windows xp service pk2 error 80245003

While trying to download service pk 2 a message comes up cannot display the
requested page. I need help bad

Some users have had success with either Sky King's solution or Pat Walters solution.
No guarantees.

Posted by and courtesy of Sky King – “Try this:

On the Start/Run line enter: net stop wuauserv

Open Explorer and Delete these folders:
...\WINDOWS\SoftwareDistribution\SelfUpdate
...\WINDOWS\SoftwareDistribution\WebSetup
...\WINDOWS\SoftwareDistribution\WuRedir
...\WINDOWS\SoftwareDistribution\AuthCabs
...\WINDOWS\SoftwareDistribution\DataStore
...\WINDOWS\SoftwareDistribution\Download

On the Start/Run line enter: net start wuauserv

Restart the computer, being sure you log in with an account that has full
Administrator privileges. Then open one instance of IE and give the Windows Update
site another try.

This is quite similar to what Pat Walters posted, but includes the other WU related
folders that may pertain.�


From a post by Pat Walters, MSFT :

" The error you list translates to: "The RedirectorID in the downloaded wuredir.cab
is smaller than the cached cab. Try this:
1. Close all Command Prompt windows and all Internet browsers
2. Click Start
3. Click Search
4. Click "All Files and Folders"
5. Copy and paste the following into the "A word or phrase in the file:"
field: wuident.cab;wuredir.cab
6. Using the pull-down menu, select only the drive letter where the WINDOWS directory
resides.
a. If you may not know where that is, click Start
b. Click Run
c. Type: %windir%
d. Click OK. A window will open with an address field near the top.
If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
"C:\WINNT," then C: is the drive letter.
7. Click "More Advanced Options" and make sure the top 3 boxes are checked
8. Click Search
9. When you find the results, select every instance of these files in the
windows\system32\dllcache folder and delete them, but LEAVE the ones that are in the
system32 folder.
10. Repeat step 9, but select instances of files ANYWHERE outside the system32
folder, and delete them.
11. Finally, select any matching instances of files in the system32 folder, and
delete them.
12. Close the Search window
13. Click Start
14. Click Run
15. Type: services.msc and click OK
16. Make sure that the following two services are started, by double-clicking on each
of them.
a. Automatic Updates
b. Background Intelligent Transfer Service
c. If either of them are not started, click the Start button.
17. Verify they are started before leaving the Services window.
18. Open one single Internet Explorer window.
19. In the Internet Explorer window, click Tools, then Windows Update
20. When the browser reaches the Windows Update website is reached, see if the site
offers to download the newest software to your system. We'll assume it does.
21. Try to install just one update, by clicking "Custom Install"
22. Click Review and Install Updates
23. Uncheck all but one update, so that we can narrow down the problem.
24. Look down at your system clock and note the time. Click Install
25. If it succeeds, great! Reply back and let us know! If it fails, move to the next
step.
26. Click Start
27. Click Run
28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
29. Scroll down through the log to the time you noted in step 24.
30. Starting at this time, click and drag down and to the right, selecting everything
to the end of the log from this time.
31. Copy the selected text
32. Reply back to this posting.
33. Tell us which update you were attempting to install, and where it failed.
34. Paste the copied text into the post, and Send it to us.

Sincerely,

Pat Walters [MSFT] "


Trudy wrote:
> While trying to download service pk 2 a message comes up cannot
> display the requested page. I need help bad

They did not work for me. Hope someone comes up with something soon.

"TaurArian" wrote:

> Some users have had success with either Sky King's solution or Pat Walters solution.
> No guarantees.
>
> Posted by and courtesy of Sky King – “Try this:
>
> On the Start/Run line enter: net stop wuauserv
>
> Open Explorer and Delete these folders:
> ...\WINDOWS\SoftwareDistribution\SelfUpdate
> ...\WINDOWS\SoftwareDistribution\WebSetup
> ...\WINDOWS\SoftwareDistribution\WuRedir
> ...\WINDOWS\SoftwareDistribution\AuthCabs
> ...\WINDOWS\SoftwareDistribution\DataStore
> ...\WINDOWS\SoftwareDistribution\Download
>
> On the Start/Run line enter: net start wuauserv
>
> Restart the computer, being sure you log in with an account that has full
> Administrator privileges. Then open one instance of IE and give the Windows Update
> site another try.
>
> This is quite similar to what Pat Walters posted, but includes the other WU related
> folders that may pertain.�
>
>
> From a post by Pat Walters, MSFT :
>
> " The error you list translates to: "The RedirectorID in the downloaded wuredir.cab
> is smaller than the cached cab. Try this:
> 1. Close all Command Prompt windows and all Internet browsers
> 2. Click Start
> 3. Click Search
> 4. Click "All Files and Folders"
> 5. Copy and paste the following into the "A word or phrase in the file:"
> field: wuident.cab;wuredir.cab
> 6. Using the pull-down menu, select only the drive letter where the WINDOWS directory
> resides.
> a. If you may not know where that is, click Start
> b. Click Run
> c. Type: %windir%
> d. Click OK. A window will open with an address field near the top.
> If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> "C:\WINNT," then C: is the drive letter.
> 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> 8. Click Search
> 9. When you find the results, select every instance of these files in the
> windows\system32\dllcache folder and delete them, but LEAVE the ones that are in the
> system32 folder.
> 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> folder, and delete them.
> 11. Finally, select any matching instances of files in the system32 folder, and
> delete them.
> 12. Close the Search window
> 13. Click Start
> 14. Click Run
> 15. Type: services.msc and click OK
> 16. Make sure that the following two services are started, by double-clicking on each
> of them.
> a. Automatic Updates
> b. Background Intelligent Transfer Service
> c. If either of them are not started, click the Start button.
> 17. Verify they are started before leaving the Services window.
> 18. Open one single Internet Explorer window.
> 19. In the Internet Explorer window, click Tools, then Windows Update
> 20. When the browser reaches the Windows Update website is reached, see if the site
> offers to download the newest software to your system. We'll assume it does.
> 21. Try to install just one update, by clicking "Custom Install"
> 22. Click Review and Install Updates
> 23. Uncheck all but one update, so that we can narrow down the problem.
> 24. Look down at your system clock and note the time. Click Install
> 25. If it succeeds, great! Reply back and let us know! If it fails, move to the next
> step.
> 26. Click Start
> 27. Click Run
> 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> 29. Scroll down through the log to the time you noted in step 24.
> 30. Starting at this time, click and drag down and to the right, selecting everything
> to the end of the log from this time.
> 31. Copy the selected text
> 32. Reply back to this posting.
> 33. Tell us which update you were attempting to install, and where it failed.
> 34. Paste the copied text into the post, and Send it to us.
>
> Sincerely,
>
> Pat Walters [MSFT] "
>
>
> Trudy wrote:
> > While trying to download service pk 2 a message comes up cannot
> > display the requested page. I need help bad
>
>

