windowsupdate, defender update & manual update proble,

I'm using vista (latest sp).

Since about a month windowsupdate isn't working anymore. I noticed it whe MS
had an extra update some weeks ago.
Starting from IE 7, I do get the settings window, but the windows stays
white and the little
clock near the mousepointer simply keeps truning for ages.
Chosing windowsupdate directly from the settings window results in exactly
the same problem.

Then yesterday a popup from the system tray said microsoft had a solution
for some problems One of these was a fix for an wmp error. That update
could be downlaodes and installed manually. I went to the microsoft site
(checked the url of course) and downloaden the file
Windows6.0-KB947821-v4-x86.msu
I ran that file . A couple of seconds later an window openden telling me
that the prepration for installing the update was finished (or something to
that extend in Dutch). But although it said something was finfshed, the
windows didn't close and the green busy 'light' kept on scroling from left
to right. I left it for an hour or so, but.. no change. I needed task
amanger to kill the install application.

I hope this makes any sense.

Ik did check on virusses and other crap. I use MSdefender (which BTW won't
update). I have AVG free (updates and fnctions flawless and have
superantispyware (latestt) that updates ok and doesn't find anything wrong.
So I figured the defender update problem, de microsoft updat problem and the
manually update problem with the wmp fix might be related, but I cannot find
malware with any other utility.

Thanks for any info

Gerard Verhoef

"Gerard Verhoef" wrote:

> I'm using vista (latest sp).
>
> Since about a month windowsupdate isn't working anymore. I noticed it whe MS
> had an extra update some weeks ago.
> Starting from IE 7, I do get the settings window, but the windows stays
> white and the little
> clock near the mousepointer simply keeps truning for ages.
> Chosing windowsupdate directly from the settings window results in exactly
> the same problem.
>
> Then yesterday a popup from the system tray said microsoft had a solution
> for some problems One of these was a fix for an wmp error. That update
> could be downlaodes and installed manually. I went to the microsoft site
> (checked the url of course) and downloaden the file
> Windows6.0-KB947821-v4-x86.msu
> I ran that file . A couple of seconds later an window openden telling me
> that the prepration for installing the update was finished (or something to
> that extend in Dutch). But although it said something was finfshed, the
> windows didn't close and the green busy 'light' kept on scroling from left
> to right. I left it for an hour or so, but.. no change. I needed task
> amanger to kill the install application.
>
> I hope this makes any sense.
>
> Ik did check on virusses and other crap. I use MSdefender (which BTW won't
> update). I have AVG free (updates and fnctions flawless and have
> superantispyware (latestt) that updates ok and doesn't find anything wrong.
> So I figured the defender update problem, de microsoft updat problem and the
> manually update problem with the wmp fix might be related, but I cannot find
> malware with any other utility.
>
> Thanks for any info
>
> Gerard Verhoef
>
>

Hello Gerard,

Going to the portal, sometimes going there, fix different issues, like this,

Can you update Defender manually via
<http://www.microsoft.com/security/portal>

Look in the right side panel for a 32 bits
-=-

no joy..

Then run SFC /SCANNOW

System File Checker (SFC) checks that all Vista files are where they should
be and that they are uncorrupted.
WHY: You want to ensure that core operating system files have not been
damaged or modified.
How to Repair and Verify the Integrity of Vista System
Files with System File Checker : SFC /SCANNOW
<http://www.vistax64.com/tutorials/66978-system-files.html>
-=-

Rebººt
-=-


Let us know what hªppens.


