupJob 06/02/2007 20:12:02.060) Executing Job=011F3060, Process=1254> > > JobInit 06/02/2007 20:12:02.060) JobInit=011F8EB0, security checks> > > passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) > > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0 Impersonating> > > user Rudi-Laptop\Rudi > > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0, Loading source> > > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' > > > JobInit 06/02/2007 20:12:02.189) JobInit=011F8EB0 using> > > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source > > > JobInit 06/02/2007 20:12:02.248) Reverted to SELF> > > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, Market=en-gb> > > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, using existing> > > product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) > > > Product 06/02/2007 20:12:02.261)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, > > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, > > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} > > > Product 06/02/2007 20:12:02.261)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > > Package.Version=4.100.313.1 > > > Product 06/02/2007 20:12:02.297)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 > > > Product 06/02/2007 20:12:02.297)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, > > > MSI.Version=4.100.313.1 > > > Product 06/02/2007 20:12:02.297)> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed > > > Product 06/02/2007 20:12:02.297)> > > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed installed -> > > > installed > > > JobInit 06/02/2007 20:12:02.297) JobInit=011F8EB0, using existing> > > product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) > > > Product 06/02/2007 20:12:02.600)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, > > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, > > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} > > > Product 06/02/2007 20:12:02.600)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, > > > Package.Version=8.5.1235.0517 > > > Product 06/02/2007 20:12:02.601)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 > > > Product 06/02/2007 20:12:02.601)> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded > > > Product 06/02/2007 20:12:02.601)> > > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloaded -> > > > downloaded > > > JobInit 06/02/2007 20:12:02.642) JobInit=011F8EB0, manifest load> > > finished (0x1) > > > SetupService 06/02/2007 20:12:02.642) Connection from Process=c04,> > > AppId=WindowsLiveSuite > > > SetupService 06/02/2007 20:12:02.642) Connecting process="C:\Program> > > Files\Windows Live\installer\WLSetupSvc.exe" > > > SetupService 06/02/2007 20:12:02.650) Connection Process=c04,> > > AppId=WindowsLiveSuite, result=0x0 > > > SetupJob 06/02/2007 20:12:02.650) Job=011F3060, Market 'en-gb' is> > > invalid for this service (en-us) > > > LOG 06/02/2007 20:12:02.696) Removing old logfile :> > > 2007-06-02_18-02_4c0.log > > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060 finished with> > > result=0x80004005 > > > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> > > !ERROR! 06/02/2007 20:12:02) Job=011F3060 failed to finish> > > successfully > > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060, executing actions:> > > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005> > > !ERROR! 06/02/2007 20:12:02) Job=011F3060, Execute() failed> > > SetupJob 06/02/2007 20:12:02.754) Destroying Job=011F3060> > > ServiceData 06/02/2007 20:12:02.755) Saved service config (result=0x0)> > > [C:\ProgramData\WindowsLiveInstaller\products.cfg] > > > LOG 06/02/2007 20:12:02.755) Removing old logfile :> > > 2007-06-02_18-04_ebc.log > > > LOG 06/02/2007 20:12:02.756) Removing old logfile :> > > 2007-06-02_18-05_8e8.log > > > LOG 06/02/2007 20:12:02.756) Removing old logfile :> > > 2007-06-02_18-06_1dcc.log > > > WorkItem 06/02/2007 20:12:02.810) WorkItem=011F8F78 destroyed, 0> > > items left > > > WLSetupSvc 06/02/2007 20:12:02.810) Final module lock has been> > > released, stopping service > > > WLSetupSvc 06/02/2007 20:12:02.811) Exiting instance (0x0)> > > EventQueue 06/02/2007 20:12:02.811) Successful queue shutdown in 0 msec> > > > > > > |
