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Windows XP Defender (beta) automatic update keeps coming back.

 
 
DR
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Posts: n/a

 
      04-22-2006
I have installed an update repeatedly but it keeps coming back needing to be
installed. It is definition update 1.14.1406.6 for BETA Defender. When I
install I get the message "you have succesfully updated your computer". I've
even restarted my computer but it still comes right back up again. How do I
stop it? All other updates have worked fine.
 
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DHAZ
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Posts: n/a

 
      04-22-2006
I am having the same issue. Any ideas on how to fix?

"DR" wrote:

> I have installed an update repeatedly but it keeps coming back needing to be
> installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> install I get the message "you have succesfully updated your computer". I've
> even restarted my computer but it still comes right back up again. How do I
> stop it? All other updates have worked fine.

 
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Frankk
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Posts: n/a

 
      04-22-2006
I am also having the same problem Help
Frankk

"DHAZ" wrote:

> I am having the same issue. Any ideas on how to fix?
>
> "DR" wrote:
>
> > I have installed an update repeatedly but it keeps coming back needing to be
> > installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> > install I get the message "you have succesfully updated your computer". I've
> > even restarted my computer but it still comes right back up again. How do I
> > stop it? All other updates have worked fine.

 
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MowGreen [MVP]
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Posts: n/a

 
      04-22-2006
Try the steps laid out here : http://support.microsoft.com/kb/915105
Usually, they will resolve the issue.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

DR wrote:

> I have installed an update repeatedly but it keeps coming back needing to be
> installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> install I get the message "you have succesfully updated your computer". I've
> even restarted my computer but it still comes right back up again. How do I
> stop it? All other updates have worked fine.

 
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DHAZ
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Posts: n/a

 
      04-23-2006
Thanks MowGreen. I tried your suggestion, but I get the following:
Window opens and asks if I want to uninstall product. I selected "Yes" and
then I get "This installation package could not be opened. Verify that the
package exists and that you can access it, ....." Any other ideas?
Thanks for your help.

"MowGreen [MVP]" wrote:

> Try the steps laid out here : http://support.microsoft.com/kb/915105
> Usually, they will resolve the issue.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> DR wrote:
>
> > I have installed an update repeatedly but it keeps coming back needing to be
> > installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> > install I get the message "you have succesfully updated your computer". I've
> > even restarted my computer but it still comes right back up again. How do I
> > stop it? All other updates have worked fine.

>

 
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MowGreen [MVP]
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Posts: n/a

 
      04-23-2006
Did you do the following ? :

Remove the current signature file. To do this, click Start, click Run,
type Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}, and then click OK.

Or are you uninstalling it from Add/Remove Programs ?
Running the above command will remove the update.
Please show hidden files, folders, and system files :
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Then using either My Computer or Windows Explorer, navigate to

C:\WINDOWS\SoftwareDistribution\Download\Install

There should be a file in there named mpas-f.exe
Right click it, choose Properties.
The Modified date should be April 20th.
If it is present, right click it, and choose Open.

If that file does not exist, then open the C:\WINDOWS\Installer folder
Look for a file named 13c497e6.msp
That, also, will show a Modified Date of April 20th.
Right click it and choose Apply.

Did that resolve the issue ?

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


DHAZ wrote:

> Thanks MowGreen. I tried your suggestion, but I get the following:
> Window opens and asks if I want to uninstall product. I selected "Yes" and
> then I get "This installation package could not be opened. Verify that the
> package exists and that you can access it, ....." Any other ideas?
> Thanks for your help.
>
> "MowGreen [MVP]" wrote:
>
>
>>Try the steps laid out here : http://support.microsoft.com/kb/915105
>>Usually, they will resolve the issue.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>DR wrote:
>>
>>
>>>I have installed an update repeatedly but it keeps coming back needing to be
>>>installed. It is definition update 1.14.1406.6 for BETA Defender. When I
>>>install I get the message "you have succesfully updated your computer". I've
>>>even restarted my computer but it still comes right back up again. How do I
>>>stop it? All other updates have worked fine.

>>

 
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DR
Guest
Posts: n/a

 
      04-24-2006
I followed your instructions and so far no more update has shown up. I'm
hoping it worked. Thanks.


"MowGreen [MVP]" wrote:

> Did you do the following ? :
>
> Remove the current signature file. To do this, click Start, click Run,
> type Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}, and then click OK.
>
> Or are you uninstalling it from Add/Remove Programs ?
> Running the above command will remove the update.
> Please show hidden files, folders, and system files :
> http://www.xtra.co.nz/help/0,,4155-1916458,00.html
>
> Then using either My Computer or Windows Explorer, navigate to
>
> C:\WINDOWS\SoftwareDistribution\Download\Install
>
> There should be a file in there named mpas-f.exe
> Right click it, choose Properties.
> The Modified date should be April 20th.
> If it is present, right click it, and choose Open.
>
> If that file does not exist, then open the C:\WINDOWS\Installer folder
> Look for a file named 13c497e6.msp
> That, also, will show a Modified Date of April 20th.
> Right click it and choose Apply.
>
> Did that resolve the issue ?
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> DHAZ wrote:
>
> > Thanks MowGreen. I tried your suggestion, but I get the following:
> > Window opens and asks if I want to uninstall product. I selected "Yes" and
> > then I get "This installation package could not be opened. Verify that the
> > package exists and that you can access it, ....." Any other ideas?
> > Thanks for your help.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Try the steps laid out here : http://support.microsoft.com/kb/915105
> >>Usually, they will resolve the issue.
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>DR wrote:
> >>
> >>
> >>>I have installed an update repeatedly but it keeps coming back needing to be
> >>>installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> >>>install I get the message "you have succesfully updated your computer". I've
> >>>even restarted my computer but it still comes right back up again. How do I
> >>>stop it? All other updates have worked fine.
> >>