Ǝиçεl
-=-


"Gerard Verhoef" wrote:

> I'm using vista (latest sp).
>
> Since about a month windowsupdate isn't working anymore. I noticed it whe MS
> had an extra update some weeks ago.
> Starting from IE 7, I do get the settings window, but the windows stays
> white and the little
> clock near the mousepointer simply keeps truning for ages.
> Chosing windowsupdate directly from the settings window results in exactly
> the same problem.
>
> Then yesterday a popup from the system tray said microsoft had a solution
> for some problems One of these was a fix for an wmp error. That update
> could be downlaodes and installed manually. I went to the microsoft site
> (checked the url of course) and downloaden the file
> Windows6.0-KB947821-v4-x86.msu
> I ran that file . A couple of seconds later an window openden telling me
> that the prepration for installing the update was finished (or something to
> that extend in Dutch). But although it said something was finfshed, the
> windows didn't close and the green busy 'light' kept on scroling from left
> to right. I left it for an hour or so, but.. no change. I needed task
> amanger to kill the install application.
>
> I hope this makes any sense.
>
> Ik did check on virusses and other crap. I use MSdefender (which BTW won't
> update). I have AVG free (updates and fnctions flawless and have
> superantispyware (latestt) that updates ok and doesn't find anything wrong.
> So I figured the defender update problem, de microsoft updat problem and the
> manually update problem with the wmp fix might be related, but I cannot find
> malware with any other utility.
>
> Thanks for any info
>
> Gerard Verhoef
>
>

Chances are that you're seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919). [PS: You're using an awful
anti-virus application.]

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

**Post your logs to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Gerard Verhoef wrote:
> I'm using vista (latest sp).
>
> Since about a month windowsupdate isn't working anymore. I noticed it whe
> MS
> had an extra update some weeks ago.
> Starting from IE 7, I do get the settings window, but the windows stays
> white and the little
> clock near the mousepointer simply keeps truning for ages.
> Chosing windowsupdate directly from the settings window results in exactly
> the same problem.
>
> Then yesterday a popup from the system tray said microsoft had a solution
> for some problems One of these was a fix for an wmp error. That update
> could be downlaodes and installed manually. I went to the microsoft site
> (checked the url of course) and downloaden the file
> Windows6.0-KB947821-v4-x86.msu
> I ran that file . A couple of seconds later an window openden telling me
> that the prepration for installing the update was finished (or something
> to
> that extend in Dutch). But although it said something was finfshed, the
> windows didn't close and the green busy 'light' kept on scroling from left
> to right. I left it for an hour or so, but.. no change. I needed task
> amanger to kill the install application.
>
> I hope this makes any sense.
>
> Ik did check on virusses and other crap. I use MSdefender (which BTW won't
> update). I have AVG free (updates and fnctions flawless and have
> superantispyware (latestt) that updates ok and doesn't find anything
> wrong.
> So I figured the defender update problem, de microsoft updat problem and
> the
> manually update problem with the wmp fix might be related, but I cannot
> find
> malware with any other utility.
>
> Thanks for any info
>
> Gerard Verhoef

Thanks for taking the time to help me out!

I ran the MSRT (full scan) overnight and no malware was detected at all.
The online scan ( the link provided me with a beta) couldn't be run. Not
even in safe mode. It returned ERROR 0x0C600C03.

Do you have any ideas what I can try next?

BTW: I did use mcafee stinger as wel (latest of course). Stinger didn't find
anything either.

Thanks for taking an interest

Gerard



"PA Bear [MS MVP]" <> schreef in bericht
news:%...
> Chances are that you're seeing the affects of a hijackware infection (cf.
> http://aumha.net/viewtopic.php?f=48&t=37919). [PS: You're using an awful
> anti-virus application.]
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run a /thorough/ check for hijackware, including posting the requested
> logs in an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> **Post your logs to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
> review by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting
> this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Gerard Verhoef wrote:
>> I'm using vista (latest sp).
>>
>> Since about a month windowsupdate isn't working anymore. I noticed it whe
>> MS
>> had an extra update some weeks ago.
>> Starting from IE 7, I do get the settings window, but the windows stays
>> white and the little
>> clock near the mousepointer simply keeps truning for ages.
>> Chosing windowsupdate directly from the settings window results in
>> exactly
>> the same problem.
>>
>> Then yesterday a popup from the system tray said microsoft had a solution
>> for some problems One of these was a fix for an wmp error. That update
>> could be downlaodes and installed manually. I went to the microsoft site
>> (checked the url of course) and downloaden the file
>> Windows6.0-KB947821-v4-x86.msu
>> I ran that file . A couple of seconds later an window openden telling me
>> that the prepration for installing the update was finished (or something
>> to
>> that extend in Dutch). But although it said something was finfshed, the
>> windows didn't close and the green busy 'light' kept on scroling from
>> left
>> to right. I left it for an hour or so, but.. no change. I needed task
>> amanger to kill the install application.
>>
>> I hope this makes any sense.
>>
>> Ik did check on virusses and other crap. I use MSdefender (which BTW
>> won't
>> update). I have AVG free (updates and fnctions flawless and have
>> superantispyware (latestt) that updates ok and doesn't find anything
>> wrong.
>> So I figured the defender update problem, de microsoft updat problem and
>> the
>> manually update problem with the wmp fix might be related, but I cannot
>> find
>> malware with any other utility.
>>
>> Thanks for any info
>>
>> Gerard Verhoef
>