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Jonathan Kay [MVP]
Guest
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Hi,
Nice, and thanks for the feedback ![]() -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Rudi Visser" <> wrote in message news:FF8AA292-B0B4-4F64-86C8-... > Woop Woop! > > Nevermind Jonathan, I simply went up a directory (../) from the logs folder > after I ran the install, and into the Products folder, and find a nice > Installer Package in there! > > That did the trick! > > Thanks for that. > > "Rudi Visser" wrote: > >> Hey Jonathan! >> >> Thanks for that, I *think* I got a bit further this time, the box is still >> disappearing, but the error log is COMPLETELY Different. >> >> Take a look! >> >> WLSetupSvc 06/02/2007 21:52:22.431) Launching new service instance>> (PID=0x310) >> WLSetupSvc 06/02/2007 21:52:22.431) Version: 12.0.1202.0516>> WLSetupSvc 06/02/2007 21:52:22.432) Flavor: ship>> WLSetupSvc 06/02/2007 21:52:22.432) Image: C:\Program Files\Windows>> Live\installer\WLSetupSvc.exe >> SetupJob 06/02/2007 21:52:22.451) Creating Job=007F3060>> ServiceData 06/02/2007 21:52:22.673) Loading config>> 'C:\ProgramData\WindowsLiveInstaller\products.cfg' >> ServiceData 06/02/2007 21:52:22.676) Config load result=0x1>> SetupJob 06/02/2007 21:52:22.803) Executing Job=007F3060, Process=b2c>> JobInit 06/02/2007 21:52:22.804) JobInit=007F8280, security checks>> passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) >> JobInit 06/02/2007 21:52:22.804) JobInit=007F8280 Impersonating>> user Rudi-Laptop\Rudi >> JobInit 06/02/2007 21:52:22.879) JobInit=007F8280, Loading source>> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' >> JobInit 06/02/2007 21:52:23.111) JobInit=007F8280 using>> 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source >> JobInit 06/02/2007 21:52:23.111) Reverted to SELF>> JobInit 06/02/2007 21:52:23.111) JobInit=007F8280, Market=en-gb>> JobInit 06/02/2007 21:52:23.112) JobInit=007F8280, Found new>> product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) >> ServiceData 06/02/2007 21:52:23.190) Added product>> '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 >> JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, Found new>> product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) >> ServiceData 06/02/2007 21:52:23.190) Added product>> '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 >> JobInit 06/02/2007 21:52:23.190) JobInit=007F8280, manifest load>> finished (0x1) >> SetupService 06/02/2007 21:52:23.190) Connection from Process=310,>> AppId=WindowsLiveSuite >> SetupService 06/02/2007 21:52:23.244) Connecting process="C:\Program>> Files\Windows Live\installer\WLSetupSvc.exe" >> SetupService 06/02/2007 21:52:23.251) Connection Process=310,>> AppId=WindowsLiveSuite, result=0x0 >> WorkItem 06/02/2007 21:52:23.252) WorkItem=007F8EA8 destroyed, 1>> items left >> SetupJob 06/02/2007 21:52:23.252) Job=007F3060 entering DoWork()>> SetupJob 06/02/2007 21:52:23.252) Job=007F3060, executing actions:>> Product 06/02/2007 21:52:23.301) Preparing>> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} for download >> Product 06/02/2007 21:52:23.301)>> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} Pending status changed: unknown >> -> downloaded >> Product 06/02/2007 21:52:23.301) Creating work item for>> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) >> Product 