Windows XP Service Pak3 Failure

I did a reinstall of XP to fix issues..not a full install just fix problems.
Numerouse updates for XP came through in auto updates and one of the updates
is service pak 3. Runs through the install about 1/2 way and then gives
error code access denied...backs out all updates and then I get this message
when I check update history...Error Code: 0x80070005 Try to install the
update again, or request help from one of the following resources. Any ideas?

Your problem is quite likely that certain registry permissions are not quite
correctly set. There is a knowledge base article on this problem and how
to fix it. The KB article was published in May of 2008. Sorry to say, I
have long since forgotten the KB number.
Jim
"1LJ" <> wrote in message
news:598DA362-1649-45BC-8209-...
>I did a reinstall of XP to fix issues..not a full install just fix
>problems.
> Numerouse updates for XP came through in auto updates and one of the
> updates
> is service pak 3. Runs through the install about 1/2 way and then gives
> error code access denied...backs out all updates and then I get this
> message
> when I check update history...Error Code: 0x80070005 Try to install the
> update again, or request help from one of the following resources. Any
> ideas?
>
>

It's a Permissions issue basically stating Access Denied.

Suggest you first try clean booting XP to prevent 3rd party software
from interfering with the application of SP3:
http://support.microsoft.com/kb/310353

If no joy:

Windows XP Service Pack 2/3 Problem Solver
http://winhlp.com/node/125#Cannot_in...Service_Pack_2

Check the 'Access Denied' section.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



1LJ wrote:

> I did a reinstall of XP to fix issues..not a full install just fix problems.
> Numerouse updates for XP came through in auto updates and one of the updates
> is service pak 3. Runs through the install about 1/2 way and then gives
> error code access denied...backs out all updates and then I get this message
> when I check update history...Error Code: 0x80070005 Try to install the
> update again, or request help from one of the following resources. Any ideas?
>
>

1LJ wrote:
> I did a reinstall of XP to fix issues..not a full install just fix
> problems. Numerouse updates for XP came through in auto updates and
> one of the updates is service pak 3. Runs through the install
> about 1/2 way and then gives error code access denied...backs out
> all updates and then I get this message when I check update
> history...Error Code: 0x80070005 Try to install the update again,
> or request help from one of the following resources. Any ideas?

More than likely - you could just run through the fix to remedy the "Access
Denied" message... And you could install SP3. However - there is normally
a background story - a reason for it getting that way - and I think it is
better that you fix not just the issue - but the reason for the issue.

My instructions *will* take time for you to get through - but they will not
only likely get SP3 installed on your Windows XP system - but probably make
the system snappier than it has been in some time.

You can obtain and supply the edition and version information:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

Now that we have some base information, let's cleanup and get ready to
install Windows XP SP3 onto your Windows XP system.

Reboot so you start with a fresh machine. For everything here you will
need to logon as an user with administrative (installation) priviledges.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under
"Advanced Troubleshooting" titled,
"Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step (6) - you'll install SP3 shortly, but not now.

You will likely see errors pass by if you watching, even count up. No
worries *at this time*.

*After* that is done, continue on to the next part where you clean off
some excess (unnecessary) files. It only removes those you definitely
do not need, if you follow the directions *as given* and do not deviate.
So reboot (for each of these steps, it is just best to reboot right
before - but I will continue to point that out) and logon as an user with
administrative priviledges.

Download/install the "Windows Installer CleanUp Utility":
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

It will flash by *quick*, don't expect much out of this step to get
excited about. But the cleaner your machine is to start with, the
better your luck will be later (not really luck - more like preparedness,
but that's not as fun to think about, eh?)

Yeah - you will get tired of rebooting - but let's soldier on and reboot
again and logon as an user with administrative priviledges.

This time (and this is one of the more time-consuming steps) you will be
running (one at a time with reboots in-between each) three different
anti-spyware/anti-malware applications to ensure you come up clean.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Reboot and logon as administrative user.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot and logon as administrative user.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the
root of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot and logon as administrative user.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Now for SP3...

Download the full SP3 installation file.

Windows XP Service Pack 3 Network Installation Package for
IT Professionals and Developers (works just as well for you.)
http://www.microsoft.com/downloads/d...8-1E1555D4F3D4

You are just saving it right now - not running it yet. There will be no
file size deviation - it is 316.4MB.

You should now perform a full CHKDSK on your system drive (C...

How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

You should now perform a full Defragment on your system drive (C...

How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Reboot right before you try to install SP3.

Disconnect from the internet before installing (physically disconnect -
pull the network cable or disable the router/modem.)

Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in WIndows Firewall only.

Disable your antivirus and antispyware applications when you are about to
install SP3. Usually right-click on the icon in the taskbar gives you
a choice to do so.

Install SP3 by running the downloaded executable.

Reboot when requested to do so.

