glil79 wrote:
> I am trying to update a pc which hasn't been online in over 2 years.
>
> Update history shows that the following updates have failed:
>
> Windows XP Update for Background Intelligent Transfer Service
> (BITS) 2.0 and WinHTTP 5.1 (KB842773)
> Windows XP Microsoft Windows Installer 3.1
> Windows XP Update for Windows XP (KB898461)
> Windows XP Update for Windows XP (KB898461)
> Windows XP Windows Genuine Advantage Validation Tool (KB892130)
>
> I would realy appreciate some help in resolving this.
- Tell us what specific version (Flavor of Windows and Version by number) it
is:
Start button --> RUN --> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post both in response to this message
verbatim. ;-)
Determining what to do next will be partially decided by what service pack
level you are currently at...
- If you are at SP1a or above (SP2 for example) - then SP3 should be your
next update.
Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/d...displaylang=en
( This file is a CD image file for users who wish to create an update CD for
Windows XP Service Pack 3, for example for offline installation by
administrators. Use somehting like ISORecorder and a CD writer to make
the CD)
Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers ( ... will work *just fine* for you.)
http://www.microsoft.com/downloads/d...displaylang=en
You can also try these steps to cleanup/update your updating system:
Start button --> RUN and type in:
%SystemRoot%\system32\net stop wuauserv
--> Click OK.
Start button --> RUN and type in:
%SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
--> Click OK.
Start button --> RUN and type in:
%SystemRoot%\system32\net start wuauserv
--> Click OK.
Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:
Close all Internet Explorer windows and other applications.
Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.
(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...
Reboot.
Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en
Reboot.
Log on as an user with administrative rights and open Internet Explorer and
visit
http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)
Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a
time.
The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Depending
on the speed of your machine - you may want to avoid Internet Explorer 8
for now as well.
Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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