06/02/2007 21:52:23.301) Preparing>> {A26D7C8B-875D-48E2-BED1-7168268D022A} for download >> ProdDownload 06/02/2007 21:52:23.301) Downloding>> product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} >> Product 06/02/2007 21:52:23.339)>> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A} Pending status changed: unknown >> -> downloaded >> Product 06/02/2007 21:52:23.339) Creating work item for>> {A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) >> SetupJob 06/02/2007 21:52:23.339) Job=007F3060 leaving DoWork()>> WorkItem 06/02/2007 21:52:23.339) WorkItem=01050E68 destroyed, 2>> items left >> ProdDownload 06/02/2007 21:52:23.339) Downloding>> product={A26D7C8B-875D-48E2-BED1-7168268D022A} >> Product 06/02/2007 21:52:23.411)>> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> >> downloading >> Product 06/02/2007 21:52:23.411)>> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> >> downloading >> Product 06/02/2007 21:52:23.412)>> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed downloading -> >> error >> !ERROR! 06/02/2007 21:52:23) SOURCE=ProdDownload, CODE=0x800700b7>> !ERROR! 06/02/2007 21:52:23)>> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} download failed >> ServiceData 06/02/2007 21:52:23.417) Saved service config (result=0x0)>> [C:\ProgramData\WindowsLiveInstaller\products.cfg] >> ProdDownload 06/02/2007 21:52:23.527) Downlaoded>> Product={A26D7C8B-875D-48E2-BED1-7168268D022A} to >> 'C:\ProgramData\WindowsLiveInstaller\Product\{A26D 7C8B-875D-48E2-BED1-7168268D022A}_8_5_1235_0517_a9b0ac.msi' >> Product 06/02/2007 21:52:23.527)>> Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloading -> >> downloaded >> SetupJob 06/02/2007 21:52:23.527) Job=007F3060 Unit Install/Download>> result=0x800700b7 >> SetupJob 06/02/2007 21:52:23.528) Job=007F3060 Unit Install/Download>> result=0x0 >> SetupJob 06/02/2007 21:52:23.528) Job=007F3060 finished with>> result=0x800700b7 >> ServiceData 06/02/2007 21:52:23.605) Saved service config (result=0x0)>> [C:\ProgramData\WindowsLiveInstaller\products.cfg] >> Product 06/02/2007 21:52:23.605) Finished work item for>> {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (type=DownloadProduct) >> Product 06/02/2007 21:52:23.605)>> Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379} is in error, determing current >> state >> !ERROR! 06/02/2007 21:52:23) SOURCE=SetupJob, CODE=0x800700b7>> !ERROR! 06/02/2007 21:52:23) Job=007F3060 failed to finish>> successfully >> Product 06/02/2007 21:52:23.606)>> Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> unknown >> Product 06/02/2007 21:52:23.639) Finished work item for>> {A26D7C8B-875D-48E2-BED1-7168268D022A} (type=DownloadProduct) >> WorkItem 06/02/2007 21:52:23.639) WorkItem=010510B0 destroyed, 2>> items left >> WorkItem 06/02/2007 21:52:23.639) WorkItem=010510E0 destroyed, 1>> items left >> SetupJob 06/02/2007 21:52:23.639) Job=007F3060, executing actions:>> WorkItem 06/02/2007 21:52:23.640) WorkItem=007F8EA8 destroyed, 0>> items left >> SetupJob 06/02/2007 21:52:23.694) Destroying Job=007F3060>> ServiceData 06/02/2007 21:52:23.695) Saved service config (result=0x0)>> [C:\ProgramData\WindowsLiveInstaller\products.cfg] >> WLSetupSvc 06/02/2007 21:52:23.698) Final module lock has been>> released, stopping service >> WLSetupSvc 06/02/2007 21:52:23.699) Exiting instance (0x0)>> EventQueue 06/02/2007 21:52:23.700) Successful queue shutdown in 0 msec>> >> Thanks and Regards, >> >> Rudi >> >> "Jonathan Kay [MVP]" wrote: >> >> > Greetings, >> > >> > Try this -- click Start, type "%programfiles%\Windows Live" and hit Enter. Then >> > right-click >> > the Installer folder and choose Delete. >> > >> > Next, click Start again, type "%programdata%", hit Enter and delete the Windows Live >> > Installer and WLInstaller folders. >> > >> > Now try