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Windows XP Automatic Updates Problem

 
 
oryxncrake
Guest
Posts: n/a

 
      06-28-2009

Hello,

I recently installed an update for Windows XP through the "Automatic
Updates" window but I'm experiencing a problem where, after I successfully
installed the update, that same update keeps reappearing in the "Automatic
Updates" window as something that I need to download.
How can I get rid of this?

Thanks.
 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      06-28-2009

And the update's KB number is...?

Are you running WinXP SP2 or SP3?


oryxncrake wrote:
> I recently installed an update for Windows XP through the "Automatic
> Updates" window but I'm experiencing a problem where, after I successfully
> installed the update, that same update keeps reappearing in the "Automatic
> Updates" window as something that I need to download.
> How can I get rid of this?


 
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Ǝиçεl
Guest
Posts: n/a

 
      06-28-2009

What update was installed (KB number)
-=-

See if the information in this MSKB article,

How to troubleshoot common Windows Update, Microsoft Update, and Windows
Server Update Services installation issues

<http://support.microsoft.com/Default.aspx?kbid=906602>

helps you to resolve the problem.


:.Ǝиçεl.:
-=-
"oryxncrake" wrote:

> Hello,
>
> I recently installed an update for Windows XP through the "Automatic
> Updates" window but I'm experiencing a problem where, after I successfully
> installed the update, that same update keeps reappearing in the "Automatic
> Updates" window as something that I need to download.
> How can I get rid of this?
>
> Thanks.

 
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Shenan Stanley
Guest
Posts: n/a

 
      06-28-2009

oryxncrake wrote:
> I recently installed an update for Windows XP through the "Automatic
> Updates" window but I'm experiencing a problem where, after I
> successfully installed the update, that same update keeps
> reappearing in the "Automatic Updates" window as something that I
> need to download.
>
> How can I get rid of this?


*grin*

You'd figure somone who keeps getting something repeatedly thrown at them
would provide the exact name (in this case - KB######) of the thing being
repeatedly thrown at them. ;-)

With that - more precise instructions can be given. Without it:

How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update
http://support.microsoft.com/kb/910339

Then I suggest:

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Search your registry for %fystem and replace the "f" with an "s". May be
three or four matches.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

and..

Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.

Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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oryxncrake
Guest
Posts: n/a

 
      06-28-2009

Oops, sorry. It's KB954430 (Security Update for Microsoft XML Core Services
4.0 SP2).

"Shenan Stanley" wrote:

> oryxncrake wrote:
> > I recently installed an update for Windows XP through the "Automatic
> > Updates" window but I'm experiencing a problem where, after I
> > successfully installed the update, that same update keeps
> > reappearing in the "Automatic Updates" window as something that I
> > need to download.
> >
> > How can I get rid of this?

>
> *grin*
>
> You'd figure somone who keeps getting something repeatedly thrown at them
> would provide the exact name (in this case - KB######) of the thing being
> repeatedly thrown at them. ;-)
>
> With that - more precise instructions can be given. Without it:
>
> How to troubleshoot Windows Update or Microsoft Update when you are
> repeatedly offered an update
> http://support.microsoft.com/kb/910339
>
> Then I suggest:
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Search your registry for %fystem and replace the "f" with an "s". May be
> three or four matches.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> and...
>
> Download the latest version of the Windows Update agent from here (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> .... and save it to the root of your C:\ drive. After saving it to the root
> of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Then follow the instructions here:
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> and..
>
> Log on as an user with administrative rights and open Internet Explorer and
> visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
> (Every time you are about to click on something while at these web pages -
> first press and hold down the CTRL key while you click on it. You can
> release the CTRL key after clicking each time.)
>
> Once the scan is done, select just _ONE_ of the high priority updates
> (deselect any others) and install it.
>
> Reboot again.
>
> If it did work - try the web page again - selecting no more than 3-5 at a
> time.
>
> The Optional Software updates are generally safe - although I recommend
> against the "Windows Search" one and any of the "Office Live" ones for
> now. I would completely avoid the Optional Hardware updates. Also - I do
> not see any urgent need to install Internet Explorer 8 at this time.
>
> Come back - let us know if that worked.
> .... Really - come back and let everyone know if that worked.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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Shenan Stanley
Guest
Posts: n/a

 
      06-28-2009

oryxncrake wrote:
> I recently installed an update for Windows XP through the
> "Automatic Updates" window but I'm experiencing a problem where,
> after I successfully installed the update, that same update keeps
> reappearing in the "Automatic Updates" window as something that I
> need to download.
>
> How can I get rid of this?


Shenan Stanley wrote:
> *grin*
>
> You'd figure somone who keeps getting something repeatedly thrown
> at them would provide the exact name (in this case - KB######) of
> the thing being repeatedly thrown at them. ;-)
>
> With that - more precise instructions can be given. Without it:

<snipped>

oryxncrake wrote:
> Oops, sorry. It's KB954430 (Security Update for Microsoft XML Core
> Services 4.0 SP2).


