Windows XP update (KB910437) and IE Update (KB905915) install fail

Hello All,

I ran Microsoft Update this monrnig on my XP Pro box and these updates
failed Update for Windows XP (KB910437)
Cumulative Security Update for Internet Explorer for Windows XP (KB905915)

I was running no other apps.

The Self Help options returned: Sorry no help available.

thoughts?

Hello also,

I ram the same updates for XP Pro and getting the same thing.

looks like microsoft update has a problem??

"LP" wrote:

> Hello All,
>
> I ran Microsoft Update this monrnig on my XP Pro box and these updates
> failed Update for Windows XP (KB910437)
> Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
>
> I was running no other apps.
>
> The Self Help options returned: Sorry no help available.
>
> thoughts?
>

After I installed these updates IE was unusable. I had to do a system
restore to get things working again. Here's what happened . . .

When I opened IE, it started to spawn multiple windows - at one time over
100!!! - and none of them worked, Obviously that locked everything up and
there were at lot of hard shutdowns. I was unable to connect to the internet
(dialup) to send the error messages during this ordeal.

These are the error messages (more or less):

Quote:
Windows cannot access the specified device, path or file. You may not have
appropriate permissions to access this item.

Quote:
An attempt was made to reference a token that does not exist.

Same thing whether I tried to open files locally, through local host (on
XAMPP) or on the internet.

Has anyone else had this problem?

"LP" <> schrieb:

> I ran Microsoft Update this monrnig on my XP Pro box and these updates
> failed Update for Windows XP (KB910437)
> Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
>
> I was running no other apps.

Hm, have a look into the WindowsUpdate.log file to be found in the
Windows directory and post the last ~30 Lines. If you can find a
KB910437.log and/or KB905915.log file in the same directory, post
their contents here too.

You've SP2 for Windows XP installed, correct?

Bye,
Freudi

"Ottmar Freudenberger" wrote:

> "LP" <> schrieb:
>
> > I ran Microsoft Update this monrnig on my XP Pro box and these updates
> > failed Update for Windows XP (KB910437)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
> >
> > I was running no other apps.
>
> Hm, have a look into the WindowsUpdate.log file to be found in the
> Windows directory and post the last ~30 Lines. If you can find a
> KB910437.log and/or KB905915.log file in the same directory, post
> their contents here too.
>
> You've SP2 for Windows XP installed, correct?
>
> Bye,
> Freudi
>

"Ottmar Freudenberger" wrote:

> "LP" <> schrieb:
>
> > I ran Microsoft Update this monrnig on my XP Pro box and these updates
> > failed Update for Windows XP (KB910437)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
> >
> > I was running no other apps.
>
> Hm, have a look into the WindowsUpdate.log file to be found in the
> Windows directory and post the last ~30 Lines. If you can find a
> KB910437.log and/or KB905915.log file in the same directory, post
> their contents here too.
>
> You've SP2 for Windows XP installed, correct?
>
> Bye,
> Freudi
> I am new at this so be patient. Where do I find Windows Directory/WindowsUpdate.log?

"pjbealer" <> schrieb:

> Where do I find Windows Directory/WindowsUpdate.log?

The Windows directory means Windows folder. Open Windows Explorer
and navigate to the "Windows" folder. There you'll find the LOG
file to look into.

Bye,
Freudi

Windows update fails on installing
KB910437.log KB905915.log

This bug seems to occur if you have changed the default location of the
"program files" folder.
Registry path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
Key name: ProgramFilesDir

Just temporarily change the key data of ProgramFilesDir back to
"C:\Program Files" (on an us/english system), and install the update.

// Andreas

"Andreas1974" <> schrieb:

> Windows update fails on installing
> KB910437.log KB905915.log

The LOG files aren't installed ;-)

> This bug seems to occur if you have changed the default location of the
> "program files" folder.

That's not a bug but intended for KB905915 like it has been for
KB896688.

See the articles/thread I've linked too ;-)

Bye,
Freudi

"Andreas1974" <> writes:

> Windows update fails on installing
> KB910437.log KB905915.log
>
> This bug seems to occur if you have changed the default location of the
> "program files" folder.
> Registry path:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
> Key name: ProgramFilesDir
>
> Just temporarily change the key data of ProgramFilesDir back to
> "C:\Program Files" (on an us/english system), and install the update.
>
> // Andreas
>

I am experiencing the same problem. I checked my
registry for the above and ProgramFilesDir was set to: C:\Program Files

I am including the last few lines of each of the log files
if that will help anyone with this. I'd welcome any help!