Skip to Step #3.

Gerard Verhoef wrote:
> Thanks for taking the time to help me out!
>
> I ran the MSRT (full scan) overnight and no malware was detected at all.
> The online scan ( the link provided me with a beta) couldn't be run. Not
> even in safe mode. It returned ERROR 0x0C600C03.
>
> Do you have any ideas what I can try next?
>
> BTW: I did use mcafee stinger as wel (latest of course). Stinger didn't
> find
> anything either.
>
> Thanks for taking an interest
>
>> Chances are that you're seeing the affects of a hijackware infection (cf.
>> http://aumha.net/viewtopic.php?f=48&t=37919). [PS: You're using an awful
>> anti-virus application.]
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> 2. Run this online scan (in safe mode w/networking, if need be):
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting the requested
>> logs in an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Post your logs to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this
>> isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Gerard Verhoef wrote:
>>> I'm using vista (latest sp).
>>>
>>> Since about a month windowsupdate isn't working anymore. I noticed it
>>> whe
>>> MS
>>> had an extra update some weeks ago.
>>> Starting from IE 7, I do get the settings window, but the windows stays
>>> white and the little
>>> clock near the mousepointer simply keeps truning for ages.
>>> Chosing windowsupdate directly from the settings window results in
>>> exactly
>>> the same problem.
>>>
>>> Then yesterday a popup from the system tray said microsoft had a
>>> solution
>>> for some problems One of these was a fix for an wmp error. That update
>>> could be downlaodes and installed manually. I went to the microsoft site
>>> (checked the url of course) and downloaden the file
>>> Windows6.0-KB947821-v4-x86.msu
>>> I ran that file . A couple of seconds later an window openden telling me
>>> that the prepration for installing the update was finished (or something
>>> to
>>> that extend in Dutch). But although it said something was finfshed, the
>>> windows didn't close and the green busy 'light' kept on scroling from
>>> left
>>> to right. I left it for an hour or so, but.. no change. I needed task
>>> amanger to kill the install application.
>>>
>>> I hope this makes any sense.
>>>
>>> Ik did check on virusses and other crap. I use MSdefender (which BTW
>>> won't
>>> update). I have AVG free (updates and fnctions flawless and have
>>> superantispyware (latestt) that updates ok and doesn't find anything
>>> wrong.
>>> So I figured the defender update problem, de microsoft updat problem and
>>> the
>>> manually update problem with the wmp fix might be related, but I cannot
>>> find
>>> malware with any other utility.
>>>
>>> Thanks for any info
>>>
>>> Gerard Verhoef

"PA Bear [MS MVP]" <> schreef in bericht
news:...
> Skip to Step #3.

I'm sorry,

I must learn to read. Was so busy doing the first two that I forgot about
#3.

Gerard

Thought that might be the case...

Gerard Verhoef wrote:
> "PA Bear [MS MVP]" <> schreef in bericht
> news:...
>> Skip to Step #3.
>
> I'm sorry,
>
> I must learn to read. Was so busy doing the first two that I forgot about
> #3.
>
> Gerard