again. >> > >> > -- >> > Jonathan Kay >> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger >> > Associate Expert >> > http://www.microsoft.com/windowsxp/expertzone/ >> > Messenger Resources - http://messenger.jonathankay.com >> > All posts unless otherwise specified are (c) 2007 Jonathan Kay. >> > You *must* contact me for redistribution rights. >> > -- >> > >> > "Rudi Visser" <Rudi > wrote in message >> > news:3FBFBD70-C204-49F3-998E-... >> > >I have run the installer both as an Administrator, and normally. >> > > >> > > The box comes up saying 'Please wait while we prepare your computer for the >> > > installation', or something like that anyway (The screen after clicking >> > > Accept). >> > > >> > > Sometimes it says 'Windows Live Wave 2 Suite' (I think) and then closes. >> > > Other times it will just close. >> > > >> > > Here's my log: >> > > WLSetupSvc 06/02/2007 20:12:01.190) Launching new service instance>> > > (PID=0xc04) >> > > WLSetupSvc 06/02/2007 20:12:01.190) Version: 12.0.1202.0516>> > > WLSetupSvc 06/02/2007 20:12:01.190) Flavor: ship>> > > WLSetupSvc 06/02/2007 20:12:01.190) Image: C:\Program Files\Windows>> > > Live\installer\WLSetupSvc.exe >> > > SetupJob 06/02/2007 20:12:01.210) Creating Job=011F3060>> > > ServiceData 06/02/2007 20:12:01.302) Loading config>> > > 'C:\ProgramData\WindowsLiveInstaller\products.cfg' >> > > Product 06/02/2007 20:12:01.451)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, >> > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, >> > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} >> > > Product 06/02/2007 20:12:01.451)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, >> > > Package.Version=4.100.313.1 >> > > Product 06/02/2007 20:12:01.452)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 >> > > Product 06/02/2007 20:12:01.452)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, >> > > MSI.Version=4.100.313.1 >> > > Product 06/02/2007 20:12:01.801)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed >> > > Product 06/02/2007 20:12:01.801)>> > > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed unknown -> >> > > installed >> > > ServiceData 06/02/2007 20:12:01.801) Added product>> > > '{31BB3B1C-5A3D-4E68-82A1-3C166F03C379}', result=0x0 >> > > Product 06/02/2007 20:12:01.929)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, >> > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, >> > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} >> > > Product 06/02/2007 20:12:01.929)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, >> > > Package.Version=8.5.1235.0517 >> > > Product 06/02/2007 20:12:02.004)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 >> > > Product 06/02/2007 20:12:02.005)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded >> > > Product 06/02/2007 20:12:02.005)>> > > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed unknown -> >> > > downloaded >> > > ServiceData 06/02/2007 20:12:02.005) Added product>> > > '{A26D7C8B-875D-48E2-BED1-7168268D022A}', result=0x0 >> > > ServiceData 06/02/2007 20:12:02.005) Config load result=0x1>> > > SetupJob 06/02/2007 20:12:02.060) Executing Job=011F3060, Process=1254>> > > JobInit 06/02/2007 20:12:02.060) JobInit=011F8EB0, security checks>> > > passed (Auth=6, Imp=3, User=Rudi-Laptop\Rudi) >> > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0 Impersonating>> > > user Rudi-Laptop\Rudi >> > > JobInit 06/02/2007 20:12:02.061) JobInit=011F8EB0, Loading source>> > > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' >> > > JobInit 06/02/2007 20:12:02.189) JobInit=011F8EB0 using>> > > 'C:\Users\Rudi\Desktop\Install_WLMessenger.exe' as source >> > > JobInit 06/02/2007 20:12:02.248) Reverted to SELF>> > > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, Market=en-gb>> > > JobInit 06/02/2007 