Kristin;
Follow the Service Pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Kristin4" <> wrote in message
news:83820527-3344-4761-88D1-...
> Hi all. I was under the impression that I downloaded the service pack 2
> without a problem because i have automatic windows update and service pack
> 2
> does not appear. when i looked in my installation history it said that
> download of service pack 2 failed three times. I keep searching for
> updates
> and service pack 2 does not appear.
> How can I try and install this again? I have been looking all over the
> MIcrosoft website and have not found anything to help me.. Please respond,
> THANKS!