NB: The "xp home 2002" should not be connected to the internet or any local
networks (i.e., other computers)!
There is a very good chance that you are seeing the effects of a hijackware
infection!
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1
Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/
Otherwise...
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm
3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
Checking for/Help with Hijackware:
•
http://mvps.org/winhelp2002/unwanted.htm
•
http://inetexplorer.mvps.org/tshoot.html
•
http://www.mvps.org/sramesh2k/Malware_Defence.htm
•
http://www.elephantboycomputers.com/...moving_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
Budman wrote:
> i never said kasperski was running on the old computer there is no virus
> or
> internet security running on that computer.
>
> The sp3 machines all do the same thing when you click to goto windows
> update, it seems that the page is blocked it just stops and says this page
> can not be displayed
>
> also when i can get to anything that could help ie defender or an
> antivirus
> page it acts like the active x bar is going to pop up but a different
> window
> pops up instead and say this page cannot be displayed.
>
> "PA Bear [MS MVP]" wrote:
>> If "just xp home 2002" means WinXP Gold (no Service Packs installed),
>> there's no way in h*** that you've got Kaspersky Internet Security 2010
>> or
>> IE8 up & running on that computer!
>>
>> I asked several questions that you've neglected to answer so I'll just
>> leave you with the following:
>>
>> Support for WinXP (x86) SP2 ends on 13 July 2010. After that date,
>> computers running WinXP (x86) SP2 "will no longer receive software
>> updates
>> from Windows Update" unless and until SP3 is installed.
>>
>> Support for WinXP SP1 ended in October 2006.
>>
>> Extended Support for Windows XP SP3 will continue through 08 April 2014.
>>
>> What does it mean if my version of Windows is no longer supported?
>> http://windows.microsoft.com/en-us/w...f-support-mean
>>
>> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
>> (after a clean install)
>> http://groups.google.com/group/micro...5afa8ed33e121c
>>
>> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
>> clean install)
>> http://groups.google.com/group/micro...66ae41add7dd2b
>>
>>
>> Budman wrote:
>>> on 3 computers sp3 is installed on one its just xp home 2002
>>>
>>> using kaspersky internet securty 2010 and it is up to date
>>>
>>> that is the only thing running in the background
>>>
>>> 2 of the computers have had the harddrives wiped clean so no there has
>>> not
>>> been any other programs installed
>>>
>>> is there someplace other then microsoft website to down load sp2 or sp3
>>> so
>>> i
>>> can update the older computer?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Is WinXP SP3 already installed on the computer-in-question?
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>> applications running in the background when you installed IE8?
>>>>
>>>> Has a(another) Norton or McAfee application ever been installed on the
>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>> bought
>>>> it)?
>>>>
>>>>>>> I even have an older computer here that for giggles I would try to
>>>>>>> get
>>>>>>> it updated (xp no sp). and it does the same thing.
>>>>
>>>> That's a different story. You cannot access Windows Update website or
>>>> update via Automatic Updates unless WinXP SP2 is installed. Come 13
>>>> July,
>>>> WinXP SP3 will have to be installed.
>>>>
>>>>
>>>> Budman wrote:
>>>>> ie8 version 8.0.6001.18702
>>>>> also tried firefox same result
>>>>>
>>>>>> What browser (exact version) you are using.
>>>>>>
>>>>>>> i cant update any computer in my house. for some reason when i try
>>>>>>> to
>>>>>>> update it pulls up a second window(insted of active x bar) and stops
>>>>>>> and
>>>>>>> says internet explorer cannot display this page. What am i doing
>>>>>>> wrong?
>>>>>>> I even have an older computer here that for giggles I would try to
>>>>>>> get
>>>>>>> it
>>>>>>> updated (xp no sp). and it does the same thing. I am confused.
>>>>
>>>> .
>>
>> .
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