KB910437.log --------------------------------------

8.412: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f14f8865d d08e4d95c38a2ae4cb1096f\update\eula.txt -> c:\windows\$hf_mig$\KB910437\update\eula.txt.
8.532: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f14f8865d d08e4d95c38a2ae4cb1096f\update\branches.inf -> c:\windows\$hf_mig$\KB910437\update\branches.inf.
8.612: Copied file: C:\WINDOWS\system32\esent.dll
9.263: Copied file (delayed): C:\WINDOWS\system32\SETA17.tmp
9.263: Copied file: c:\windows\$hf_mig$\KB910437\SP2QFE\esent.dll
9.494: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
9.604: Access is denied.
9.614: KB910437 installation did not complete.

Windows XP has been partially updated and may not work properly.
9.614: Update.exe extended error code = 0x5


KB905915.log ---------------------------------------

32.907: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\pngfilt.dll
33.047: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\dxtrans.dll
34.359: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\inseng.dll
34.760: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\msrating.dll
35.411: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\mshtml.dll
36.102: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
36.452: Access is denied.
36.462: KB905915 installation did not complete.

Windows XP has been partially updated and may not work properly.
36.462: Update.exe extended error code = 0x5


WindowsUpdate.log -------------------------------------------------

2005-12-15 06:20:24 1128 638 AU # 2 updates detected
2005-12-15 06:20:24 1128 638 AU #########
2005-12-15 06:20:24 1128 638 AU ## END ## AU: Search for updates [CallId = {2450F232-E4A4-412E-8892-F32E2B14B22D}]
2005-12-15 06:20:24 1128 638 AU #############
2005-12-15 06:20:24 1128 638 AU AU setting next detection timeout to 2005-12-16 05:46:55
2005-12-15 06:20:24 1128 2ac Report REPORT EVENT: {82645068-D9E9-4BC3-A278-3DF24F8A0FAC} 2005-12-15 06:19:52-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, December 16, 2005 at 3:00 AM: - Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
2005-12-15 06:20:24 1128 2ac Report REPORT EVENT: {2CBAEA4D-302A-422C-8FCB-7316A9A68968} 2005-12-15 06:19:53-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, December 16, 2005 at 3:00 AM: - Cumulative Security Update for Internet Explorer for Windows XP (KB905915) - Update for Windows XP (KB910437)
2005-12-15 06:20:29 1128 638 Report REPORT EVENT: {0DBF56DE-50E1-4617-A5C5-091F34DFA554} 2005-12-15 06:20:24-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-12-15 06:23:20 1128 358 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:23:26 1128 194 AU AU received install approval from client for 2 updates
2005-12-15 06:23:26 1128 194 AU #############
2005-12-15 06:23:26 1128 194 AU ## START ## AU: Install updates
2005-12-15 06:23:26 1128 194 AU #########
2005-12-15 06:23:26 1128 194 AU # Initiating manual install
2005-12-15 06:23:26 1128 194 AU # Approved updates = 2
2005-12-15 06:23:26 1128 194 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {77E5A0C8-B9C4-4D03-9E8C-1E8781D2BBAD}]
2005-12-15 06:23:26 1128 638 Agent *************
2005-12-15 06:23:26 1128 638 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2005-12-15 06:23:26 1128 638 Agent *********
2005-12-15 06:23:26 1128 638 Agent * Updates to install = 2
2005-12-15 06:23:26 1128 638 Agent * Title = <NULL>
2005-12-15 06:23:26 1128 638 Agent * UpdateId = {B7C71E84-3A27-4458-B3E5-98512AA5EF36}.101
2005-12-15 06:23:26 1128 638 Agent * Bundles 1 updates:
2005-12-15 06:23:26 1128 638 Agent * {C26A1380-04FA-4BD7-A394-22C8BE220403}.101
2005-12-15 06:23:26 1128 638 Agent * Title = <NULL>
2005-12-15 06:23:26 1128 638 Agent * UpdateId = {88ECB294-6967-4250-BCB7-8C37B83915A8}.101
2005-12-15 06:23:26 1128 638 Agent * Bundles 1 updates:
2005-12-15 06:23:26 1128 638 Agent * {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
2005-12-15 06:23:39 1128 638 Handler Attempting to create remote handler process as AWL\john in session 0
