Windows xp logo probs

Everytime i try to download software, it says that it will not pass the xp
logo how do i sort that out or turn it off???

Hi Jay,

See if the information in this MSKB article helps you to resolve the
problem:

You cannot install some updates or programs
http://support.microsoft.com/kb/822798/en-us



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Jay" <> wrote in message
news:FBF881E4-0D32-499F-8974-...
> Everytime i try to download software, it says that it will not pass the xp
> logo how do i sort that out or turn it off???