http://www.michna.com/kb/WxSP2.htm#B...2_installation
Boot or shutdown problems after Service Pack 2 installation
"E" <> wrote in message
news:4DC29143-1505-4F6D-9E85-...
>I recently installed sp2 and as a result my pc will not shut down - just
> freezes at the "saving your settings" screen. I've seen references to a fix
> kb307274 which is available via the windows update but to access the fix you
> need to reconfigure how windows update appears by clicking Personalize
> Windows Update at the left, and then Enable the Windows Update Catalog. But I
> don't have this personalize option available. I've downloaded all recommended
> updates but this hasn't fixed the problem.
>
> Any help would be gratefully appreciated.