Windows XP Home edition SP3 update stops PC booting up

I updated windows XP home last night with SP3 the update hung and I had to
reboot after 2 hours. When it rebooted a blue screen flashed up and the PC
rebooted. It just circles around in this loop. I tried safe mode but it did
the same. I can't tell what the blue screen says as it flashes past too
quickly.

I then tried reinstalling windows, but get back to the same problem when I
try to update to SP3. I can now boot into safe mode and restore to before the
SP3 update. But if I leave windows in this condition it won't have any of the
security updates.

Can anyone help please, I'm only a home user and not very technical.

Hi there,

The looping has probably to do with a faulty driver and very stupid enough
the setting reboot when an error occurs is set standard in windows XP
versions, so instead of being pesented with a blue screen and the needed
information to solve the problem you get stuck in this unuseful reboot loop.
Way to go MS

Go to my computer, right mouse click and choose properties, choose the tab
advanced and click the tab setting under performance, unmark the checkbox
automaticly restart under system faillure and click OK. I make that usefull
setting on each machine I install.

Not much help I am affraid, but at least now you can get the needed blue
screen and report the error code presented here to be able to solve the
problem.

Best regards,
Michel Denie



"Mark" <> wrote in message
news:A59DEE14-2CF3-4588-8369-...
>I updated windows XP home last night with SP3 the update hung and I had to
> reboot after 2 hours. When it rebooted a blue screen flashed up and the PC
> rebooted. It just circles around in this loop. I tried safe mode but it
> did
> the same. I can't tell what the blue screen says as it flashes past too
> quickly.
>
> I then tried reinstalling windows, but get back to the same problem when I
> try to update to SP3. I can now boot into safe mode and restore to before
> the
> SP3 update. But if I leave windows in this condition it won't have any of
> the
> security updates.
>
> Can anyone help please, I'm only a home user and not very technical.

Same here. I was able to boot into Safe Mode and uninstall SP3, which got
everything working again.

You can still do Windows Updates without having to install SP3. Go to the
Microsoft Update site and choose the "Custom" button. It will scan your PC
to see which updates are needed, then offer you SP3 again. There's a button
near the bottom right that allows you to check for other updates without
installing SP3.

Probably a good idea to run off Automatic Updates if you have them enabled,
at least until Microsoft gets this fixed.

My work PC (a Dell) installed SP3 yesterday with no problem. But this makes
three Windows Update issues (two Vista, one XP SP3) in the last two days on
my Compaq Presarios at home.

"Mark" wrote:

> I updated windows XP home last night with SP3 the update hung and I had to
> reboot after 2 hours. When it rebooted a blue screen flashed up and the PC
> rebooted. It just circles around in this loop. I tried safe mode but it did
> the same. I can't tell what the blue screen says as it flashes past too
> quickly.
>
> I then tried reinstalling windows, but get back to the same problem when I
> try to update to SP3. I can now boot into safe mode and restore to before the
> SP3 update. But if I leave windows in this condition it won't have any of the
> security updates.
>
> Can anyone help please, I'm only a home user and not very technical.

Thanks Guys, I'll try again this evening. Shame I didn't know about this
before, it would have saved me some data and a lot of time.

Thank you!!!

"realcestmoi" wrote:

> Hi there,
>
> The looping has probably to do with a faulty driver and very stupid enough
> the setting reboot when an error occurs is set standard in windows XP
> versions, so instead of being pesented with a blue screen and the needed
> information to solve the problem you get stuck in this unuseful reboot loop.
> Way to go MS
>
> Go to my computer, right mouse click and choose properties, choose the tab
> advanced and click the tab setting under performance, unmark the checkbox
> automaticly restart under system faillure and click OK. I make that usefull
> setting on each machine I install.
>
> Not much help I am affraid, but at least now you can get the needed blue
> screen and report the error code presented here to be able to solve the
> problem.
>
> Best regards,
> Michel Denie
>
>
>
> "Mark" <> wrote in message
> news:A59DEE14-2CF3-4588-8369-...
> >I updated windows XP home last night with SP3 the update hung and I had to
> > reboot after 2 hours. When it rebooted a blue screen flashed up and the PC
> > rebooted. It just circles around in this loop. I tried safe mode but it
> > did
> > the same. I can't tell what the blue screen says as it flashes past too
> > quickly.
> >
> > I then tried reinstalling windows, but get back to the same problem when I
> > try to update to SP3. I can now boot into safe mode and restore to before
> > the
> > SP3 update. But if I leave windows in this condition it won't have any of
> > the
> > security updates.
> >
> > Can anyone help please, I'm only a home user and not very technical.
>
>
>

Hi there,

If the system is configured well sp3 will install without any problem, so do
not expect that Sp3 will be changed by MS since Sp3 works fine.

for info about what has changed http://support.microsoft.com/kb/946480/

Also helpfull: http://support.microsoft.com/kb/947309/



Best regards,
Michel Denie


"Dave H." <> wrote in message
news:0CFD811C-4EFA-4B12-ABD2-...
> Same here. I was able to boot into Safe Mode and uninstall SP3, which got
> everything working again.
>
> You can still do Windows Updates without having to install SP3. Go to the
> Microsoft Update site and choose the "Custom" button. It will scan your
> PC
> to see which updates are needed, then offer you SP3 again. There's a
> button
> near the bottom right that allows you to check for other updates without
> installing SP3.
>
> Probably a good idea to run off Automatic Updates if you have them
> enabled,
> at least until Microsoft gets this fixed.
>
> My work PC (a Dell) installed SP3 yesterday with no problem. But this
> makes
> three Windows Update issues (two Vista, one XP SP3) in the last two days
> on
> my Compaq Presarios at home.
>
> "Mark" wrote:
>
>> I updated windows XP home last night with SP3 the update hung and I had
>> to
>> reboot after 2 hours. When it rebooted a blue screen flashed up and the
>> PC
>> rebooted. It just circles around in this loop. I tried safe mode but it
>> did
>> the same. I can't tell what the blue screen says as it flashes past too
>> quickly.
>>
>> I then tried reinstalling windows, but get back to the same problem when
>> I
>> try to update to SP3. I can now boot into safe mode and restore to before
>> the
>> SP3 update. But if I leave windows in this condition it won't have any of
>> the
>> security updates.
>>
>> Can anyone help please, I'm only a home user and not very technical.

Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?
See http://aumha.net/viewtopic.php?p=187790#p187790 or simply rename
INTELPMM.SYS to INTELPMM.OLD.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mark wrote:
> I updated windows XP home last night with SP3 the update hung and I had to
> reboot after 2 hours. When it rebooted a blue screen flashed up and the PC
> rebooted. It just circles around in this loop. I tried safe mode but it
> did
> the same. I can't tell what the blue screen says as it flashes past too
> quickly.
>
> I then tried reinstalling windows, but get back to the same problem when I
> try to update to SP3. I can now boot into safe mode and restore to before
> the SP3 update. But if I leave windows in this condition it won't have any
> of the security updates.
>
> Can anyone help please, I'm only a home user and not very technical.