Error message when you try to install updates by using the Windows Update Web site:
"0x80245003"
http://support.microsoft.com/kb/919749/EN-US/



--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Ron H" <Ron > wrote in message
news:7BA0DAC6-77F5-471B-A36A-...
| They did not work for me. Hope someone comes up with something soon.
|
| "TaurArian" wrote:
|
| > Some users have had success with either Sky King's solution or Pat Walters
solution.
| > No guarantees.
| >
| > Posted by and courtesy of Sky King - "Try this:
| >
| > On the Start/Run line enter: net stop wuauserv
| >
| > Open Explorer and Delete these folders:
| > ...\WINDOWS\SoftwareDistribution\SelfUpdate
| > ...\WINDOWS\SoftwareDistribution\WebSetup
| > ...\WINDOWS\SoftwareDistribution\WuRedir
| > ...\WINDOWS\SoftwareDistribution\AuthCabs
| > ...\WINDOWS\SoftwareDistribution\DataStore
| > ...\WINDOWS\SoftwareDistribution\Download
| >
| > On the Start/Run line enter: net start wuauserv
| >
| > Restart the computer, being sure you log in with an account that has full
| > Administrator privileges. Then open one instance of IE and give the Windows
Update
| > site another try.
| >
| > This is quite similar to what Pat Walters posted, but includes the other WU
related
| > folders that may pertain."
| >
| >
| > From a post by Pat Walters, MSFT :
| >
| > " The error you list translates to: "The RedirectorID in the downloaded
wuredir.cab
| > is smaller than the cached cab. Try this:
| > 1. Close all Command Prompt windows and all Internet browsers
| > 2. Click Start
| > 3. Click Search
| > 4. Click "All Files and Folders"
| > 5. Copy and paste the following into the "A word or phrase in the file:"
| > field: wuident.cab;wuredir.cab
| > 6. Using the pull-down menu, select only the drive letter where the WINDOWS
directory
| > resides.
| > a. If you may not know where that is, click Start
| > b. Click Run
| > c. Type: %windir%
| > d. Click OK. A window will open with an address field near the top.
| > If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
| > "C:\WINNT," then C: is the drive letter.
| > 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
| > 8. Click Search
| > 9. When you find the results, select every instance of these files in the
| > windows\system32\dllcache folder and delete them, but LEAVE the ones that are in
the
| > system32 folder.
| > 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
| > folder, and delete them.
| > 11. Finally, select any matching instances of files in the system32 folder, and
| > delete them.
| > 12. Close the Search window
| > 13. Click Start
| > 14. Click Run
| > 15. Type: services.msc and click OK
| > 16. Make sure that the following two services are started, by double-clicking on
each
| > of them.
| > a. Automatic Updates
| > b. Background Intelligent Transfer Service
| > c. If either of them are not started, click the Start button.
| > 17. Verify they are started before leaving the Services window.
| > 18. Open one single Internet Explorer window.
| > 19. In the Internet Explorer window, click Tools, then Windows Update
| > 20. When the browser reaches the Windows Update website is reached, see if the
site
| > offers to download the newest software to your system. We'll assume it does.
| > 21. Try to install just one update, by clicking "Custom Install"
| > 22. Click Review and Install Updates
| > 23. Uncheck all but one update, so that we can narrow down the problem.
| > 24. Look down at your system clock and note the time. Click Install
| > 25. If it succeeds, great! Reply back and let us know! If it fails, move to the
next
| > step.
| > 26. Click Start
| > 27. Click Run
| > 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
| > 29. Scroll down through the log to the time you noted in step 24.
| > 30. Starting at this time, click and drag down and to the right, selecting
everything
| > to the end of the log from this time.
| > 31. Copy the selected text
| > 32. Reply back to this posting.
| > 33. Tell us which update you were attempting to install, and where it failed.
| > 34. Paste the copied text into the post, and Send it to us.
| >
| > Sincerely,
| >
| > Pat Walters [MSFT] "
| >
| >
| > Trudy wrote:
| > > While trying to download service pk 2 a message comes up cannot
| > > display the requested page. I need help bad
| >
| >

