Windows XP KB920214 Security Update For Outlook Express

I checked my updates and found there was 1 update that failed KB920214( I
have windows XP) ...I went to microsoft sight and tried again and then went
back at microsoft and it still shows the failed symbol beside it...I don't
know what to do now or how to get that update
Please can someone help me...Thanks!:-)

On the Website, select your history of updates - now click on failed
update (red mark) and see if there is an error code.
If there is an error code, write it down and post back or in the
alternative, do a search for the error code.


"Debbie" wrote:

> I checked my updates and found there was 1 update that failed KB920214( I
> have windows XP) ...I went to microsoft sight and tried again and then went
> back at microsoft and it still shows the failed symbol beside it...I don't
> know what to do now or how to get that update
> Please can someone help me...Thanks!:-)

Hi yes there was a error code, it is 0x80200010, I checked my add and remove
programs and in there it shows it there...but when I check back with
microsoft it still has the red failure there...hope you can help me....thanks

"TaurArian" wrote:

> On the Website, select your history of updates - now click on failed
> update (red mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the
> alternative, do a search for the error code.
>
>
> "Debbie" wrote:
>
> > I checked my updates and found there was 1 update that failed KB920214( I
> > have windows XP) ...I went to microsoft sight and tried again and then went
> > back at microsoft and it still shows the failed symbol beside it...I don't
> > know what to do now or how to get that update
> > Please can someone help me...Thanks!:-)

By any chance, did you manually download and install 920214, Debbie?

Does Windows Update or Automatic Updates continue to offer you 920214?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


Debbie wrote:
> Hi yes there was a error code, it is 0x80200010, I checked my add and
> remove
> programs and in there it shows it there...but when I check back with
> microsoft it still has the red failure there...hope you can help
> me....thanks
>
> "TaurArian" wrote:
>
>> On the Website, select your history of updates - now click on failed
>> update (red mark) and see if there is an error code.
>> If there is an error code, write it down and post back or in the
>> alternative, do a search for the error code.
>>
>>
>> "Debbie" wrote:
>>
>>> I checked my updates and found there was 1 update that failed
>>> KB920214( I
>>> have windows XP) ...I went to microsoft sight and tried again and then
>>> went back at microsoft and it still shows the failed symbol beside
>>> it...I
>>> don't know what to do now or how to get that update
>>> Please can someone help me...Thanks!:-)

Well, I check Windows update often but on this occacasin aol notified me
there was new updates, so I went there did cp check and their was updates so
I clicked install button...thought everything went ok...when it finished it
told me it was done successfully...
But at the microsoft sight it still shows the red failed button beside
it...so yesterday I tried to install again and it said all was was done
successfully again...again it still shows red failed button on website...hope
u can tell me what is wrong..:-)

"PA Bear" wrote:

> By any chance, did you manually download and install 920214, Debbie?
>
> Does Windows Update or Automatic Updates continue to offer you 920214?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
>
> Debbie wrote:
> > Hi yes there was a error code, it is 0x80200010, I checked my add and
> > remove
> > programs and in there it shows it there...but when I check back with
> > microsoft it still has the red failure there...hope you can help
> > me....thanks
> >
> > "TaurArian" wrote:
> >
> >> On the Website, select your history of updates - now click on failed
> >> update (red mark) and see if there is an error code.
> >> If there is an error code, write it down and post back or in the
> >> alternative, do a search for the error code.
> >>
> >>
> >> "Debbie" wrote:
> >>
> >>> I checked my updates and found there was 1 update that failed
> >>> KB920214( I
> >>> have windows XP) ...I went to microsoft sight and tried again and then
> >>> went back at microsoft and it still shows the failed symbol beside
> >>> it...I
> >>> don't know what to do now or how to get that update
> >>> Please can someone help me...Thanks!:-)
>
>

Hi Debbie, have a look at the history on the website - after the failed
update is there another entry which is "green" successful for the same update?

Unfortunately the red failed marked updates do not remove once you have
successfully installed the update. It just places another entry after the
failed one.
In the alternative, if you have manually installed the update, it won't show
up in the history as successful/failed.