With that information - an Internet search would quickly bring up an answer
I know has been given in these newsgroups several times:

Viewing the Knowledge Base Article for the update:
http://support.microsoft.com/kb/954430

Under "Known issues with this security update", you might read this:

"This security update may repeatedly appear in the update list on Microsoft
Update or on Windows Update if one of the system files is corrupted or if it
has not been updated correctly. For more information about this issue, click
the following article number to view the article in the Microsoft Knowledge
Base:

[941729] Security updates for Microsoft XML Core Services 4.0 Service Pack 2
may repeatedly appear in the update list on Microsoft Update or on Windows
Update"

Which naturally leads you here:
http://support.microsoft.com/kb/941729/

Titled: "Security updates for Microsoft XML Core Services 4.0 Service Pack 2
may repeatedly appear in the update list on Microsoft Update or on Windows
Update"

With this simple resolution:

To resolve this problem, follow these steps:
1. Click Start, click Run, type cmd, and then press ENTER.
2. At the command prompt, type
ren %windir%\System32\msxml4.dll msxml4.old
and then press ENTER.
**Note** After you press ENTER, you may receive the following
error message. "Cannot find the file specified."
Ignore this message, and go to step 3.
3. At the command prompt, type exit, and then press ENTER.
4. Visit the following Microsoft Web site:
http://www.update.microsoft.com
5. Download and then install the latest MSXML security update.

Try that - let everyone here know if it works so it can be added to the many
indefinitely archived postings about this same issue and those who might
search some time in the future may resolve their problem more quickly and
easily.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      06-28-2009
Pick one or two:
http://groups.google.com/group/micro...954430+%2B+mvp

oryxncrake wrote:
> Oops, sorry. It's KB954430 (Security Update for Microsoft XML Core
> Services
> 4.0 SP2).
>
> "Shenan Stanley" wrote:
>
>> oryxncrake wrote:
>>> I recently installed an update for Windows XP through the "Automatic
>>> Updates" window but I'm experiencing a problem where, after I
>>> successfully installed the update, that same update keeps
>>> reappearing in the "Automatic Updates" window as something that I
>>> need to download.
>>>
>>> How can I get rid of this?

>>
>> *grin*
>>
>> You'd figure somone who keeps getting something repeatedly thrown at them
>> would provide the exact name (in this case - KB######) of the thing being
>> repeatedly thrown at them. ;-)
>>
>> With that - more precise instructions can be given. Without it:
>>
>> How to troubleshoot Windows Update or Microsoft Update when you are
>> repeatedly offered an update
>> http://support.microsoft.com/kb/910339
>>
>> Then I suggest:
>>
>> Download, install, run, update and perform a full scan (separately) with
>> the following two applications (freeware versions are the ones to use for
>> this):
>>
>> SuperAntiSpyware
>> http://www.superantispyware.com/
>>
>> MalwareBytes
>> http://www.malwarebytes.com/
>>
>> After performing a full scan with one and then the other and removing
>> whatever they both find completely, you may uninstall these products,
>> if you wish.
>>
>> Download and run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> Reboot.
>>
>> Search your registry for %fystem and replace the "f" with an "s". May be
>> three or four matches.
>>
>> Download/Install the latest Windows Installer (for your OS):
>> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
>> http://www.microsoft.com/downloadS/d...displaylang=en
>>
>> and...
>>
>> Download the latest version of the Windows Update agent from here (x86):
>> http://go.microsoft.com/fwlink/?LinkID=91237
>> .... and save it to the root of your C:\ drive. After saving it to the
>> root of the C:\ drive, do the following:
>>
>> Close all Internet Explorer windows and other applications.
>>
>> Start button --> RUN and type in:
>> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
>> --> Click OK.
>>
>> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click
>> on NEXT --> When it finishes installing, click on "Finish"...
>>
>> Reboot.
>>
>> Then follow the instructions here:
>>
>> How do I reset Windows Update components?
>> http://support.microsoft.com/kb/971058
>>
>> and..
>>
>> Log on as an user with administrative rights and open Internet Explorer
>> and
>> visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM
>> scan...
>> (Every time you are about to click on something while at these web
>> pages -
>> first press and hold down the CTRL key while you click on it. You can
>> release the CTRL key after clicking each time.)
>>
>> Once the scan is done, select just _ONE_ of the high priority updates
>> (deselect any others) and install it.
>>
>> Reboot again.
>>
>> If it did work - try the web page again - selecting no more than 3-5 at a
>> time.
>>
>> The Optional Software updates are generally safe - although I recommend
>> against the "Windows Search" one and any of the "Office Live" ones for
>> now. I would completely avoid the Optional Hardware updates. Also - I
>> do
>> not see any urgent need to install Internet Explorer 8 at this time.
>>
>> Come back - let us know if that worked.
>> .... Really - come back and let everyone know if that worked.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html


 
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