Ron,

You cannot download SP2, correct ? Suggest downloading the entire
package and saving it:
http://www.microsoft.com/downloads/d...displaylang=en
Or, order the CD (free, but you pay the postage):
http://www.microsoft.com/windowsxp/d...s/default.mspx

Please read these articles prior to installing SP2:

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

Get Your PC Ready for Windows XP SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2
http://aumha.net/viewforum.php?f=45

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============




Ron H wrote:

> They did not work for me. Hope someone comes up with something soon.
>
> "TaurArian" wrote:
>
>
>>Some users have had success with either Sky King's solution or Pat Walters solution.
>>No guarantees.
>>
>>Posted by and courtesy of Sky King – “Try this:
>>
>>On the Start/Run line enter: net stop wuauserv
>>
>>Open Explorer and Delete these folders:
>>...\WINDOWS\SoftwareDistribution\SelfUpdate
>>...\WINDOWS\SoftwareDistribution\WebSetup
>>...\WINDOWS\SoftwareDistribution\WuRedir
>>...\WINDOWS\SoftwareDistribution\AuthCabs
>>...\WINDOWS\SoftwareDistribution\DataStore
>>...\WINDOWS\SoftwareDistribution\Download
>>
>>On the Start/Run line enter: net start wuauserv
>>
>>Restart the computer, being sure you log in with an account that has full
>>Administrator privileges. Then open one instance of IE and give the Windows Update
>>site another try.
>>
>>This is quite similar to what Pat Walters posted, but includes the other WU related
>>folders that may pertain.�
>>
>>
>>From a post by Pat Walters, MSFT :
>>
>>" The error you list translates to: "The RedirectorID in the downloaded wuredir.cab
>>is smaller than the cached cab. Try this:
>>1. Close all Command Prompt windows and all Internet browsers
>>2. Click Start
>>3. Click Search
>>4. Click "All Files and Folders"
>>5. Copy and paste the following into the "A word or phrase in the file:"
>>field: wuident.cab;wuredir.cab
>>6. Using the pull-down menu, select only the drive letter where the WINDOWS directory
>>resides.
>>a. If you may not know where that is, click Start
>>b. Click Run
>>c. Type: %windir%
>>d. Click OK. A window will open with an address field near the top.
>>If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
>>"C:\WINNT," then C: is the drive letter.
>>7. Click "More Advanced Options" and make sure the top 3 boxes are checked
>>8. Click Search
>>9. When you find the results, select every instance of these files in the
>>windows\system32\dllcache folder and delete them, but LEAVE the ones that are in the
>>system32 folder.
>>10. Repeat step 9, but select instances of files ANYWHERE outside the system32
>>folder, and delete them.
>>11. Finally, select any matching instances of files in the system32 folder, and
>>delete them.
>>12. Close the Search window
>>13. Click Start
>>14. Click Run
>>15. Type: services.msc and click OK
>>16. Make sure that the following two services are started, by double-clicking on each
>>of them.
>>a. Automatic Updates
>>b. Background Intelligent Transfer Service
>>c. If either of them are not started, click the Start button.
>>17. Verify they are started before leaving the Services window.
>>18. Open one single Internet Explorer window.
>>19. In the Internet Explorer window, click Tools, then Windows Update
>>20. When the browser reaches the Windows Update website is reached, see if the site
>>offers to download the newest software to your system. We'll assume it does.
>>21. Try to install just one update, by clicking "Custom Install"
>>22. Click Review and Install Updates
>>23. Uncheck all but one update, so that we can narrow down the problem.
>>24. Look down at your system clock and note the time. Click Install
>>25. If it succeeds, great! Reply back and let us know! If it fails, move to the next
>>step.
>>26. Click Start
>>27. Click Run
>>28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
>>29. Scroll down through the log to the time you noted in step 24.
>>30. Starting at this time, click and drag down and to the right, selecting everything
>>to the end of the log from this time.
>>31. Copy the selected text
>>32. Reply back to this posting.
>>33. Tell us which update you were attempting to install, and where it failed.
>>34. Paste the copied text into the post, and Send it to us.
>>
>>Sincerely,
>>
>>Pat Walters [MSFT] "
>>
>>
>>Trudy wrote:
>>
>>>While trying to download service pk 2 a message comes up cannot
>>>display the requested page. I need help bad
>>
>>

This didn't work for me.

