How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
Alain Stucki wrote:
> Hi
>
> I wanted to change several computers from WindowsUpdate to MicrosoftUpdate
> so that we don't have to check for Updates in Office seperately. But when
> I
> change to MicrosoftUpdate and scan for updates, the green bar runs from
> left
> to right for hours but nothing happens. If I then change back to
> WindowsUpdate and scan for updates again, the green bar runs for about
> 30-60
> seconds and then I see all the updates available for Windows.
>
> First I thought it is a problem with my computer, but I see this happening
> on many computers that have run (automatic an manual) WindowsUpdate for
> long
> time. WindowsUpdate works, but MicrosoftUpdate hangs.
>
> Any idea to solve this?