Windows XP Drivers

My DVD/CDROM will not work because of the following message given in the
properties in the device manager: "Windows cannot load the device driver for
this hardware. The driver may be corrupted or missing. (Code 39)" I have
tried using hele and support which did not resolve the issue, how or where
can I download these Windows XP drivers as Windows Updates does not realize I
have a problem ?
--
12many

I should add that I have been using the DVD/CDROM on my computer for 2yrs and
never had a problem till now, I have downloaded SP2 but still have the issue,
so really need to know where or how to download the drivers. Really need Help
--
12many


"tata" wrote:

> My DVD/CDROM will not work because of the following message given in the
> properties in the device manager: "Windows cannot load the device driver for
> this hardware. The driver may be corrupted or missing. (Code 39)" I have
> tried using hele and support which did not resolve the issue, how or where
> can I download these Windows XP drivers as Windows Updates does not realize I
> have a problem ?
> --
> 12many

Check and see if this article describes your problem:

http://support.microsoft.com/default...b;en-us;314060

Thanks for the info
I was unable to save the registary succesfully so I stop there, how would
the registery have to do with the Error 39 message ? as my error mess =
missing or corrupted driver. Is there no way to just get a copy of the
drivers for XP for DVD/CDROM's ?
--
12many


"" wrote:

> Check and see if this article describes your problem:
>
> http://support.microsoft.com/default...b;en-us;314060
>
>

kkehoe

I took a chance on deleting the cd files in the regedit even though I could
not backup succeccesfully as someone elese was on the same track but said
just delete the upper and lower filters in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318,
and it worked. I cannot stop smiling but wanted to thankyou again
--
12many


"" wrote:

> Check and see if this article describes your problem:
>
> http://support.microsoft.com/default...b;en-us;314060
>
>