"TaurArian" wrote:

> Some users have had success with either Sky King's solution or Pat Walters solution.
> No guarantees.
>
> Posted by and courtesy of Sky King – “Try this:
>
> On the Start/Run line enter: net stop wuauserv
>
> Open Explorer and Delete these folders:
> ...\WINDOWS\SoftwareDistribution\SelfUpdate
> ...\WINDOWS\SoftwareDistribution\WebSetup
> ...\WINDOWS\SoftwareDistribution\WuRedir
> ...\WINDOWS\SoftwareDistribution\AuthCabs
> ...\WINDOWS\SoftwareDistribution\DataStore
> ...\WINDOWS\SoftwareDistribution\Download
>
> On the Start/Run line enter: net start wuauserv
>
> Restart the computer, being sure you log in with an account that has full
> Administrator privileges. Then open one instance of IE and give the Windows Update
> site another try.
>
> This is quite similar to what Pat Walters posted, but includes the other WU related
> folders that may pertain.�
>
>
> From a post by Pat Walters, MSFT :
>
> " The error you list translates to: "The RedirectorID in the downloaded wuredir.cab
> is smaller than the cached cab. Try this:
> 1. Close all Command Prompt windows and all Internet browsers
> 2. Click Start
> 3. Click Search
> 4. Click "All Files and Folders"
> 5. Copy and paste the following into the "A word or phrase in the file:"
> field: wuident.cab;wuredir.cab
> 6. Using the pull-down menu, select only the drive letter where the WINDOWS directory
> resides.
> a. If you may not know where that is, click Start
> b. Click Run
> c. Type: %windir%
> d. Click OK. A window will open with an address field near the top.
> If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> "C:\WINNT," then C: is the drive letter.
> 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> 8. Click Search
> 9. When you find the results, select every instance of these files in the
> windows\system32\dllcache folder and delete them, but LEAVE the ones that are in the
> system32 folder.
> 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> folder, and delete them.
> 11. Finally, select any matching instances of files in the system32 folder, and
> delete them.
> 12. Close the Search window
> 13. Click Start
> 14. Click Run
> 15. Type: services.msc and click OK
> 16. Make sure that the following two services are started, by double-clicking on each
> of them.
> a. Automatic Updates
> b. Background Intelligent Transfer Service
> c. If either of them are not started, click the Start button.
> 17. Verify they are started before leaving the Services window.
> 18. Open one single Internet Explorer window.
> 19. In the Internet Explorer window, click Tools, then Windows Update
> 20. When the browser reaches the Windows Update website is reached, see if the site
> offers to download the newest software to your system. We'll assume it does.
> 21. Try to install just one update, by clicking "Custom Install"
> 22. Click Review and Install Updates
> 23. Uncheck all but one update, so that we can narrow down the problem.
> 24. Look down at your system clock and note the time. Click Install
> 25. If it succeeds, great! Reply back and let us know! If it fails, move to the next
> step.
> 26. Click Start
> 27. Click Run
> 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> 29. Scroll down through the log to the time you noted in step 24.
> 30. Starting at this time, click and drag down and to the right, selecting everything
> to the end of the log from this time.
> 31. Copy the selected text
> 32. Reply back to this posting.
> 33. Tell us which update you were attempting to install, and where it failed.
> 34. Paste the copied text into the post, and Send it to us.
>
> Sincerely,
>
> Pat Walters [MSFT] "
>
>
> Trudy wrote:
> > While trying to download service pk 2 a message comes up cannot
> > display the requested page. I need help bad
>
>

After following the instructions in the MSFT KB article, I am now able to get
Windows Update (in my case, Microsoft Update) working again.

"TaurArian [MS-MVP]" wrote:

> Error message when you try to install updates by using the Windows Update Web site:
> "0x80245003"
> http://support.microsoft.com/kb/919749/EN-US/
>
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Ron H" <Ron > wrote in message
> news:7BA0DAC6-77F5-471B-A36A-...
> | They did not work for me. Hope someone comes up with something soon.
> |
> | "TaurArian" wrote:
> |
> | > Some users have had success with either Sky King's solution or Pat Walters
> solution.
> | > No guarantees.
> | >
> | > Posted by and courtesy of Sky King - "Try this:
> | >
> | > On the Start/Run line enter: net stop wuauserv
> | >
> | > Open Explorer and Delete these folders:
> | > ...\WINDOWS\SoftwareDistribution\SelfUpdate
> | > ...\WINDOWS\SoftwareDistribution\WebSetup
> | > ...\WINDOWS\SoftwareDistribution\WuRedir
> | > ...\WINDOWS\SoftwareDistribution\AuthCabs
> | > ...\WINDOWS\SoftwareDistribution\DataStore
> | > ...\WINDOWS\SoftwareDistribution\Download
> | >
> | > On the Start/Run line enter: net start wuauserv
> | >
> | > Restart the computer, being sure you log in with an account that has full
> | > Administrator privileges. Then open one instance of IE and give the Windows
> Update
> | > site another try.
> | >
> | > This is quite similar to what Pat Walters posted, but includes the other WU
> related
> | > folders that may pertain."
> | >
> | >
> | > From a post by Pat Walters, MSFT :
> | >
> | > " The error you list translates to: "The RedirectorID in the downloaded
> wuredir.cab
> | > is smaller than the cached cab. Try this:
> | > 1. Close all Command Prompt windows and all Internet browsers
> | > 2. Click Start
> | > 3. Click Search
> | > 4. Click "All Files and Folders"
> | > 5. Copy and paste the following into the "A word or phrase in the file:"
> | > field: wuident.cab;wuredir.cab
> | > 6. Using the pull-down menu, select only the drive letter where the WINDOWS
> directory
> | > resides.
> | > a. If you may not know where that is, click Start
> | > b. Click Run
> | > c. Type: %windir%
> | > d. Click OK. A window will open with an address field near the top.
> | > If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> | > "C:\WINNT," then C: is the drive letter.
> | > 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> | > 8. Click Search
> | > 9. When you find the results, select every instance of these files in the
> | > windows\system32\dllcache folder and delete them, but LEAVE the ones that are in
> the
> | > system32 folder.
> | > 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> | > folder, and delete them.
> | > 11. Finally, select any matching instances of files in the system32 folder, and
> | > delete them.
> | > 12. Close the Search window
> | > 13. Click Start
> | > 14. Click Run
> | > 15. Type: services.msc and click OK
> | > 16. Make sure that the following two services are started, by double-clicking on
> each
> | > of them.
> | > a. Automatic Updates
> | > b. Background Intelligent Transfer Service
> | > c. If either of them are not started, click the Start button.
> | > 17. Verify they are started before leaving the Services window.
> | > 18. Open one single Internet Explorer window.
> | > 19. In the Internet Explorer window, click Tools, then Windows Update
> | > 20. When the browser reaches the Windows Update website is reached, see if the
> site
> | > offers to download the newest software to your system. We'll assume it does.
> | > 21. Try to install just one update, by clicking "Custom Install"
> | > 22. Click Review and Install Updates
> | > 23. Uncheck all but one update, so that we can narrow down the problem.
> | > 24. Look down at your system clock and note the time. Click Install
> | > 25. If it succeeds, great! Reply back and let us know! If it fails, move to the
> next
> | > step.
> | > 26. Click Start
> | > 27. Click Run
> | > 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> | > 29. Scroll down through the log to the time you noted in step 24.
> | > 30. Starting at this time, click and drag down and to the right, selecting
> everything
> | > to the end of the log from this time.
> | > 31. Copy the selected text
> | > 32. Reply back to this posting.
> | > 33. Tell us which update you were attempting to install, and where it failed.
> | > 34. Paste the copied text into the post, and Send it to us.
> | >
> | > Sincerely,
> | >
> | > Pat Walters [MSFT] "
> | >
> | >
> | > Trudy wrote:
> | > > While trying to download service pk 2 a message comes up cannot
> | > > display the requested page. I need help bad
> | >
> | >
>
>
>

Wait..I take that back... it's not working. It hung when clicked the "Scan"
button. I killed IE and when I restarted it, it gave me the "Install
Microsoft Update" prompt and that then gave me the same 80245003 error.

Windows/Microsoft Update still not working.

"bjaber" wrote:

> After following the instructions in the MSFT KB article, I am now able to get
> Windows Update (in my case, Microsoft Update) working again.
>
> "TaurArian [MS-MVP]" wrote:
>
> > Error message when you try to install updates by using the Windows Update Web site:
> > "0x80245003"
> > http://support.microsoft.com/kb/919749/EN-US/
> >
> >
> >
> > --
> >
> > ==================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ==================================
> > http://www.dts-l.org/goodpost.htm
> > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> > information current)
> >
> >
> > "Ron H" <Ron > wrote in message
> > news:7BA0DAC6-77F5-471B-A36A-...
> > | They did not work for me. Hope someone comes up with something soon.
> > |
> > | "TaurArian" wrote:
> > |
> > | > Some users have had success with either Sky King's solution or Pat Walters
> > solution.
> > | > No guarantees.
> > | >
> > | > Posted by and courtesy of Sky King - "Try this:
> > | >
> > | > On the Start/Run line enter: net stop wuauserv
> > | >
> > | > Open Explorer and Delete these folders:
> > | > ...\WINDOWS\SoftwareDistribution\SelfUpdate
> > | > ...\WINDOWS\SoftwareDistribution\WebSetup
> > | > ...\WINDOWS\SoftwareDistribution\WuRedir
> > | > ...\WINDOWS\SoftwareDistribution\AuthCabs
> > | > ...\WINDOWS\SoftwareDistribution\DataStore
> > | > ...\WINDOWS\SoftwareDistribution\Download
> > | >
> > | > On the Start/Run line enter: net start wuauserv
> > | >
> > | > Restart the computer, being sure you log in with an account that has full
> > | > Administrator privileges. Then open one instance of IE and give the Windows
> > Update
> > | > site another try.
> > | >
> > | > This is quite similar to what Pat Walters posted, but includes the other WU
> > related
> > | > folders that may pertain."
> > | >
> > | >
> > | > From a post by Pat Walters, MSFT :
> > | >
> > | > " The error you list translates to: "The RedirectorID in the downloaded
> > wuredir.cab
> > | > is smaller than the cached cab. Try this:
> > | > 1. Close all Command Prompt windows and all Internet browsers
> > | > 2. Click Start
> > | > 3. Click Search
> > | > 4. Click "All Files and Folders"
> > | > 5. Copy and paste the following into the "A word or phrase in the file:"
> > | > field: wuident.cab;wuredir.cab
> > | > 6. Using the pull-down menu, select only the drive letter where the WINDOWS
> > directory
> > | > resides.
> > | > a. If you may not know where that is, click Start
> > | > b. Click Run
> > | > c. Type: %windir%
> > | > d. Click OK. A window will open with an address field near the top.
> > | > If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> > | > "C:\WINNT," then C: is the drive letter.
> > | > 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> > | > 8. Click Search
> > | > 9. When you find the results, select every instance of these files in the
> > | > windows\system32\dllcache folder and delete them, but LEAVE the ones that are in
> > the
> > | > system32 folder.
> > | > 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> > | > folder, and delete them.
> > | > 11. Finally, select any matching instances of files in the system32 folder, and
> > | > delete them.
> > | > 12. Close the Search window
> > | > 13. Click Start
> > | > 14. Click Run
> > | > 15. Type: services.msc and click OK
> > | > 16. Make sure that the following two services are started, by double-clicking on
> > each
> > | > of them.
> > | > a. Automatic Updates
> > | > b. Background Intelligent Transfer Service
> > | > c. If either of them are not started, click the Start button.
> > | > 17. Verify they are started before leaving the Services window.
> > | > 18. Open one single Internet Explorer window.
> > | > 19. In the Internet Explorer window, click Tools, then Windows Update
> > | > 20. When the browser reaches the Windows Update website is reached, see if the
> > site
> > | > offers to download the newest software to your system. We'll assume it does.
> > | > 21. Try to install just one update, by clicking "Custom Install"
> > | > 22. Click Review and Install Updates
> > | > 23. Uncheck all but one update, so that we can narrow down the problem.
> > | > 24. Look down at your system clock and note the time. Click Install
> > | > 25. If it succeeds, great! Reply back and let us know! If it fails, move to the
> > next
> > | > step.
> > | > 26. Click Start
> > | > 27. Click Run
> > | > 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> > | > 29. Scroll down through the log to the time you noted in step 24.
> > | > 30. Starting at this time, click and drag down and to the right, selecting
> > everything
> > | > to the end of the log from this time.
> > | > 31. Copy the selected text
> > | > 32. Reply back to this posting.
> > | > 33. Tell us which update you were attempting to install, and where it failed.
> > | > 34. Paste the copied text into the post, and Send it to us.
> > | >
> > | > Sincerely,
> > | >
> > | > Pat Walters [MSFT] "
> > | >
> > | >
> > | > Trudy wrote:
> > | > > While trying to download service pk 2 a message comes up cannot
> > | > > display the requested page. I need help bad
> > | >
> > | >
> >
> >
> >