Logon and let the machine 'settle' for about 10 minutes.

Reboot.

Give it 5 minutes after logon to 'settle' - reboot.

After that - there will be more updates.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to
install Internet Explorer 8 at this time.

Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back
and ask here about that step and let someone walk you through it.

Then - when done - let everyone here know if it worked for you - or if
you have more issues.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

i am haveing problems installing updates on my computer i have been tring for
awhile and it is still nt working right what should i do

"1LJ" wrote:

> I did a reinstall of XP to fix issues..not a full install just fix problems.
> Numerouse updates for XP came through in auto updates and one of the updates
> is service pak 3. Runs through the install about 1/2 way and then gives
> error code access denied...backs out all updates and then I get this message
> when I check update history...Error Code: 0x80070005 Try to install the
> update again, or request help from one of the following resources. Any ideas?
>
>

Damian Perkins wrote:
> i am haveing problems installing updates on my computer i have been
> tring for awhile and it is still nt working right what should i do

What should you do?

Not hijack another's conversation - but start your own with the information
about *your* issue and *your* system - including the Operating System you
have, the edition of the operating system, the service pack level of the
operating system, whether it is 32 or 64-bit and specifics (like specific
KB######s) of your issue.

Now assuming you hijacked this one assuming the subject line would indicate
what you are trying to do (install SP3 onto Windows XP) - here's my
advice...

My instructions *will* take time for you to get through - but they will not
only likely get SP3 installed on your Windows XP system - but probably make
the system snappier than it has been in some time.

You can obtain and supply the edition and version information:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

Now that we have some base information, let's cleanup and get ready to
install Windows XP SP3 onto your Windows XP system.

Reboot so you start with a fresh machine. For everything here you will
need to logon as an user with administrative (installation) priviledges.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under
"Advanced Troubleshooting" titled,
"Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step (6) - you'll install SP3 shortly, but not now.

You will likely see errors pass by if you watching, even count up. No
worries *at this time*.

*After* that is done, continue on to the next part where you clean off
some excess (unnecessary) files. It only removes those you definitely
do not need, if you follow the directions *as given* and do not deviate.
So reboot (for each of these steps, it is just best to reboot right
before - but I will continue to point that out) and logon as an user with
administrative priviledges.

Download/install the "Windows Installer CleanUp Utility":
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

It will flash by *quick*, don't expect much out of this step to get
excited about. But the cleaner your machine is to start with, the
better your luck will be later (not really luck - more like preparedness,
but that's not as fun to think about, eh?)

Yeah - you will get tired of rebooting - but let's soldier on and reboot
again and logon as an user with administrative priviledges.

This time (and this is one of the more time-consuming steps) you will be
running (one at a time with reboots in-between each) three different
anti-spyware/anti-malware applications to ensure you come up clean.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Reboot and logon as administrative user.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot and logon as administrative user.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the
root of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot and logon as administrative user.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Now for SP3...

Download the full SP3 installation file.

Windows XP Service Pack 3 Network Installation Package for
IT Professionals and Developers (works just as well for you.)
http://www.microsoft.com/downloads/d...8-1E1555D4F3D4

You are just saving it right now - not running it yet. There will be no
file size deviation - it is 316.4MB.

You should now perform a full CHKDSK on your system drive (C...

How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

You should now perform a full Defragment on your system drive (C...

How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Reboot right before you try to install SP3.

Disconnect from the internet before installing (physically disconnect -
pull the network cable or disable the router/modem.)

Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in WIndows Firewall only.

Disable your antivirus and antispyware applications when you are about to
install SP3. Usually right-click on the icon in the taskbar gives you
a choice to do so.

Install SP3 by running the downloaded executable.

Reboot when requested to do so.

Logon and let the machine 'settle' for about 10 minutes.

Reboot.

Give it 5 minutes after logon to 'settle' - reboot.

After that - there will be more updates.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to
install Internet Explorer 8 at this time.

Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back
and ask here about that step and let someone walk you through it.

Then - when done - let everyone here know if it worked for you - or if
you have more issues.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

> I did a reinstall of XP to fix issues..not a full install just fix
> problems

What issues? Did you do a Repair Install or did you do a clean install?
Was IE7 and/or IE8 installed before your "reinstalled XP"?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete�
http://support.microsoft.com/kb/949377

=> Possible fixes include http://support.microsoft.com/kb/313222 &
http://www.winhelponline.com/blog/re...in-windows-xp/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


1LJ wrote:
> I did a reinstall of XP to fix issues..not a full install just fix
> problems.
> Numerouse updates for XP came through in auto updates and one of the
> updates
> is service pak 3. Runs through the install about 1/2 way and then gives
> error code access denied...backs out all updates and then I get this
> message
> when I check update history...Error Code: 0x80070005 Try to install the
> update again, or request help from one of the following resources. Any
> ideas?