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WindowsXP fails to start after Automatic Update

 
 
patcanoo
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      04-18-2006
In the afternoon of 2006-04-13 the download manager installed new updates. I
delayed the restart until evening, whereafter WindowsXP failed to start (both
"services.exe" and "lsass.exe" with "Application Error: The application
failed to initialize properly (0xc0000005).").

When looking at WindowsUpdate.log it seems as the following updates were
downloaded: KB911565, KB912812, KB890830, KB911562, and KB908531.

Is there any way to either
- undo/uninstall the updates or
- fix the problem
from within the console after booting with the setup CD and choosing the
repair option?

Kind regards
pat
 
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Sandy L
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      04-19-2006
I had the almost identical problem, finally got the computer to load in safe
mode, rolled it back to a point just before the installation and it worked
fine, so I installed each of the downloaded upgrades seperately and restarted
it after each installation. They all worked fine except KB912812 which made
the computer stop loading again; i started it in safe mode and rolled it back
to just before that installation and it worked fine. Thinking that the
download was corrupted I deleted the download and tried to re-download it
from the upgrade site. The upgrade site insists that it's been downloaded and
ready for installation , trying to install it results in failure, the
microsoft help site is unresponsive ( just promises to contact within 24 hrs
but not doing it) and I'm unable to get KB912812 high risk security update.
^*@# Microsoft.

"patcanoo" wrote:

> In the afternoon of 2006-04-13 the download manager installed new updates. I
> delayed the restart until evening, whereafter WindowsXP failed to start (both
> "services.exe" and "lsass.exe" with "Application Error: The application
> failed to initialize properly (0xc0000005).").

Sandy

>
> When looking at WindowsUpdate.log it seems as the following updates were
> downloaded: KB911565, KB912812, KB890830, KB911562, and KB908531.
>
> Is there any way to either
> - undo/uninstall the updates or
> - fix the problem
> from within the console after booting with the setup CD and choosing the
> repair option?
>
> Kind regards
> pat

 
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patcanoo
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      04-19-2006
Interesting, how did you manage to load in safe mode? I did try this but
failed :-(

Thanks
pat

"Sandy L" wrote:
> I had the almost identical problem, finally got the computer to load in safe
> mode, rolled it back to a point just before the installation and it worked

 
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