20:12:02.249) JobInit=011F8EB0, using existing>> > > product {31BB3B1C-5A3D-4E68-82A1-3C166F03C379} (4.100.313.1) >> > > Product 06/02/2007 20:12:02.261)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, >> > > Version={49672EC2-171B-47B4-8CE7-50D7806360D7}, >> > > Package.ProductCode={49672EC2-171B-47B4-8CE7-50D7806360D7} >> > > Product 06/02/2007 20:12:02.261)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, >> > > Package.Version=4.100.313.1 >> > > Product 06/02/2007 20:12:02.297)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, MsiQueryProductState=5 >> > > Product 06/02/2007 20:12:02.297)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Version=4.100.313.1, >> > > MSI.Version=4.100.313.1 >> > > Product 06/02/2007 20:12:02.297)>> > > Product={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, determined status installed >> > > Product 06/02/2007 20:12:02.297)>> > > Unit={31BB3B1C-5A3D-4E68-82A1-3C166F03C379}, Status changed installed -> >> > > installed >> > > JobInit 06/02/2007 20:12:02.297) JobInit=011F8EB0, using existing>> > > product {A26D7C8B-875D-48E2-BED1-7168268D022A} (8.5.1235.0517) >> > > Product 06/02/2007 20:12:02.600)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, >> > > Version={7E79388B-471C-4F3E-982B-8C9406433254}, >> > > Package.ProductCode={7E79388B-471C-4F3E-982B-8C9406433254} >> > > Product 06/02/2007 20:12:02.600)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, Version=8.5.1235.0517, >> > > Package.Version=8.5.1235.0517 >> > > Product 06/02/2007 20:12:02.601)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, MsiQueryProductState=-1 >> > > Product 06/02/2007 20:12:02.601)>> > > Product={A26D7C8B-875D-48E2-BED1-7168268D022A}, determined status downloaded >> > > Product 06/02/2007 20:12:02.601)>> > > Unit={A26D7C8B-875D-48E2-BED1-7168268D022A}, Status changed downloaded -> >> > > downloaded >> > > JobInit 06/02/2007 20:12:02.642) JobInit=011F8EB0, manifest load>> > > finished (0x1) >> > > SetupService 06/02/2007 20:12:02.642) Connection from Process=c04,>> > > AppId=WindowsLiveSuite >> > > SetupService 06/02/2007 20:12:02.642) Connecting process="C:\Program>> > > Files\Windows Live\installer\WLSetupSvc.exe" >> > > SetupService 06/02/2007 20:12:02.650) Connection Process=c04,>> > > AppId=WindowsLiveSuite, result=0x0 >> > > SetupJob 06/02/2007 20:12:02.650) Job=011F3060, Market 'en-gb' is>> > > invalid for this service (en-us) >> > > LOG 06/02/2007 20:12:02.696) Removing old logfile :>> > > 2007-06-02_18-02_4c0.log >> > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060 finished with>> > > result=0x80004005 >> > > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005>> > > !ERROR! 06/02/2007 20:12:02) Job=011F3060 failed to finish>> > > successfully >> > > SetupJob 06/02/2007 20:12:02.697) Job=011F3060, executing actions:>> > > !ERROR! 06/02/2007 20:12:02) SOURCE=SetupJob, CODE=0x80004005>> > > !ERROR! 06/02/2007 20:12:02) Job=011F3060, Execute() failed>> > > SetupJob 06/02/2007 20:12:02.754) Destroying Job=011F3060>> > > ServiceData 06/02/2007 20:12:02.755) Saved service config (result=0x0)>> > > [C:\ProgramData\WindowsLiveInstaller\products.cfg] >> > > LOG 06/02/2007 20:12:02.755) Removing old logfile :>> > > 2007-06-02_18-04_ebc.log >> > > LOG 06/02/2007 20:12:02.756) Removing old logfile :>> > > 2007-06-02_18-05_8e8.log >> > > LOG 06/02/2007 20:12:02.756) Removing old logfile :>> > > 2007-06-02_18-06_1dcc.log >> > > WorkItem 06/02/2007 20:12:02.810) WorkItem=011F8F78 destroyed, 0>> > > items left >> > > WLSetupSvc 06/02/2007 20:12:02.810) Final module lock has been>> > > released, stopping service >> > > WLSetupSvc 06/02/2007 20:12:02.811) Exiting instance (0x0)>> > > EventQueue 06/02/2007 20:12:02.811) Successful queue shutdown in 0 msec>> > > >> > >> > |
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