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      04-25-2006
You're welcome. If no updates were offered then the lastest definitions
installed correctly.
Let's see what happens when they come out later this week

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

DR wrote:

> I followed your instructions and so far no more update has shown up. I'm
> hoping it worked. Thanks.
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Did you do the following ? :
>>
>>Remove the current signature file. To do this, click Start, click Run,
>>type Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}, and then click OK.
>>
>>Or are you uninstalling it from Add/Remove Programs ?
>>Running the above command will remove the update.
>>Please show hidden files, folders, and system files :
>>http://www.xtra.co.nz/help/0,,4155-1916458,00.html
>>
>>Then using either My Computer or Windows Explorer, navigate to
>>
>>C:\WINDOWS\SoftwareDistribution\Download\Insta ll
>>
>>There should be a file in there named mpas-f.exe
>>Right click it, choose Properties.
>>The Modified date should be April 20th.
>>If it is present, right click it, and choose Open.
>>
>>If that file does not exist, then open the C:\WINDOWS\Installer folder
>>Look for a file named 13c497e6.msp
>>That, also, will show a Modified Date of April 20th.
>>Right click it and choose Apply.
>>
>>Did that resolve the issue ?
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>DHAZ wrote:
>>
>>
>>>Thanks MowGreen. I tried your suggestion, but I get the following:
>>>Window opens and asks if I want to uninstall product. I selected "Yes" and
>>>then I get "This installation package could not be opened. Verify that the
>>>package exists and that you can access it, ....." Any other ideas?
>>>Thanks for your help.
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Try the steps laid out here : http://support.microsoft.com/kb/915105
>>>>Usually, they will resolve the issue.
>>>>
>>>>MowGreen [MVP 2003-2006]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>DR wrote:
>>>>
>>>>
>>>>
>>>>>I have installed an update repeatedly but it keeps coming back needing to be
>>>>>installed. It is definition update 1.14.1406.6 for BETA Defender. When I
>>>>>install I get the message "you have succesfully updated your computer". I've
>>>>>even restarted my computer but it still comes right back up again. How do I
>>>>>stop it? All other updates have worked fine.
>>>>

 
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Jake
Guest
Posts: n/a

 
      04-26-2006
I just wanted to point out that if the installation package could not be
opened, please verify that the entire number is typed correctly. all "O"'s
are: "zero's" (0). It should have no problem finding the package if the
entire number is typed just as MVP wrote below.

"MowGreen [MVP]" wrote:

> You're welcome. If no updates were offered then the lastest definitions
> installed correctly.
> Let's see what happens when they come out later this week
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> DR wrote:
>
> > I followed your instructions and so far no more update has shown up. I'm
> > hoping it worked. Thanks.
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Did you do the following ? :
> >>
> >>Remove the current signature file. To do this, click Start, click Run,
> >>type Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}, and then click OK.
> >>
> >>Or are you uninstalling it from Add/Remove Programs ?
> >>Running the above command will remove the update.
> >>Please show hidden files, folders, and system files :
> >>http://www.xtra.co.nz/help/0,,4155-1916458,00.html
> >>
> >>Then using either My Computer or Windows Explorer, navigate to
> >>
> >>C:\WINDOWS\SoftwareDistribution\Download\Insta ll
> >>
> >>There should be a file in there named mpas-f.exe
> >>Right click it, choose Properties.
> >>The Modified date should be April 20th.
> >>If it is present, right click it, and choose Open.
> >>
> >>If that file does not exist, then open the C:\WINDOWS\Installer folder
> >>Look for a file named 13c497e6.msp
> >>That, also, will show a Modified Date of April 20th.
> >>Right click it and choose Apply.
> >>
> >>Did that resolve the issue ?
> >>
> >>MowGreen [MVP 2003-2006]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>DHAZ wrote:
> >>
> >>
> >>>Thanks MowGreen. I tried your suggestion, but I get the following:
> >>>Window opens and asks if I want to uninstall product. I selected "Yes" and
> >>>then I get "This installation package could not be opened. Verify that the
> >>>package exists and that you can access it, ....." Any other ideas?
> >>>Thanks for your help.
> >>>
> >>>"MowGreen [MVP]" wrote:
> >>>
> >>>
> >>>
> >>>>Try the steps laid out here : http://support.microsoft.com/kb/915105
> >>>>Usually, they will resolve the issue.
> >>>>
> >>>>MowGreen [MVP 2003-2006]
> >>>>===============
> >>>> *-343-* FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>DR wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I have installed an update repeatedly but it keeps coming back needing to be
> >>>>>installed. It is definition update 1.14.1406.6 for BETA Defender. When I
> >>>>>install I get the message "you have succesfully updated your computer". I've
> >>>>>even restarted my computer but it still comes right back up again. How do I
> >>>>>stop it? All other updates have worked fine.
> >>>>

>

 
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