"Debbie" wrote:

> Well, I check Windows update often but on this occacasin aol notified me
> there was new updates, so I went there did cp check and their was updates so
> I clicked install button...thought everything went ok...when it finished it
> told me it was done successfully...
> But at the microsoft sight it still shows the red failed button beside
> it...so yesterday I tried to install again and it said all was was done
> successfully again...again it still shows red failed button on website...hope
> u can tell me what is wrong..:-)
>
> "PA Bear" wrote:
>
> > By any chance, did you manually download and install 920214, Debbie?
> >
> > Does Windows Update or Automatic Updates continue to offer you 920214?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Security, Shell/User)
> >
> >
> > Debbie wrote:
> > > Hi yes there was a error code, it is 0x80200010, I checked my add and
> > > remove
> > > programs and in there it shows it there...but when I check back with
> > > microsoft it still has the red failure there...hope you can help
> > > me....thanks
> > >
> > > "TaurArian" wrote:
> > >
> > >> On the Website, select your history of updates - now click on failed
> > >> update (red mark) and see if there is an error code.
> > >> If there is an error code, write it down and post back or in the
> > >> alternative, do a search for the error code.
> > >>
> > >>
> > >> "Debbie" wrote:
> > >>
> > >>> I checked my updates and found there was 1 update that failed
> > >>> KB920214( I
> > >>> have windows XP) ...I went to microsoft sight and tried again and then
> > >>> went back at microsoft and it still shows the failed symbol beside
> > >>> it...I
> > >>> don't know what to do now or how to get that update
> > >>> Please can someone help me...Thanks!:-)
> >
> >

I want to thank you for helping...very kind of you...and to anyone else that
helped, I say "Thank You"...it's great to have a place like this to go to and
get help!!

"TaurArian" wrote:

> Hi Debbie, have a look at the history on the website - after the failed
> update is there another entry which is "green" successful for the same update?
>
> Unfortunately the red failed marked updates do not remove once you have
> successfully installed the update. It just places another entry after the
> failed one.
> In the alternative, if you have manually installed the update, it won't show
> up in the history as successful/failed.
>
>
>
> "Debbie" wrote:
>
> > Well, I check Windows update often but on this occacasin aol notified me
> > there was new updates, so I went there did cp check and their was updates so
> > I clicked install button...thought everything went ok...when it finished it
> > told me it was done successfully...
> > But at the microsoft sight it still shows the red failed button beside
> > it...so yesterday I tried to install again and it said all was was done
> > successfully again...again it still shows red failed button on website...hope
> > u can tell me what is wrong..:-)
> >
> > "PA Bear" wrote:
> >
> > > By any chance, did you manually download and install 920214, Debbie?
> > >
> > > Does Windows Update or Automatic Updates continue to offer you 920214?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Security, Shell/User)
> > >
> > >
> > > Debbie wrote:
> > > > Hi yes there was a error code, it is 0x80200010, I checked my add and
> > > > remove
> > > > programs and in there it shows it there...but when I check back with
> > > > microsoft it still has the red failure there...hope you can help
> > > > me....thanks
> > > >
> > > > "TaurArian" wrote:
> > > >
> > > >> On the Website, select your history of updates - now click on failed
> > > >> update (red mark) and see if there is an error code.
> > > >> If there is an error code, write it down and post back or in the
> > > >> alternative, do a search for the error code.
> > > >>
> > > >>
> > > >> "Debbie" wrote:
> > > >>
> > > >>> I checked my updates and found there was 1 update that failed
> > > >>> KB920214( I
> > > >>> have windows XP) ...I went to microsoft sight and tried again and then
> > > >>> went back at microsoft and it still shows the failed symbol beside
> > > >>> it...I
> > > >>> don't know what to do now or how to get that update
> > > >>> Please can someone help me...Thanks!:-)
> > >
> > >