OK, I figured it out. It has to do with MICROSOFT Update vs WINDOWS Update.
I was using Microsoft Update and I have Office 2007 Beta 2 installed.
Apparently, Microsoft Update (which also checks Office apps and other app)
doesn't like IE7 RC1.

When I forced it to go to Windows Update, it worked.


"bjaber" wrote:

> Wait..I take that back... it's not working. It hung when clicked the "Scan"
> button. I killed IE and when I restarted it, it gave me the "Install
> Microsoft Update" prompt and that then gave me the same 80245003 error.
>
> Windows/Microsoft Update still not working.
>
> "bjaber" wrote:
>
> > After following the instructions in the MSFT KB article, I am now able to get
> > Windows Update (in my case, Microsoft Update) working again.
> >
> > "TaurArian [MS-MVP]" wrote:
> >
> > > Error message when you try to install updates by using the Windows Update Web site:
> > > "0x80245003"
> > > http://support.microsoft.com/kb/919749/EN-US/
> > >
> > >
> > >
> > > --
> > >
> > > ==================================
> > > TaurArian [MS-MVP] 2005-2007 - Australia
> > > ==================================
> > > http://www.dts-l.org/goodpost.htm
> > > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> > > information current)
> > >
> > >
> > > "Ron H" <Ron > wrote in message
> > > news:7BA0DAC6-77F5-471B-A36A-...
> > > | They did not work for me. Hope someone comes up with something soon.
> > > |
> > > | "TaurArian" wrote:
> > > |
> > > | > Some users have had success with either Sky King's solution or Pat Walters
> > > solution.
> > > | > No guarantees.
> > > | >
> > > | > Posted by and courtesy of Sky King - "Try this:
> > > | >
> > > | > On the Start/Run line enter: net stop wuauserv
> > > | >
> > > | > Open Explorer and Delete these folders:
> > > | > ...\WINDOWS\SoftwareDistribution\SelfUpdate
> > > | > ...\WINDOWS\SoftwareDistribution\WebSetup
> > > | > ...\WINDOWS\SoftwareDistribution\WuRedir
> > > | > ...\WINDOWS\SoftwareDistribution\AuthCabs
> > > | > ...\WINDOWS\SoftwareDistribution\DataStore
> > > | > ...\WINDOWS\SoftwareDistribution\Download
> > > | >
> > > | > On the Start/Run line enter: net start wuauserv
> > > | >
> > > | > Restart the computer, being sure you log in with an account that has full
> > > | > Administrator privileges. Then open one instance of IE and give the Windows
> > > Update
> > > | > site another try.
> > > | >
> > > | > This is quite similar to what Pat Walters posted, but includes the other WU
> > > related
> > > | > folders that may pertain."
> > > | >
> > > | >
> > > | > From a post by Pat Walters, MSFT :
> > > | >
> > > | > " The error you list translates to: "The RedirectorID in the downloaded
> > > wuredir.cab
> > > | > is smaller than the cached cab. Try this:
> > > | > 1. Close all Command Prompt windows and all Internet browsers
> > > | > 2. Click Start
> > > | > 3. Click Search
> > > | > 4. Click "All Files and Folders"
> > > | > 5. Copy and paste the following into the "A word or phrase in the file:"
> > > | > field: wuident.cab;wuredir.cab
> > > | > 6. Using the pull-down menu, select only the drive letter where the WINDOWS
> > > directory
> > > | > resides.
> > > | > a. If you may not know where that is, click Start
> > > | > b. Click Run
> > > | > c. Type: %windir%
> > > | > d. Click OK. A window will open with an address field near the top.
> > > | > If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> > > | > "C:\WINNT," then C: is the drive letter.
> > > | > 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> > > | > 8. Click Search
> > > | > 9. When you find the results, select every instance of these files in the
> > > | > windows\system32\dllcache folder and delete them, but LEAVE the ones that are in
> > > the
> > > | > system32 folder.
> > > | > 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> > > | > folder, and delete them.
> > > | > 11. Finally, select any matching instances of files in the system32 folder, and
> > > | > delete them.
> > > | > 12. Close the Search window
> > > | > 13. Click Start
> > > | > 14. Click Run
> > > | > 15. Type: services.msc and click OK
> > > | > 16. Make sure that the following two services are started, by double-clicking on
> > > each
> > > | > of them.
> > > | > a. Automatic Updates
> > > | > b. Background Intelligent Transfer Service
> > > | > c. If either of them are not started, click the Start button.
> > > | > 17. Verify they are started before leaving the Services window.
> > > | > 18. Open one single Internet Explorer window.
> > > | > 19. In the Internet Explorer window, click Tools, then Windows Update
> > > | > 20. When the browser reaches the Windows Update website is reached, see if the
> > > site
> > > | > offers to download the newest software to your system. We'll assume it does.
> > > | > 21. Try to install just one update, by clicking "Custom Install"
> > > | > 22. Click Review and Install Updates
> > > | > 23. Uncheck all but one update, so that we can narrow down the problem.
> > > | > 24. Look down at your system clock and note the time. Click Install
> > > | > 25. If it succeeds, great! Reply back and let us know! If it fails, move to the
> > > next
> > > | > step.
> > > | > 26. Click Start
> > > | > 27. Click Run
> > > | > 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> > > | > 29. Scroll down through the log to the time you noted in step 24.
> > > | > 30. Starting at this time, click and drag down and to the right, selecting
> > > everything
> > > | > to the end of the log from this time.
> > > | > 31. Copy the selected text
> > > | > 32. Reply back to this posting.
> > > | > 33. Tell us which update you were attempting to install, and where it failed.
> > > | > 34. Paste the copied text into the post, and Send it to us.
> > > | >
> > > | > Sincerely,
> > > | >
> > > | > Pat Walters [MSFT] "
> > > | >
> > > | >
> > > | > Trudy wrote:
> > > | > > While trying to download service pk 2 a message comes up cannot
> > > | > > display the requested page. I need help bad
> > > | >
> > > | >
> > >
> > >
> > >

So just to recap...if you are using Windows XP SP2, IE 7 RC1, *and* Office
2007 Beta 2, you need to use WINDOWS Update and *not* MICROSOFT Update. The
latter does not work. When you visit Windows Update, you'll see the "Get
Microsoft Update Today!" link with a "Go" button. DO NOT USE MICROSOFT
UPDATE. It'll just cause the breakage and you'll need to following the
instructions in the KB article below all over again. If you had Microsoft
Update installed in the past, double-check and possible delete/edit your
shortuct(s) in the Start Menu that point ot it. You'll want to recreate a
shortcut to "wupdmgr.exe" (in the system32 directory). That's just "Windows
Update".

To get Office updates, you'll have to visit the Office Update site
separately via "Office Online Beta"
http://officebeta.iponet.net/en-us/d...incatalog.aspx

I can consistently recreate the breakage and consistently fix it.

Hope this clears the air.

"bjaber" wrote:

> OK, I figured it out. It has to do with MICROSOFT Update vs WINDOWS Update.
> I was using Microsoft Update and I have Office 2007 Beta 2 installed.
> Apparently, Microsoft Update (which also checks Office apps and other app)
> doesn't like IE7 RC1.
>
> When I forced it to go to Windows Update, it worked.
>
>
> "bjaber" wrote:
>
> > Wait..I take that back... it's not working. It hung when clicked the "Scan"
> > button. I killed IE and when I restarted it, it gave me the "Install
> > Microsoft Update" prompt and that then gave me the same 80245003 error.
> >
> > Windows/Microsoft Update still not working.
> >
> > "bjaber" wrote:
> >
> > > After following the instructions in the MSFT KB article, I am now able to get
> > > Windows Update (in my case, Microsoft Update) working again.
> > >
> > > "TaurArian [MS-MVP]" wrote:
> > >
> > > > Error message when you try to install updates by using the Windows Update Web site:
> > > > "0x80245003"
> > > > http://support.microsoft.com/kb/919749/EN-US/
> > > >
> > > >
> > > >
> > > > --
> > > >
> > > > ==================================
> > > > TaurArian [MS-MVP] 2005-2007 - Australia
> > > > ==================================
> > > > http://www.dts-l.org/goodpost.htm
> > > > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > > > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> > > > information current)
> > > >
> > > >
> > > > "Ron H" <Ron > wrote in message
> > > > news:7BA0DAC6-77F5-471B-A36A-...
> > > > | They did not work for me. Hope someone comes up with something soon.
> > > > |
> > > > | "TaurArian" wrote:
> > > > |
> > > > | > Some users have had success with either Sky King's solution or Pat Walters
> > > > solution.
> > > > | > No guarantees.
> > > > | >
> > > > | > Posted by and courtesy of Sky King - "Try this:
> > > > | >
> > > > | > On the Start/Run line enter: net stop wuauserv
> > > > | >
> > > > | > Open Explorer and Delete these folders:
> > > > | > ...\WINDOWS\SoftwareDistribution\SelfUpdate
> > > > | > ...\WINDOWS\SoftwareDistribution\WebSetup
> > > > | > ...\WINDOWS\SoftwareDistribution\WuRedir
> > > > | > ...\WINDOWS\SoftwareDistribution\AuthCabs
> > > > | > ...\WINDOWS\SoftwareDistribution\DataStore
> > > > | > ...\WINDOWS\SoftwareDistribution\Download
> > > > | >
> > > > | > On the Start/Run line enter: net start wuauserv
> > > > | >
> > > > | > Restart the computer, being sure you log in with an account that has full
> > > > | > Administrator privileges. Then open one instance of IE and give the Windows
> > > > Update
> > > > | > site another try.
> > > > | >
> > > > | > This is quite similar to what Pat Walters posted, but includes the other WU
> > > > related
> > > > | > folders that may pertain."
> > > > | >
> > > > | >
> > > > | > From a post by Pat Walters, MSFT :
> > > > | >
> > > > | > " The error you list translates to: "The RedirectorID in the downloaded
> > > > wuredir.cab
> > > > | > is smaller than the cached cab. Try this:
> > > > | > 1. Close all Command Prompt windows and all Internet browsers
> > > > | > 2. Click Start
> > > > | > 3. Click Search
> > > > | > 4. Click "All Files and Folders"
> > > > | > 5. Copy and paste the following into the "A word or phrase in the file:"
> > > > | > field: wuident.cab;wuredir.cab
> > > > | > 6. Using the pull-down menu, select only the drive letter where the WINDOWS
> > > > directory
> > > > | > resides.
> > > > | > a. If you may not know where that is, click Start
> > > > | > b. Click Run
> > > > | > c. Type: %windir%
> > > > | > d. Click OK. A window will open with an address field near the top.
> > > > | > If it says: "D:\WINDOWS," then D: is the drive letter. If instead it says:
> > > > | > "C:\WINNT," then C: is the drive letter.
> > > > | > 7. Click "More Advanced Options" and make sure the top 3 boxes are checked
> > > > | > 8. Click Search
> > > > | > 9. When you find the results, select every instance of these files in the
> > > > | > windows\system32\dllcache folder and delete them, but LEAVE the ones that are in
> > > > the
> > > > | > system32 folder.
> > > > | > 10. Repeat step 9, but select instances of files ANYWHERE outside the system32
> > > > | > folder, and delete them.
> > > > | > 11. Finally, select any matching instances of files in the system32 folder, and
> > > > | > delete them.
> > > > | > 12. Close the Search window
> > > > | > 13. Click Start
> > > > | > 14. Click Run
> > > > | > 15. Type: services.msc and click OK
> > > > | > 16. Make sure that the following two services are started, by double-clicking on
> > > > each
> > > > | > of them.
> > > > | > a. Automatic Updates
> > > > | > b. Background Intelligent Transfer Service
> > > > | > c. If either of them are not started, click the Start button.
> > > > | > 17. Verify they are started before leaving the Services window.
> > > > | > 18. Open one single Internet Explorer window.
> > > > | > 19. In the Internet Explorer window, click Tools, then Windows Update
> > > > | > 20. When the browser reaches the Windows Update website is reached, see if the
> > > > site
> > > > | > offers to download the newest software to your system. We'll assume it does.
> > > > | > 21. Try to install just one update, by clicking "Custom Install"
> > > > | > 22. Click Review and Install Updates
> > > > | > 23. Uncheck all but one update, so that we can narrow down the problem.
> > > > | > 24. Look down at your system clock and note the time. Click Install
> > > > | > 25. If it succeeds, great! Reply back and let us know! If it fails, move to the
> > > > next
> > > > | > step.
> > > > | > 26. Click Start
> > > > | > 27. Click Run
> > > > | > 28. Type: %windir%\WindowsUpdate.log (notice no space between windows and update)
> > > > | > 29. Scroll down through the log to the time you noted in step 24.
> > > > | > 30. Starting at this time, click and drag down and to the right, selecting
> > > > everything
> > > > | > to the end of the log from this time.
> > > > | > 31. Copy the selected text
> > > > | > 32. Reply back to this posting.
> > > > | > 33. Tell us which update you were attempting to install, and where it failed.
> > > > | > 34. Paste the copied text into the post, and Send it to us.
> > > > | >
> > > > | > Sincerely,
> > > > | >
> > > > | > Pat Walters [MSFT] "
> > > > | >
> > > > | >
> > > > | > Trudy wrote:
> > > > | > > While trying to download service pk 2 a message comes up cannot
> > > > | > > display the requested page. I need help bad
> > > > | >
> > > > | >
> > > >
> > > >
> > > >