(cross-post added to Office Update)
"Bob Rice" <> wrote in message
news:8EBF8E00-489C-4C14-9FDB-...
> Well, that solution did not work.
Nevertheless it would probably help to at least state your observations
from it. E.g., does repairing the OSE create a diagnostic log?
If so, there might be more clues in there. Etc.
> So, I tried to uninstall Office 2007 and
> reinstall it, and got this error when I tried to uninstall Office.
>
> Microsoft Office Professional 2007 uninstall did not complete successfully.
>
> Error 2235. An internal error has occurred. ( MaxSize SELECT
> 'FileName','MinVersion','MaxVersion','MinSize','Ma xSize','MinDate','MaxDate','Languages' FROM 'Signature' WHERE 'Signature' =? )
>
> Any thoughts on this one?
Heh. That's the same as 0x8BB...
<cmd_output>
F:\>net helpmsg 2235
This user is not cached in user accounts database session cache.
EXPLANATION
This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer.
A software error occurred.
ACTION
Contact technical support.
</cmd_output>
Was the product originally installed by another user?
Perhaps it should be uninstalled by the same user?
Oh. *Where* was it originally installed?
http://www.microsoft.com/communities...9d8&sloc=en-us
(web interface search of Office Updates archive for
0x8024200b
)
Deja vu! ; )
The KB article mentioned is for a different version of Office.
Hopefully it is sufficiently compatible with your version to be useful.
Hmm... at least the registry key is still used by it... ; }
http://support.microsoft.com/kb/925829/en-us
(MSKB search for
"office 2007" sourceengine
)
Good luck
Robert
---
>
> Bob
>
>
> "Robert Aldwinckle" wrote:
>
>> "Bob Rice" <> wrote in message
>> news:443A4FA1-FDDE-4FB3-B965-...
>> > The Troubleshooting continues, but with no solutions as of yet. I have
>> > decided to paste the WARNING lines from the WindowsUpdate.Log to see if
>> > anyone has any solutions for that.
>>
>> ....
>> > 2007-05-15 16:01:01:228 3680 12c4 Handler MSP Error List:
>> > 2007-05-15 16:01:01:228 3680 12c4 Handler 1: 2235 2: 3: MaxSize 4: SELECT
>> > `FileName`, `MinVersion`, `MaxVersion`, `MinSize` , `MaxSize`, `MinDate`,
>> > `MaxDate`, `Languages` FROM `Signature` WHERE `Signature` = ?
>> > 2007-05-15 16:01:01:228 3680 12c4 Handler : MSI transaction completed.
>> > MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
>> > 2007-05-15 16:01:01:228 3680 12c4 Handler : WARNING: First failure for
>> > update {4D4DC9C1-DD90-4142-A88C-6C215D9C4F53}, transaction error =
>> > 0x8024200b, MSI result = 0x80070643, MSI action = AppSearch
>> ....
>>
>>
>> <title>You receive an "Error 80070643" error message
>> when you try to update Office 2003 by using Software Update Services</title>
>> http://support.microsoft.com/kb/903772
>>
>> (Live Search for
>> 0x8024200b site:microsoft.com
>> - first hit
>> )
>>
>>
>> HTH
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>
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