You're welcome
Kaylene

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Debbie" <> wrote in message
news:45EB871A-4E46-4D9C-83E9-...
|I want to thank you for helping...very kind of you...and to anyone else that
| helped, I say "Thank You"...it's great to have a place like this to go to and
| get help!!
|
| "TaurArian" wrote:
|
| > Hi Debbie, have a look at the history on the website - after the failed
| > update is there another entry which is "green" successful for the same update?
| >
| > Unfortunately the red failed marked updates do not remove once you have
| > successfully installed the update. It just places another entry after the
| > failed one.
| > In the alternative, if you have manually installed the update, it won't show
| > up in the history as successful/failed.
| >
| >
| >
| > "Debbie" wrote:
| >
| > > Well, I check Windows update often but on this occacasin aol notified me
| > > there was new updates, so I went there did cp check and their was updates so
| > > I clicked install button...thought everything went ok...when it finished it
| > > told me it was done successfully...
| > > But at the microsoft sight it still shows the red failed button beside
| > > it...so yesterday I tried to install again and it said all was was done
| > > successfully again...again it still shows red failed button on website...hope
| > > u can tell me what is wrong..:-)
| > >
| > > "PA Bear" wrote:
| > >
| > > > By any chance, did you manually download and install 920214, Debbie?
| > > >
| > > > Does Windows Update or Automatic Updates continue to offer you 920214?
| > > > --
| > > > ~Robear Dyer (PA Bear)
| > > > MS MVP-Windows (IE/OE, Security, Shell/User)
| > > >
| > > >
| > > > Debbie wrote:
| > > > > Hi yes there was a error code, it is 0x80200010, I checked my add and
| > > > > remove
| > > > > programs and in there it shows it there...but when I check back with
| > > > > microsoft it still has the red failure there...hope you can help
| > > > > me....thanks
| > > > >
| > > > > "TaurArian" wrote:
| > > > >
| > > > >> On the Website, select your history of updates - now click on failed
| > > > >> update (red mark) and see if there is an error code.
| > > > >> If there is an error code, write it down and post back or in the
| > > > >> alternative, do a search for the error code.
| > > > >>
| > > > >>
| > > > >> "Debbie" wrote:
| > > > >>
| > > > >>> I checked my updates and found there was 1 update that failed
| > > > >>> KB920214( I
| > > > >>> have windows XP) ...I went to microsoft sight and tried again and then
| > > > >>> went back at microsoft and it still shows the failed symbol beside
| > > > >>> it...I
| > > > >>> don't know what to do now or how to get that update
| > > > >>> Please can someone help me...Thanks!:-)
| > > >
| > > >

> Well, I check Windows update often but on this occacasin aol notified me
> there was new updates...

Do you have Automatic Updates enabled and is it working properly? If so,
ignore anything AOL has to say about it, please, and rely on Automatic
Updates instead.

How to configure and use Automatic Updates in WinXP:
http://support.microsoft.com/?kbid=306525

How to schedule automatic updates in WinXP, Win2K and Win2K03
http://support.microsoft.com/?kbid=327838
--
~PA Bear

Debbie wrote:
> Well, I check Windows update often but on this occacasin aol notified me
> there was new updates, so I went there did cp check and their was updates
> so
> I clicked install button...thought everything went ok...when it finished
> it
> told me it was done successfully...
> But at the microsoft sight it still shows the red failed button beside
> it...so yesterday I tried to install again and it said all was was done
> successfully again...again it still shows red failed button on
> website...hope u can tell me what is wrong..:-)
>
> "PA Bear" wrote:
>
>> By any chance, did you manually download and install 920214, Debbie?
>>
>> Does Windows Update or Automatic Updates continue to offer you 920214?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> Debbie wrote:
>>> Hi yes there was a error code, it is 0x80200010, I checked my add and
>>> remove
>>> programs and in there it shows it there...but when I check back with
>>> microsoft it still has the red failure there...hope you can help
>>> me....thanks
>>>
>>> "TaurArian" wrote:
>>>
>>>> On the Website, select your history of updates - now click on failed
>>>> update (red mark) and see if there is an error code.
>>>> If there is an error code, write it down and post back or in the
>>>> alternative, do a search for the error code.
>>>>
>>>>
>>>> "Debbie" wrote:
>>>>
>>>>> I checked my updates and found there was 1 update that failed
>>>>> KB920214( I
>>>>> have windows XP) ...I went to microsoft sight and tried again and then
>>>>> went back at microsoft and it still shows the failed symbol beside
>>>>> it...I
>>>>> don't know what to do now or how to get that update
>>>>> Please can someone help me...Thanks!:-)