2005-12-15 06:23:39 1128 638 DnldMgr Preparing update for install, updateId = {C26A1380-04FA-4BD7-A394-22C8BE220403}.101.
2005-12-15 06:23:39 2712 c38 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-12-15 06:23:39 2712 c38 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-12-15 06:23:39 2712 c38 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-12-15 06:23:39 2712 c38 Handler :::::::::::::
2005-12-15 06:23:39 2712 c38 Handler :: START :: Handler: Windows Patch Install
2005-12-15 06:23:39 2712 c38 Handler :::::::::
2005-12-15 06:23:39 2712 c38 Handler : Updates to install = 1
2005-12-15 06:23:39 2712 c38 Handler : Installing update {C26A1380-04FA-4BD7-A394-22C8BE220403}.101
2005-12-15 06:23:39 2712 7c Handler Installing with parameters=-q /Z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\0 af5890fd4bd4b5e665ff4f51f8aab77.
2005-12-15 06:23:55 1128 c84 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:23:55 1128 194 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:24:17 2712 7c Handler Install completed with 0x80070005.
2005-12-15 06:24:17 2712 c38 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed
2005-12-15 06:24:17 2712 c38 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2005-12-15 06:24:17 2712 c38 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2005-12-15 06:24:17 2712 c38 Handler :::::::::
2005-12-15 06:24:17 2712 c38 Handler :: END :: Handler: Windows Patch Install
2005-12-15 06:24:17 2712 c38 Handler :::::::::::::
2005-12-15 06:24:17 1128 434 AU >>## RESUMED ## AU: Installing update [UpdateId = {B7C71E84-3A27-4458-B3E5-98512AA5EF36}]
2005-12-15 06:24:17 1128 434 AU # WARNING: Install failed, error = 0x80070005
2005-12-15 06:24:18 1128 638 DnldMgr Preparing update for install, updateId = {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101.
2005-12-15 06:24:18 2712 b68 Handler :::::::::::::
2005-12-15 06:24:18 2712 b68 Handler :: START :: Handler: Windows Patch Install
2005-12-15 06:24:18 2712 b68 Handler :::::::::
2005-12-15 06:24:18 2712 b68 Handler : Updates to install = 1
2005-12-15 06:24:18 2712 b68 Handler : Installing update {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
2005-12-15 06:24:18 2712 b08 Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\f 14f8865dd08e4d95c38a2ae4cb1096f.
2005-12-15 06:24:22 1128 434 Report REPORT EVENT: {5B47D50A-F7C6-48E2-AB53-CA5035231195} 2005-12-15 06:24:17-0500 1 182 101 {B7C71E84-3A27-4458-B3E5-98512AA5EF36} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Cumulative Security Update for Internet Explorer for Windows XP (KB905915).
2005-12-15 06:24:28 2712 b08 Handler Install completed with 0x80070005.
2005-12-15 06:24:28 2712 b68 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed
2005-12-15 06:24:28 2712 b68 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2005-12-15 06:24:28 2712 b68 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2005-12-15 06:24:28 2712 b68 Handler :::::::::
2005-12-15 06:24:28 2712 b68 Handler :: END :: Handler: Windows Patch Install
2005-12-15 06:24:28 2712 b68 Handler :::::::::::::
2005-12-15 06:24:28 1128 ed8 AU >>## RESUMED ## AU: Installing update [UpdateId = {88ECB294-6967-4250-BCB7-8C37B83915A8}]
2005-12-15 06:24:28 1128 ed8 AU # WARNING: Install failed, error = 0x80070005
2005-12-15 06:24:28 1128 638 Agent *********
2005-12-15 06:24:28 1128 638 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2005-12-15 06:24:28 1128 638 Agent *************
2005-12-15 06:24:28 1128 638 AU # Install call complete for all calls, reboot required = No
2005-12-15 06:24:28 1128 638 AU #########
2005-12-15 06:24:28 1128 638 AU ## END ## AU: Installing updates [CallId = {77E5A0C8-B9C4-4D03-9E8C-1E8781D2BBAD}]
2005-12-15 06:24:28 1128 638 AU #############
2005-12-15 06:24:33 1128 638 Report REPORT EVENT: {5C6968AC-E55C-443C-BCFD-9AC3CEEDCD2D} 2005-12-15 06:24:28-0500 1 182 101 {88ECB294-6967-4250-BCB7-8C37B83915A8} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows XP (KB910437).
--
John
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